Main Content

Customer Ratings & Reviews

Hisense - 55" Class - LED - H9 Plus Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 145 reviews

76%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 37 Reviews mentioning:
design
  • Rating: 5 out of 5 stars

    Beautiful TV

    Posted
    M156
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great picture, awesome sound & very user friendly.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best 4k TV under $1000

    Posted
    bm2k

    If u are looking for a budget TV with 2018 features this is the one, awesome picture, great sound with Harman Kardon speakers, PS4 PRO looks awesome in 4K HDR and 4K in You Tube and DirecTV looks super super clear, best bang for ur $$$$$$, thanks Hisense for this model H9 PLUS series

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good TV and excellent watching sports

    Posted
    WoodyB

    Bought this TV for the WC season, It is looks bright and clear. Most like the fox app built in, can watch the WC game in couple angles . Motions are smooth. Good color.The design and audio effect are decent., Price is better than Vizio lot. Like it!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall great tv

    Posted
    darleen
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this last fall & the only problem I have is that sometimes the TV acts up when you go to turn it on & you have to disconnect it. other than that it doesn't give me much trouble, it's very fast, easy to work & love the simple but classic look of it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice picture

    Posted
    Jessieelf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Very nice looking TV. Picture was awesome. The only problem was after a couple of minutes of watching it would shut it self off and on over and over and over Returned it the next day and got an LG and have no problems.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful picture and styling.

    Posted
    TonyGW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Hisense 55 has one of the best picture quality that I've seen between many models. For the price range, the picture quality compares to televisions hundreds of dollars more expensive. Setup is easy and it has many user definable options.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture and sound

    Posted
    RoyMidlo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I almost returned it but after multiple updates and figuring out the Android interface, I'm glad I kept it. The picture is far better than my 4 year old Sony and the sound is very good. And the design is top notch.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful picture, some quirks

    Posted
    NJRY
    • Tech Insider NetworkTech Insider Network

    Hisense made a nice-on-the-eyes 4K TV with the H9 Plus 55" television. It took about a half an hour from unboxing, to system updates, network connection, to entering my Google profile - and you may need a buddy because this is a heavy flat screen. Once set up, the brilliant screen took over the room. The H9 Plus boasts beautiful blacks and colors and gives you a wonderful viewing experience. The sound is decent, but I recommend secondary audio options like a soundbar to have an immersive viewing experience. The remote control takes a little getting used to, as it does not have the traditional number pads. However, it does have some nice shortcut keys for apps like Netflix and YouTube (though with an Android operating system, no Amazon apps), and its Bluetooth connectivity allows for voice commands using Google Assistant. If anything, I do wish the Home key was more prominently placed on the remote, as it is inconspicuously positioned under the directional keys and labeled with a circle, which will confuse most people expecting a house icon. Finally, another nice perk is the built-in Chromecast which allows for streaming directly from your mobile devices. I did have some issues with the WiFi connectivity dropping off and possibly interfering with my network, and simultaneously, I did have a few issues with the television recognizing when I had connected an Ethernet cable. These issues are small hiccups in what appears to be a very reliable, affordable, and beautiful 4K television. Overall, the H9 Plus makes TV- and movie-watching a more enjoyable experience, which is always something I can recommend with ease. Full disclosure, I received this product for my honest, unbiased review.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hi

    Posted
    Yaya
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Hisense I had in my house now great reliable and affordable tv I wanted to try this when it first came Out. I was not at all Impressed cannot control hdr on and off and not getting 120 hz immediately returned android wasnt the best. . but tv was bright and design was nice

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV!

    Posted
    Izzy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Had this for a couple weeks now and am very pleased so far. Picture is awesome with 4K content. Regular 1080p is unconverted, and looks great too. I haven't had any problems with the remote as some people have mentioned. Works fine once you get used to it as with anything different. Connected to our WiFi perfectly. Netflix app works as it should. Speakers are excellent for such a thin tv. I really don't use them as we have a home theater setup. The off axis viewing angle does lose some pop if you're quite off to the side, but that seems fairly standard for LED TVs under $1000. Overall a great tv for the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Hisense great quality at a budget price!

