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Customer Ratings & Reviews

Hisense - 55" Class - LED - H9 Plus Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 3.9 out of 5 stars with 145 reviews

76%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 24 Reviews mentioning:
set up
  • Rating: 5 out of 5 stars

    Best TV

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Awesome value for money, brilliant resolution, great build quality and very easy to setup. I was very skeptical about buying the tv, but I am extremely happy that we did purchase it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beautiful picture and styling.

    Posted
    TonyGW
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The Hisense 55 has one of the best picture quality that I've seen between many models. For the price range, the picture quality compares to televisions hundreds of dollars more expensive. Setup is easy and it has many user definable options.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    4UKD TV

    Posted
    LARRI
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this 55" TV and am pleased. Easy to set up. Good quality picture and sound Easy to connect to Apps like Netflix and Prime

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    1ST TIMER

    Posted
    Stinky548
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I wasn't sure because of the name, but so far, for the money I am very pleased. Good picture, easy to set up, and works well for gaming. Hard to find a TV this size with a good refresh rate at this price

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Simply a great 4K TV, which blew me away.

    Posted
    DavidK27
    • My Best Buy® MemberMember

    I had read numerous reviews regarding this TV as well as comparable LG's, Samsung's and Sony's, but decided I would give this set a try as the specs made it seem like a hidden jewel. And you know what --- it is exactly that -- a hidden jewel. The picture is amazing, the set-up and interfaces were extremely easy to use. I would recommend this TV to anyone considering a 4K. Do yourself a favor and discover Hisense.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My First Foray In 4K

    Posted
    Posted1
    • Tech Insider NetworkTech Insider Network
    • Top 250 ContributorTop 250 Contributor

    OK, as mentioned, this is my first experience with a 4K TV. On first receiving unit, it was right around 60 pounds but packaging had handles so it was easy for one guy to handle. The packaging was TIGHT which is a good thing, but it definitely required 2 people to get out of package. The TV is very slim with a manageable bulge towards the lower portion where the guts and brains reside. I am impressed with the overall look, feel and texture. I was not sure what I was going to get with an entry level product but I was pleasantly surprised. The bezel on the front was also quite thin. In all, I am impressed. Set-up was easy. Lay TV flat, insert both feet, screw down 3 screws per foot, plug in, insert batteries in remote and your off. Initial software setup was quick and easy. Less than 5 minutes and I was watching Ozark in 4K on Netflix. The interface was clean and intuitive, although setting up the Google account could have been easier to find, but no biggie. The remote is simple, efficient and effective. Nothing to brag about bit certainly capable. After reading other reviews, I am glad I got the version that had the Android TV interface instead of the previous interface Hisense used. We are a Google/Android house so it fits nicely into our current systems. Having Google Assistant on the remote is a nice feature that the kids think is pretty cool. The sound was honestly fairly impressive for a flat panel TV, but lets be honest, almost all users will probably have it tied into a soundbar or home theater system, but I felt it was important to note. They did a good job with the Harman / Kardon sound. What do you buy a 4k UHD TV ultimately for? The picture, of course. To that end, the picture is really quite nice. I am not going to get into what some other reviewers probably will comparing "depths of black" and how the DLR compares to others because to be honest, since this is my first experience, I honestly don't know. I will close this subject as I opened it in saying the picture is really pretty nice. End of the day, it's a good TV, especially for the entry-minded and/or fiscally conservative buyer. Disclaimer: This product was provided free, or at reduced cost, for the purpose of reviewing the product. Nevertheless, the above review, be it positive, negative, or anywhere in-between, is a 100% honest review, and the price paid played absolutely no part in my review.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great picture, Wonky OS