    Posted
    Mookie
    • Tech Insider NetworkTech Insider Network

    This Hisense 55 4K LED Smart TV is a wonderful update to my Hisense 50 inch 4K from two years ago that is still going strong and never experienced a problem. Let me say fist that WI-FI issues and being to dark to watch at night is totally false. I connected ROKU, Amazon Fire Stick with Kodi and WI-FI connection is excellent. Initial setup was quick and working with calibration of wealth of menu options but I find less is better picture and preference for me. Don't have to do much to watch amazing picture and what an improvement over early previous model of 50 inch 4K. It has a sleek premium look on TV Stand. Google Assistant is convenient and gives you loads of ways to watch and experience so much entertainment once you get the maze of setup figure out on Google Assist. I must say having a Google account or two is an advantage in navigating which can be a challenge if not familiar with Google application process. The built in Chromecast is a plus with backdrop screen, one thing that I have always appreciated about Chromecast having used in the past. Overall, this is a solid built Hisense 55 inch 4K Plus TV with Google Assist that has multiple functions and capabilities that match today's one stop technology.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Loads of features at a great price

    Posted
    Beradon
    • Tech Insider NetworkTech Insider Network

    Now I'm usually one to write off brands like Hisense as inferior. Usually it seems the construction of their TVs and the features included are well below those of some of the higher profile brands, but I've to say that I'm more than a little impressed with this TV. To start, the screen itself is one of the thinnest screens I've ever seen. Sure the lower part of the TV is a bit thicker, but you have to expect that so it has room for the connectivity, power, speakers, etc. The thin profile and ultrathin bezels make for an excellent and unobtrusive looking TV. It's really a look you'd expect of one of the 'higher end' brands. When you go to set up the TV, it goes through most of the basics you'd expect, time zone, location, etc, but then you're greeted with an Android setup menu. Now strangely, mine came with a Hisense username on it, though that may be intentional by the manufacturer so users can set up their TVs quickly, so when setup was finished, I just went into settings, removed the Hisense username and put in my own Google account. Speaking of Google, and more specifically, AndroidTV. It literally has everything. Of course it has your standard youtube, netflix, etc, but it even has A SlingTV app, so if you're a cord cutter, you have an option right out of the box without having to use a separate unit such as a Roku in order to start streaming Live TV. The google assistant function is pretty cool as well, though be careful with the volume. On the note of network connectivity for that streaming, it natively supports both 2.4 and 5GHz networks, so you wont find yourself seeing pixelated images because the WiFi is too slow. It does have a wired network connection in the back too, but you probably wont need it. The picture itself is excellent, though it could use a bit of callibrating (as all new TVs do). I've no gripes about it. It supports true 4K x 60Hz HDMI 2.0 on 2 of the 4 HDMI input jacks and audio return on one of them. In addition to all of that, and shockingly for a thin TV, it actually has a very decent set of Harmon Kardon speakers. THey get loud without distortion or sounding tinny. Really the only thing I'm not thrilled about with the TV is the remote it came with, but I've a Harmony remote so I dont care. Honestly at this price it's hard to find anything to complain about. Pros: Great looking TV 4K LED Lots of apps and features with Android TV Premium Harmon Kardon speakers Cons: The remote kinda sucks?

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great TV but Smart not so

    Posted
    Spar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This tv has great potential. The picture is top notch and the stats back it up. However, I was looking for an android tv to work with my existing kodi/hdhomerun/plex media servers that I am currently running on a synology 918+. Let's say that while does run the latest android tv 8 oreo operating system, it was full of bugs. Being experienced I thought initially it would be worth the hassle, but eventually gave up on purchased a Sony instead. More money but less stress. Hopefully, they will get some updates to their software and make this tv a great deal. Just lost my patience and returned it. If not looking to integrate it into a system like mine, this tv has the apps, picture quality, local dimming and options of screens costing much more. Worth the look.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A TRUE NATIVE 120HZ TV