    Posted
    Josh76
    • Tech Insider NetworkTech Insider Network

    I had not had any experience with the Hisense brand so I was curious to check this out to replace an older LCD TV in my bedroom. The setup of the TV was super easy. I wanted to use it for a day before I mounted it on the wall and attaching the leg stands was simple. It's a fairly thin tv but all plastic unlike some other brands that add some metal to the frame to make it more attractive and sturdy. Once I got it up on my dresser, I plugged it in and started the setup process. Wifi connected easily and setting up the Google assistant was simple as well. The TV runs on the Android operating system and much of it's similar to my Sony Bravia. Once setup I tried out a few movies on Netflix and Amazon and was really impressed with the picture and sound. I left it on the Dolby Vision Low setting that was the default and the picture looks great with 4k and non 4k content. The sound really impressed me, my old TV was connected to a sound bar but I do not think this TV needs one, unless it's in a living room. The sound on this is perfect for my bedroom, really impressive. The TV also offers Alexa integration which is my preferred smart home assistant. The setup of this was a breeze and I love telling Alexa to turn the TV off and adjust the volume, however this could use some tweaks. Alexa raises and lowers the volume way too high and low, not in small increments. Doing the sleeo timer with Alexa would be nice to have as well as the included remote is meh. The remote is definitely cheap and feels it. it's poorly labeled but I do not plan on using it much, my Apple TV remote will do. I cut the cord months ago and use an Apple TV to watch all of my content, from Direct TV Now, Netflix, Amazon and movies on ITunes. Dolby Vision 4k content looks great. I do feel like the picture is not as clear when viewing from an angle but straight on it's beautiful. My main problem with the TV is the system. When I turn it on, I get a label on the TV saying weak wifi signal. Then it goes away. I also get a weird empty square on the screen for a moment and something else pops up saying live tv. It takes a little while to startup for sure and those labels or popups are really annoying, why can't the TV just start without those annoyances? This really makes the TV feel cheap and poorly made. I also wish the Google Assistant was always on and you didn't have to press the Google button on the remote. I will never use it that way. Ever. Overall, I am very happy with the look of the TV, the picture and the sound, but the weird on screen messages at startup keep this TV from being 4 or 5 stars.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beautiful picture, some quirks

    Posted
    NJRY
    • Tech Insider NetworkTech Insider Network

    Hisense made a nice-on-the-eyes 4K TV with the H9 Plus 55" television. It took about a half an hour from unboxing, to system updates, network connection, to entering my Google profile - and you may need a buddy because this is a heavy flat screen. Once set up, the brilliant screen took over the room. The H9 Plus boasts beautiful blacks and colors and gives you a wonderful viewing experience. The sound is decent, but I recommend secondary audio options like a soundbar to have an immersive viewing experience. The remote control takes a little getting used to, as it does not have the traditional number pads. However, it does have some nice shortcut keys for apps like Netflix and YouTube (though with an Android operating system, no Amazon apps), and its Bluetooth connectivity allows for voice commands using Google Assistant. If anything, I do wish the Home key was more prominently placed on the remote, as it is inconspicuously positioned under the directional keys and labeled with a circle, which will confuse most people expecting a house icon. Finally, another nice perk is the built-in Chromecast which allows for streaming directly from your mobile devices. I did have some issues with the WiFi connectivity dropping off and possibly interfering with my network, and simultaneously, I did have a few issues with the television recognizing when I had connected an Ethernet cable. These issues are small hiccups in what appears to be a very reliable, affordable, and beautiful 4K television. Overall, the H9 Plus makes TV- and movie-watching a more enjoyable experience, which is always something I can recommend with ease. Full disclosure, I received this product for my honest, unbiased review.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV for the price

    Posted
    JStory17
    • Tech Insider NetworkTech Insider Network

    The Hisense H9 Plus is great 4K TV if you're on a budget. It doesn't come with all the bells and whistles, but it has enough to watch TV...and that's what a TV is suppose to do. Easy to install the base legs and easy to get the TV up and running. The first test was streaming YouTube on the WiFi. No issues. Just as clear of a picture as on my other 4K TV. Next test was watching TV on my Fire Stick. I did have some connection issues on the Fire Stick, but I wasn't able to confirm if the issue was my WiFi or the actual TV. Next test was using the built-in Chromecast to play videos and music from my IPhone. No connection issues. I did notice maybe a 1/2 second delay from my phone to the TV, but that's not a dealbreaker. Last test was the PS4. No issues with picture or sound. Played Madden and a racing game and looked just as good on my other 4K TV. Pros: Love the built in Chromecast - easy to connect 4 HDMI inputs No issues with PS4 Cons: Remote feels cheap and flimsy TV loses Wifi connection on numerous occasions with the Fire Stick Lip sync issues while streaming Slight delay using Chromecast with IPhone Overall: Without comparing to another TV, it is great for the price and you couldn't really compare unless the two TVs are side by side. You won't be disappointed with this purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very good bang-for-your-buck!

    Posted
    MTCowboy
    • Tech Insider NetworkTech Insider Network

    The 55" HiSense H9 Plus uLED UHD television represents an intriguing entry into the new category of value-based, ultra high definition displays. The unit integrates a very good display panel into an ultra-slim form factor at a price point that is amazing! This could be your main screen or, more likely, an excellent choice for your bedroom or den as a second set. The television arrives in sturdy, well protected packaging and is easy to assemble and stand up. As with any unit of this size it's HIGHLY recommended that you have two people to pick up and install the unit. It is imperative that you exercise care not to directly contact the screen as it's thin design cannot tolerate any pressure. Once installed, the unit powers up quickly and launches into a quick setup that has you mate the remote to the set, connects to your in-house WiFi or ethernet cable for Internet access and then walks you through a rudimentary tutorial for features. In-box documentation is very limited so I advise doing some on-line research ahead of time. Once that completes you are ready for viewing. Be advised that the HiSense uses the Google TV OS as it's home screen and main interface. If you are familiar with that you will immediately feel at home. Navigation and layout are relatively responsive and are the same as my other Google TV devices. You will have access to the Google app store so you can add to the common apps already installed. One of the first things you will want to do is make certain that the OS and firmware are updated as there have been a number of initial problems that are addressed with these updates. Also you will want to cycle through the picture modes to select the one that most pleases your eye. In most cases if you fancy yourself a videophile you are going to want to select the custom preset and dial in the picture for yourself. I personally found the black levels to be elevated and the dynamic range to be lacking. After some time I was able to dial in a better overall picture. Overall I found the viewing to be quite good. Color accuracy was very good and dynamic range was very watchable. The unit also offers rear mounted speaker elements that allow plenty of volume although I would prefer more bass. Ultimately I will be running through an outboard AV receiver with surround sound so this is not a show stopper. YouTube viewing via the built in app is enjoyable. Also Chromecasting was a snap from both my laptop and our phones. On the downside - the remote control is unlike anything I have encountered before. It is a very minimalist design without a number pad! There are several dedicated buttons for Netflix, YouTube and some more obscure options that all appear to work fine but the space would have been better utilized to provide more rudimentary functions. Also, the unit randomly disconnects from my in-house WiFi even though other devices in the same room are rock solid. Finally I have struggled trying to install some apps from the store that I have not had problems with on other hardware (e.g. KODI). For my intended use I think the HiSense represents a really good value. I use outboard devices for streaming and use my external UHD Blu Ray player for maximum impact. The panel will connect directly to the HDMI output from my AV receiver so the only function it really needs to excel at will be acting as a UHD display. In that configuration I can highly recommend the display. Put this one on your short list if you are looking to maximize the bang for your buck!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not quite polished 4K tv

    Posted
    tyeske
    • Tech Insider NetworkTech Insider Network

    I was really hoping to like this tv, but it really isn't that great. My previous 4K tv didn't have as good of a picture, but it was a better overall tv. When I installed the tv it looked great before I turned it on. I like the styling with the slim bezel. When I turned it on, set up was pretty easy. It does not come with a manual, but set up is pretty intuitive. The android operating system works very well and navigation is pretty easy once you get the hang of it. I have a sound bar and setup with my sound bar worked just like my old tv, so I didn't have to change any settings. I have DishNetwork and this hisense tv uses the same codes as my old tv of another brand. So that was great. The picture is very sharp and lifelike. The colors are not bad out of the box. I have not made any adjustments. My wife made a comment about the colors, but she is ok with them now. When we first powered it up there was a vertical line like 1 pixel wide. It was very annoying especially in bright scenes. After about a week, the pixels started working. So it seems fine for now. Just hope they don't go out again. There is one other really annoying thing about this tv. The audio and video keep getting out of sync. I never had that problem before. Turning it off and on again does not fix it If I reset my dish network receiver sometimes it will fix it, but eventually it is off again. There is a lip sync option in the menu but we couldn't get that to work. There is also an audio delay option but that didn't help either. The audio is slower than the picture. So the delay only made it worse. The remote isn't very easy to use. There are not many buttons and it is easy to accidentally push the wrong buttons. It isn't backlit either. That would help if you could see the buttons. I can't recommend this tv to anyone. It could be a very nice tv if the audio and video sync could be fixed. Until then not so much.

    No, I would not recommend this to a friend

    • Brand response

      HisenseProductExpert

      That's unfortunate and not the type of experience we want for our customers! We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rating: 4 out of 5 stars

    Affordable, High caliber TV (settings included)