    Posted
    WordSmith
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'll do a clear and honest review for you folks interested in purchasing this tv. This is actually an 120hz tv panel. I contacted Hisense directly to confirm any doubts. A lot of the tvs these days are deceiving with the word play used when describing the actual refresh rate (e.g. clear action, motion flow, etc.). A native 120hz 4k HDR Dolby Vision Android tv for under $600 is a steal in today's economy! Secondly, the picture is stunning. As previously stated, it's 4k ultra hd, Dolby Vision (hdr), and has some of the Dolby audio options (e.g. trusound, dts, etc). The pre-programmed picture settings are fine, but I recommend tweaking a few settings for your eyes desire. Finally, the tv has the google play store built-in. It does not have all the apps your phone per se has, but enough for the purpose of streaming apps and the like. However, if you download the file linked app thru the browser, you can download your favorite streaming apps such as terrarium, cinema, mobdro, etc. In conclusion, this tv has a very good picture, sound, and many options for the avid streamers. Hisense has done a excellent job with this tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Really nice TV - quite pleased

    Posted
    Zeppelin33
    • Tech Insider NetworkTech Insider Network

    Great design, thin borders and fantastic picture. Perfect size and quality for my bedroom. The HDR on it's very nice and supports both HDR10 and Dolbyvision. Colors are spectacular and this definitely rivals much higher end name brand TVs. Football looks great. Excellent color and motion It's an Android TV and I'm an Android guy so my apps make it even more awesome on this. Access to the Play Store right through the TV makes this future proof for quite a while Built in Netflix, Youtube, Pandora I've only watched a few 4K movies so far but they look fantastic on this. I didn't notice any artifacts whatsoever in the few movies I've watched. Sound quality is very clear but I'd recommend adding a soundbar if you want this anywhere but a bedroom. For me, it's perfect because I do have it in my bedroom. For the price, this is an amazing TV as it rivals the high end Samsung in my living room as far as picture quality and audio clearness. Definitely can recommend this TV and if it's your first 4K TV, you will absolutely love it

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Beautiful display, frustrating interface

    Posted
    RondonJonsen
    • Tech Insider NetworkTech Insider Network

    I'm a "computer attached to the tv" kind of guy, so I've never gotten the appeal of smart tv's. Why bother with a lower quality version of an app for something that my computer that's connected to the tv can already do? The only benefit I saw was whenever I've company over, like my technophobe mother-in-law that still can't figure out browser tabs, having something with a built in interface on a remote would be much easier than using the wireless mouse and keyboard to control the program. So when I got the new TV, I was ready to have my mind changed about this whole smart tv thing, especially since this was going up in a location where connecting a computer would be too much of a hassle. Unpacking and setting up the tv was a breeze, since I planned on only using streaming services like Netflix, Youtube, and Plex, and connecting to the soundbar via bluetooth. For some reason, the set came with someone at HiSense already logged into their gmail account, so I nixed that real quick. Once everything was set up, the screen was a mess of trial apps that I would never use. Since this runs Android TV instead of some proprietary system like a lot of other tv's, it was simple to find apps in the Google Play store that I already was familiar with (and paid for, for some). Digging through the menu system however was much more complicated. The remote, oh god, the awful remote. Whoever decided to put dedicated buttons to apps that are already on the home screen in multiple places shouldn't be allowed to design anything ever again. What a waste of real estate. You'd thing that maybe by removing those horrible buttons you could put in an actual number pad, or even a keypad since there's so many places to type in user ID's or search box fields that fiddling with the directional pad that also functions as the enter button is a nightmare. Then there's the home menu button, that anyone with an android device should be familiar with (which is similar to the only button on an iphone). By putting it directly under the directional pad, I ended up hitting that button way more times than I wanted to. Not only does this kick you back to the home screen menu from wherever you were (like trying to search netflix for the next episode of You, Me, Her), but since you left the app, you have to navigate back to the app where it opens as if you were never in there, so now you have to navigate back to where you were and do the data entry all over again (and if you hit the home button again during that, well, you may just be frustrated enough to give up entirely and throw the remote through the screen). I'm not sure if it's a failing of Android TV or the HiSense UI design team, but trying to use this television is one of the most infuriating experiences in UX design I've ever had. There's a Play/Pause button, that, on Netflix brings up a menu box that has rewind, fast forward, play/pause, and stop, only the cursor defaults to rewind, so to actually pause a show you hit the play/pause button on the remote, then press right twice, then enter. That's four keypresses when it should have taken one. For a dedicated button!!! So awful. By the way, hitting the middle of the directional button actually does pause with one button press. SO WHY HAVE THE DEDICATED BUTTON THAT DOESN'T EVEN DO WHAT IT'S SUPPOSED TO DO????!!! I thought a smart tv would make it easier for my MIL so she would stop deleting icons off my home theater pc, but this, this is much much worse. The picture is really pretty though. NIce bright screen, and the 4k content looks amazing. That's, it looks good once you turn off all the image smoothing and optimization crap that all tv's these days come with (which is an industry-wide practice that will never go away, dooming us all to cheap looking garbage until someone like me gets frustrated enough to turn that junk off whenever I get access to a tv that's set up wrong).

    No, I would not recommend this to a friend

    • Brand response

      HisenseProductExpert

      Please call us at 1-888-935-8880 so that we can assist you with your television. Hisense

  • Rating: 4 out of 5 stars

    Big and beautiful

    Posted
    Drummer7
    • Tech Insider NetworkTech Insider Network

    I've owned a smart tv before, which I loved, but unfortunately broke. So, I wanted to upgrade to a 4k and 50 plus inch tv and I decided to give this one a try. Pros: The size is big and beautiful. And the screen itself is really thin, which I loved! Setup of this 55" tv was straightforward and easy. You do get a basic instruction guide, but if you want anything more you need to go online. Connecting to my wi-fi was easy and it has been holding a solid connection so far. Strangely, mine came with a Hisense username on it, so when setup was finished, I just went into settings, removed the Hisense username and put in my own Google account. Connections. Four HDMI ports, optical out, component in, 3.5 headphone out, and even USB. Pretty much all you will need. Great sound! The speakers on this tv can get really loud! The sound is pretty solid for default speaker. I am really impressed! And we were impressed with the picture quality too. The picture is vivid and clear. Is great from any viewing angle. Tv is somehow easy to navigate. There are quick access app buttons that allow you to immediately watch Netflix, Sling, Google Play. I've used Netflix, YouTube, Hulu, ESPN. But unfortunately, there's no Amazon Prime Video. Another nice perk is the built-in Chromecast which allows for streaming directly from your mobile devices. While I can appreciate voice controls being implemented into today's technology, I don't see myself really using that. Cons: The remote control for this H9 Plus is not very sturdy, and my husband is kind of heavy handed. This made setup more difficult for him, entering user names and passwords would lead him to press the wrong navigation button and he had to start all over. I've smaller hands and more patience, but I felt his pain. Also, it does not have the traditional number pads and I do wish the Home key was more prominently placed on the remote. Another issue that showed up was that sometimes the tv just restarts automatically and enters into safe mode. Mouth drop, if you know what I mean. Overall, If you are looking to buy a big tv that can connect apps and don't want to spend a lot of money than this may be the one for you.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great picture, Wonky OS