    Posted
    Viabledata
    • Tech Insider NetworkTech Insider Network

    From people I have heard, the consensus is that Hisense is often overlooked and looked down on. After getting this Hisense H9E Plus, I can tell you it's a strong contender in the TV market. This H9E Plus has all of the strong essentials you look for when shopping for a TV. The full backlighting, contrast zones, HDR 10, Dolby Vision, and a strong preference of mine; Good Motion Enhancement. Most of my testing was done with the Xbox One X which outputs 4k games and movies with HDR. The movies look amazing and the games are very colorful and vibrant. A lot of work must be done in properly setting up the picture settings which I will get to in a bit. Unpacking out of the box, the tv is very well protected. The feet for the tv are in the top Styrofoam. Once taking that out, you will remove the packet that includes the mounting screws for the feet, the remote, batteries, power cord, warranty card, and quick start guide. Then you are able to pull the tv out of the box. I would recommend getting an extra pair of hands to help you. The face of the tv is protected with a soft wrap and a large piece of cardboard which is very handy with moving the tv around, and can allow you to lay the tv down with out the risk of damaging something. Installing the feet is simple, and there are 2 screws for each foot. The feet are kind of wide, so I was unable to use them on my tv stand, but I did opt for an aftermarket pedestal swivel stand to mount the tv on. It was very simple to mount. The first thing you won'tice on this tv is how thin the main screen bezel is. It measures right at 5/16", which is super thin. The larger bottom part of the tv measures out an extra 1 5/16", which is still pretty thin. Once mounted and setup, the first downfall is the length of the power cord. It is around 5ft, so it can't even reach to the floor for a power strip if you are wall mounting. You will probably need an extension to go in between. Next is the remote. It is a good thing the tv is not built like the remote. It is very cheap feeling and the buttons have a weak springy feeling to them. The design is not that great, as the navigation buttons (up,down,left, right, center click) aren't very defined and found trying to navigate menus in the dark somewhat challenging and frustrating because you can't quite tell where the navigation buttons end and the menu buttons begin, so you end up activating voice control or backing out of the menus on accident. Otherwise, the remote works good and the quick navigation buttons for Youtube, Netflix, Google Play, Fandango Now, Tikilive, and Sling all work great. I was only able to test with Netflix, Youtube, and Google Play, as those are the only ones I have accounts for. The voice activation works well. Setting up the tv is an easy but interesting task. I ran into a couple error screens where it would say a process was not completed, but when exiting out, it showed the process completed, like connecting to a wireless network. It would say "Can't connect to wireless network" Then immediately show the network connected after leaving the error screen. It does want you to set up a google account and some other accounts. I found it odd that mine already had a pre-existing google account already linked to the TV. . not sure why. It just requires going into the settings and removing the account and adding another one. The TV picture is amazing. But as I stated before it will take a lot of work and set up to try and achieve that look. I will provide my settings for you to use later on in the review. There are a lot of picture settings, and also sound settings. Some previous reviews I have read talked about a bad lip sync issue between audio and video when using wifi. This TV does have lip sync issues sometimes, but I found if you are running your device through a receiver first, and use that for audio, there are no lip sync issues. The most I have seen were when playing directly through the tv speakers. It does have lip sync adjustments though There have been a lot of reviews about how terrible the tv's speakers are. . Let me tell you that is incorrect. This TV uses Harmon Kardon speakers and they are located in the center of the back of the TV. They are rear firing so the sound bounces off the wall for a better sound. The volume itself goes to 100 and is generally loud enough for casual TV watching around 14-15. In the menus' the audio menu is full of options, and it even has an equalizer setting to manual adjust the bass/mid/treble levels. It is a hertz chart. You can also turn system sounds on and off, pick a specific sound mode (Standard, Theater, Sports, Concert Hall, Music, Speech, Late Night, and User Mode). The overall sound quality is amazing. No, it doesn't have earth shattering bass or anything but the sound quality is very crisp and clear. I would run an optical cable from the TV digital out to a receiver for watching Netflix or Youtube. In case of lip sync issues they have included menu options to adjust the lip sync levels so you can match them up again, which is great and works well. The tv has 4 HDMI hookups, (2 highspeed for 4k@60hz with HDR support and 2 regular for 4k@30hz with out HDR support), and also one standard Yellow, Red, White composite hookup. A digital audio out, A lan cable port, and 2 USB ports, one at .5amp and the other at 1amp. All ports are clearly marked and easy to follow what goes where. The android side of the TV runs very well over my wifi (Comcast 150mb service) and Netflix and Youtube run great. The 4k content on each streams with great quality. The android menu's are fast and responsive. Can't find any complaints with that. Onto the picture itself. The clarity is super clear when setting up correctly. The blacks are super black, and I have not seen any bleed through in the pictures. The colors are strong and vibrant and everything really pops out at you. It is amazing quality for the price of this TV. One problem though is on the Xbox One X, when I set up the tv settings, It shows everything with a checkmark except for Dolby Vision. It shows a message saying "This TV is using an older version of Dolby Vision and is not supported by Xbox" ... I'm not sure why, but apparently Hisense is using old software to claim the use of Dolby Vision, but not worth anything if a brand new TV won't respond to brand new tech. Everything else works great though Overall this TV is definitely worth it's price and then some. I highly recommend it forsomeone looking for a great TV on a budget. It is hard to be disappointed, but it still does have its flaws, which is why I only gave it a 4/5. Cons -Short power cord -Bad remote design, cheap feeling -Old Dolby Vision hardware/softwaren't compatible with new tech -Minor lip sync issues Pros- -Dark Dark blacks -HDR 10 -Great sounding HK speakers -Lots of menu options -Contrast zones -Local Dimming -Full backlit display Now for some of the picture settings to help you out. This is while running through my Xbox One X Backlight Local Dimming-Medium Backlight Level-100 Automatic Light Sensor- Off Picture Mode- HDR Standard Contrast- 50 Brightness-50 Color-50 Tint-0 Sharpness-10 Advanced Settings Overscan-Off Color Temp- High Motion Enhancement- Standard Noise Reduction-Medium Digital Noise Reduction-Medium HDMI Dynamic Range- Auto Active Contrast- High Color Space- Native Calibration Settings - No adjustment Picture Size- Wide HDMI 2.0 Format- Enhanced Apply Picture Settings- All Sources Sound Settings System Sounds- Off Sound Mode- Theater Speakers- TV Speaker Total Sonics- ON Total Surround- Only available if sound mode set to User mode Total Volume- Only available if sound mode set to User mode Wall Mount Setup- On Advanced Settings Balance- 0 Digital Audio Delay-5 Lip Sync- 0 (Can adjust this and digital audio delay as needed) Equalizer -Adjust 120hz to 7-8 My settings aren't perfect but they get it looking pretty darn good. Hope it helps some of you. Pictures include screen caps of Dolby vision incompatibility on Xbox One X and 4k HDR clarity shot from Jurassic World: Fallen Kingdom on Xbox One X

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good Picture, Fantastic Sound, Tons of I/O

    Posted
    Nerdninja
    • Tech Insider NetworkTech Insider Network

    Having never really associated Hisense with televisions in the past, I went into this TV with lowered expectations, especially coming from a TV production background that made me picky about monitors and black levels. I'm completely impressed with everything about this TV! Setup was simple. Even attaching the legs was easier than any other TV I've worked with. Getting it out of the box was the big struggle. Seriously. You're supposed to pull it up from the box by the bezels to keep from damaging the set, but there are no bezels to speak of! Be prepared, it will take two people to get it out of the box. The set runs Android TV. Think of it as a 55" Android tablet. You can run Android Apps designed for their TV platform (I'm certain you can sideload other apps, too) and connect peripherals like keyboards and game controllers. There are emulators in the Play Store. Add a Steelseries Android controller and you can play all kinds of classic games. The usual list of video streaming apps is available, too. Picture quality is very, very good. Maybe not quite as good as my higher-end set in the Family Room, but it certainly punches way above it's weight in quality. Respectable blacks, good balanced colors and a sharp picture all come together here and give much more expensive sets a run for their money. On the back are 4 HDMI ports, a composite video port (but no component port, oddly enough), an optical audio out and a headphone jack. Yes, a headphone jack! It's on the back though, so if you wall mount there's no real chance of using it. In addition to WiFi you can connect an Ethernet cable on back for faster, more reliable streaming. Sound quality is excellent for built in audio. The speakers are made by Harman Kardon and appear to have two passive radiators in the back for lower bass. The speakers are loud and full and there are enough ways to tweak the sound through the menus to keep just about anyone happy. I find myself casually watching TV with the built in speakers rather than firing up my amplifier. Odds are most people will be happy enough to not need a sound bar, which will save you a few bucks. Aesthetically the set is a knock-out. Nearly no bezels, minimalist legs on each side to hold the set up (and they're sturdy) and a very small Hisense logo at the bottom. The set is amazingly thin on the top half and then widens out a bit more on the bottom half. It can be wall mounted, and the manual goes into some detail about using the spacers that come with your wall mount for the thinner portion. If you're buying a mount be sure it includes these. My only real complaint is the rather sparse remote. It weighs nothing, has very few controls and lacks backlighting. It does have a mic built in for Google Assistant and for voice searches, and six buttons for direct access to streaming services like Netflix and YouTube and something called TikiLive. While this isn't a high-end set, I would say you're getting about 90 percent of the quality of an expensive TV for half the price or less. I would be more than happy with making this my main set in the Family Room or a really excellent secondary set for the Den or Game Room.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great buy