    Posted
    Josh76
    • Tech Insider NetworkTech Insider Network

    I had not had any experience with the Hisense brand so I was curious to check this out to replace an older LCD TV in my bedroom. The setup of the TV was super easy. I wanted to use it for a day before I mounted it on the wall and attaching the leg stands was simple. It's a fairly thin tv but all plastic unlike some other brands that add some metal to the frame to make it more attractive and sturdy. Once I got it up on my dresser, I plugged it in and started the setup process. Wifi connected easily and setting up the Google assistant was simple as well. The TV runs on the Android operating system and much of it's similar to my Sony Bravia. Once setup I tried out a few movies on Netflix and Amazon and was really impressed with the picture and sound. I left it on the Dolby Vision Low setting that was the default and the picture looks great with 4k and non 4k content. The sound really impressed me, my old TV was connected to a sound bar but I do not think this TV needs one, unless it's in a living room. The sound on this is perfect for my bedroom, really impressive. The TV also offers Alexa integration which is my preferred smart home assistant. The setup of this was a breeze and I love telling Alexa to turn the TV off and adjust the volume, however this could use some tweaks. Alexa raises and lowers the volume way too high and low, not in small increments. Doing the sleeo timer with Alexa would be nice to have as well as the included remote is meh. The remote is definitely cheap and feels it. it's poorly labeled but I do not plan on using it much, my Apple TV remote will do. I cut the cord months ago and use an Apple TV to watch all of my content, from Direct TV Now, Netflix, Amazon and movies on ITunes. Dolby Vision 4k content looks great. I do feel like the picture is not as clear when viewing from an angle but straight on it's beautiful. My main problem with the TV is the system. When I turn it on, I get a label on the TV saying weak wifi signal. Then it goes away. I also get a weird empty square on the screen for a moment and something else pops up saying live tv. It takes a little while to startup for sure and those labels or popups are really annoying, why can't the TV just start without those annoyances? This really makes the TV feel cheap and poorly made. I also wish the Google Assistant was always on and you didn't have to press the Google button on the remote. I will never use it that way. Ever. Overall, I am very happy with the look of the TV, the picture and the sound, but the weird on screen messages at startup keep this TV from being 4 or 5 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Good TV That Falls Short For 4K HDR

    Posted
    masc360
    • Tech Insider NetworkTech Insider Network

    Recommending a TV that is not one of the high end ones can be a difficult thing. Depending on what type of TV you own makes a big difference in how you will feel about your new TV, so with that being said lets talk about what is good about the tv. Lets start of with the colors, the tv has good colors it does support WCG so if you are watching something in HDR you do see the benefit of the added colors. It also has relatively good black levels for an LED ( do not compare it to an OLED because there is no comparison for the black levels on an OLED). The tv does have local dimming but to be honest I could not really see the difference when I had it activated even at the highest setting. The tv has relatively good brightness for standard content. It however cannot get that bright when watching HDR content and that really minimizes the HDR effect, and it makes it hard to watch HDR content during the day. I did enjoy using the tv to play games, It does look pretty good and have very low input lag. Android TV is the operating system the TV uses and while it is much better to use than before I still personally dislike it a lot. Every TV I have every used with Android TV always feels incredible slow and just a chore to use. Thankfully they have much improved it and it does not feel as slow. Streaming worked well the picture quality looked good while streaming. If you do not have the means to get a high end TV but still want to jump into 4K this tv is pretty solid. you get a lot of features including Android TV so you can stream tv shows and movies directly from the TV. overall it is a pretty solid TV I would say much better than most TV's in this range.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture and sound quality

    Posted
    Erik77
    • Tech Insider NetworkTech Insider Network

    Positive: I would first mention sound, Harman/kardon speakers are delivering awesome sound quality. Speakers are rear facing and kind of exposed so be careful and try not to damage them. Picture quality is very good and I like the fact that there is no visible physical bezel around the screen. Standing lags design its plus as well, they are very stable and they look very modern. Ports availability is better than on most of the devices these days - 4 HDMI, 2 USB's (one 2,0 other 3,0), network jack, RCA, Fiber optic, 3,5 Audio jack and of course antenna. Android OS on TV - new thing for me and option to remove or freeze unused apps it's definitely a plus. Neutral: TV is powered by Android system and with that in mind it has good and bad things. Good - you can customize it, and bad - available applications selections it's very limited. Negative: You can't run any android app on it, just one that are compatible with this device. I tried to search for lots of apps I use on my android phone and managed just to get one. Sometimes TV response seems to be little bit slow, but nothing really bad and hopefully some of future OS updates will fix this. I must say that I am not the fan of the design on remote control. Remote is small with lots of useless buttons for me (Sling, Tikilive and Fendango) while at same time navigation and menu buttons seem to be packed close up together in the middle of small remote with no spacing between them. Pros: Audio quality Picture quality Lots of ports Screen size Customization Cons: Sometimes it gets little bit slow to respond Limited application selection compared to rest of the Android devices Remote control

    I would recommend this to a friend