    Posted
    HoMi3
    • Tech Insider NetworkTech Insider Network

    Right out of the box you attach the base legs and get this setup done in a matter of minutes. The controller has simple buttons to access your media apps like Netflix, Sling TV, Google Play, Youtube, and my least used Fandango Now and Tiki Live. Gone are the bulky controllers with a full numeric pad. It is now replaced by a single button which brings up an on screen selection. I appreciate them integrating Google voice assistant into the controller. Video quality on this display is top notch. It is a great thing that they included adjustable settings that you can really play with to get your display setup to your ideal viewing preferences. I find myself changing every now and then from the vivid and calibrated display settings, depending on what I am watching. The whites and darks really do stand out when watching scenes where contrast comes into play. Audio on this TV is above average to some other big brand TVs which cost twice this amount. Harmon Kardon is a well known audio maker that has some quality stuff. I haven't experienced the functionality of Bluetooth audio but that is a neat feature to have to connect to a soundbar or headphones wirelessly. I have experienced that there is a slight but noticeable audio delay when streaming in Netflix that bugs me but hopefully that gets corrected later. With the amount of money that you do save when purchasing this TV, you can use that to invest into a good quality soundbar. Now moving onto some cons. This may be a Netflix application issue since I have only encountered it in this app. When playing something the screen will freeze but the audio and subtitles would keep going. It has happened a number of times already while using it. Glare is a minor issue as well at certain angles. Also, I believe someone from Hisense was previously testing this TV because they were still logged into all their Google accounts when I first booted this up. No big deal though.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Needs much improvement in Ui & software is Buggy!

    Posted
    Todd
    • Tech Insider NetworkTech Insider Network
    • Top 1000 ContributorTop 1000 Contributor

    I recieved this tv in exchange for my honest opinion. Setup of this 55" tv was straightforward and easy. Once calibrated using my DVE disc, this tv has a really nice picture, out of the box its too bright and punchy. I wall mounted this in my bedroom using the same tilting wall mount my 12 yr old 42" Panasonic plasma resided on. I have this hooked up to my OTA antenna in my attic, a Nvidia Shield box, and my Panasonic Bluray player. NOTE, all these sources work perfectly fine on the Panasonic plasma. The speakers sound good once you adjust the full capability of them in the menu, such as the eq settings. The speakers become more clear, versus the muddy sound from the factory. Nvidia Shield works great wih this tv, the bluray player is hit and miss, 1st use it played a bluray fine, when swithing to Pandora on the bluray player over my network(which this tv and everything connected is Hard Wired to my network) I couldnt get any audio from Pandora. This required me to unplug the tv from power source. 2 other tries, and I couldnt get any output to the tv from the bluray player. I finally gave up on it, after 3 unsuccessful tries, and again unplugging the tv's power and plugging it back in. Trying to get local OTA channels to work was a big pain on this tv. After numerous tries, I found a helpful setting semi hidden in the tv's menu for Antenna channels only. It was set from the factory for Cable channels only. Local OTA channels looked great, but changing channels with the tv's supplied remote, and or my Logitech Harmony remote became hit n miss with both remotes. 4k material from Vudu looked great, and really popped on this tv. . Sports looked good, but not great. Worst when theres the obvious fast movement. I had all the set enhancement features sisabled as well. This tv as noted by many other reviewers has many flaws, the system and overall tv is just way to Buggy. From switching inputs, to changing channels, to turning the tv ff and on! This has been a big disapointment to me. Ill more than likely be switching back to my 12 yr old perfectly good working Panasonic tv. While this tv has alot of upsides, its all tge downs that kill the experience.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Beautiful picture but very buggy

    Posted
    CoolV
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Got this television based on the specs and prior hisense experience. After installation and setup, was amazed by the picture quality. This has to be one of the best bangs for the buck! But it was short lived. One night I turned the television off, only to still hear audio coming out of the speakers. No worries, I thought, I'll just hit the power again, turn it back on, then off. No joy. I wound up having to unplug the TV. Hoping this was a one-off, I continued on. But one morning, the TV refused to power up. I unplugged the cord for some time and plugged it back in. That did the trick and it powered up. Things continued to get worse. I made the mistake of letting the screen saver start up. I could not exit from screen save mode. Unplug the power. Back to normal. Finally, while watching, I wanted to make some picture adjustments, but no response from the remote. Thinking it was batteries, I tried one of my other universal remotes without luck. Guess what? Unplug and replug the power cord. Then the TV responded to the remote again. The problems went from happening once in a while to every other day. That's when I decided to pull the plug finally and get a different set.

    No, I would not recommend this to a friend

    • Brand response

      HisenseProductExpert

      We're here to help if you need us at www.hisense-usa.com/support or by calling 1-888-935-8880. Hisense

  • Rating: 4 out of 5 stars

    Very good value

    Posted
    Mike

    I was looking for a 4k tv and wanted something nice that performed well and had most of the latest features. Unfortunately I didnt have a sky high budget. I looked at lower end sony samsung and Lg. I looked at TCL and almost bought a 6 series but it had some viewing angle issues. I was close to dropping $850 on an Lg sk8000pua then I seen the Hisense H9plus. The Pictures looked great, no angle issues like tcl. The blacks looked black colours looked as bright as the LG set. It is thin, looks great and well put together. So I decided to go with it. I have had it a few weeks now. The built in speakers are good for a thin Tv but not as good as my sound bar with sub so I'm not using the speakers, turning them off was more tricky than my old samsung. I had to email support for help and they did respond with where to find the setting I needed. The tv has a few other little faults, no built in cable Management on the back, this seems also lacking in other budget sets too. The andoid tv os is nice and simple to use if you are used to andriod but lacks an Amazon prime video app. So no 4k amazon unless you add a fire tv. 4k Netflix looks great, I been watching Luke Cage in dolby vision. I do have a TiVo connected and it has all those apps but no 4k support, the Tivo does look wonderful on the tvs display though. Even friends that have been over have commented on the how good sets colours and over picture is. Picture quality is a very stong feature of this tv for sure. Some say other reviews say it disconnects from wifi and doesnt maintain a connection, I have only seen that mine drops it when the Tv is off and that it takes a few seconds to reconnect, and find the internet when powered on again. I can stream 4k shows with out issues. I do have a good linksys router and use 5Ghz wireless. I really want to give this tv 5 stars but mainly I'm holding one back due to Android TV not supporting Amazon prime video.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality picture for the price.

    Posted
    JCG83
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My 1st purchase of a Hisense tv. Admittedly impress for the amount of tech into such a low price TV. The Harmon kardon speaker sound quality is way better than TV sets way more expensive than this one. When it comes to the picture well that depends on what you are looking for. Overall after setting up the picture settings correctly the picture quality is very impressive for the price. Don't buy this tv if you are trying to compare it to high end televisions. Compare it to other low budget high tech TV sets. It has its limits when it comes to picture quality but I have to admited for the price folks, the price. The picture quality is good. Built quality is nice. Looks really nice turned off. The bugs on the android tv platform suck. Very buggy. Nothing that will make it a dealbreaker but there are bugs in the software. Menu scheme not the best. 4K looks great, HD content is ok. Overall like I said for the price. It's worth it. One last thing. Alexa and google assistant are still too limited on what they can do to assist with this particular TV. Wish they did more!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    A Lot of TV For Not A Lot of $$$$

    Posted
    RBrylawski
    • Tech Insider NetworkTech Insider Network

    This is a mixed bag review. On the one hand this Hisense 55H9 PLUS is miles ahead of the 55" 4K Ultra TV I purchased just two years ago, in terms of picture quality. But there are things I'm not fond of and there are things I'm fond of. First the good things. Out of the box, the picture is truly stunning. The look of the screen is high end and I love the barely there bezel around the TV. It's hard to imagine for this kind of money, this much TV can be easily purchased. I paid a LOT more money and didn't get High Dynamic Range, just two years ago. But that's often the case as the higher end options find their way into the more affordable units fairly quickly. The TV offers what they call Local Dimming, to provide better contrast for whiter whites and darker blacks. It really does provide rich deep colors and I find the contrast stunning. Especially for a TV at this price. You get 4 HDMI inputs and they're High-Speed, to boot. But if you have an older generation DVD player that still uses Component Video outputs, you'll need to buy a Component Video to HDMI conversion cable. Set up was a breeze. It connected to my 5ghz Wifi router instantly. I use a Yamaha Receiver and Bowers and Wilkins Speakers with a Subwoofer as opposed to the internal speakers, but I did give the internal Harmon Kardon audio system a go and it was remarkably good for built in speakers. If you don't want to run this through a sound system or add a sound bar for surround sound, you'd be just fine. Actually, more than just fine. In settings, I couldn't find a way to turn off the internal speakers permanently. But then there's a mute button on the remote and when I muted the TV, it let me listen through my sound system alone, which is what I wanted. You have the complement of Google Assistant as well as Android TV with voice control with this TV. That's great if you're a Google/Android user. But fear not, even if you'ren't this TV is more than worth the price of admission as a 4K Ultra HDR TV on its own. And you get Netflix, Amazon, YouTube and Pandora, just to name a few already installed apps waiting for you. But you can add apps if you need more. The motion rate for this TV is 240. Again, that's very fast for a TV at this price point and should make game day or video games in general work well. There are motion controls, which to be honest didn't really do much, so I found the best picture was without them. Which is great. Who wants to fiddle with settings like that anyway? All in all, the good things are actually VERY good. Now the not so good. The remote isn't particularly good. Not that it doesn't work, it's just so basic and feels pretty cheap. In contrast to the TV, which feels anything but cheap. Next and for me and this was a BIG deal. I'm using this in my Master Bedroom, and it replaced a first generation 40" Samsung 720P HD (very early HD) TV. I already had a nice TV stand to hold all my electronics and the TV. But the legs on this TV, while metal and seem to be high quality are placed so far out to the very edges of the TV that you MUST have a surface (unless you're mounting this on a wall) no less than 49 inches wide. My other 55" 4K Ultra TV has a stand in the center of the TV, making it far far easier to place on a surface. I had to buy a new piece of furniture to put this on and while it was 49" wide, it tapers in making it impossible for both legs to sit on the new stand. I wound up having to get another piece of glass to sit on the new stands top glass piece just so the TV wouldn't fall over. Why oh Why Hisense, would you make this otherwise great TV so bloody difficult to place on a TV stand? This TV is able to connect to Bluetooth devices. I was really excited about that as there are times I want to watch TV and listen through headphones. Yes, the TV does have a 3.5mm headphone jack in the back of the TV, but I switched over to Bluetooth headphones long ago. So I figured it would be a snap to pair some Bluetooth headphones. Well, it was easy to pair them. But I've tried two different brands and neither worked well. The sound kept breaking up and that was close to the TV. My viewing position is about 15 feet from the TV. Bluetooth headphones, even ones not costing an arm and a leg, typically have a usable range of around 30 feet. 15 feet from the TV, no Bluetooth headphone I've paired works at all. This is a major disappointment to me, to be honest. The other thing and this is actually a small nit, is where the power cord plugs into the TV. It plugs in at the very far outer edge on the back of the TV. So what, you might wonder? Well, it means the power chord basically dangles down the right side of the TV (if you're facing the TV). There's just no reason they couldn't have put the power cord in a more discreet location. Again, it's a nit, but it's almost as if someone said, hey put it here and no one bothered to look at one actually plugged in after putting it there. The HDMI connection ports are on the other hand placed conveniently, where the cables are out of view. So there you have the good and the not as good. Overall, I still have a difficult time believing one can get this much TV for so little money. 10 years ago, this puppy would have sold for multiple thousands of dollars, yet you can get all this goodness for not even close to a $1000. I would recommend this to anyone looking for a great TV, one that's easy to set up and one that won't break the bank. They did a really good job with this, but the nits I highlight are ones I hope they'll think about for future products.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Big and beautiful

    Posted
    Drummer7
    • Tech Insider NetworkTech Insider Network

    I've owned a smart tv before, which I loved, but unfortunately broke. So, I wanted to upgrade to a 4k and 50 plus inch tv and I decided to give this one a try. Pros: The size is big and beautiful. And the screen itself is really thin, which I loved! Setup of this 55" tv was straightforward and easy. You do get a basic instruction guide, but if you want anything more you need to go online. Connecting to my wi-fi was easy and it has been holding a solid connection so far. Strangely, mine came with a Hisense username on it, so when setup was finished, I just went into settings, removed the Hisense username and put in my own Google account. Connections. Four HDMI ports, optical out, component in, 3.5 headphone out, and even USB. Pretty much all you will need. Great sound! The speakers on this tv can get really loud! The sound is pretty solid for default speaker. I am really impressed! And we were impressed with the picture quality too. The picture is vivid and clear. Is great from any viewing angle. Tv is somehow easy to navigate. There are quick access app buttons that allow you to immediately watch Netflix, Sling, Google Play. I've used Netflix, YouTube, Hulu, ESPN. But unfortunately, there's no Amazon Prime Video. Another nice perk is the built-in Chromecast which allows for streaming directly from your mobile devices. While I can appreciate voice controls being implemented into today's technology, I don't see myself really using that. Cons: The remote control for this H9 Plus is not very sturdy, and my husband is kind of heavy handed. This made setup more difficult for him, entering user names and passwords would lead him to press the wrong navigation button and he had to start all over. I've smaller hands and more patience, but I felt his pain. Also, it does not have the traditional number pads and I do wish the Home key was more prominently placed on the remote. Another issue that showed up was that sometimes the tv just restarts automatically and enters into safe mode. Mouth drop, if you know what I mean. Overall, If you are looking to buy a big tv that can connect apps and don't want to spend a lot of money than this may be the one for you.

    I would recommend this to a friend