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Customer reviews

Rating 4.6 out of 5 stars with 418 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 418 reviews
  • Rated 4 out of 5 stars

    Very good. Could have been great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Just the sound seems your in a tunnel at times. Or, this would be 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap 55 inch google tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price, google tv os if one of the best smart tv operating systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought gift for grandson, he loves watching his TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service in every aspect, best buy never disappoints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store and quality would buy another Hisense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase for the Kids

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use,Great Screen, Gamily enjoys gaming on the screen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to save some money on this but 3 days trying to get HDMI inputs to work. Nice picture but not a fan of Google O/S as well. This will be a return.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KevinC, Thank you for choosing the Hisense 55QD5N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great performance tv google tv a lot of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good video, good TV! The best price of the market!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hisense QD5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why the TV is great it is not as smart as advertised....but you get what you pay for right?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    no bracket mount

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no bracket mount but the picture quality is pretty good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and great price. only complaint I have is that the remote is to big

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display panel is pretty good, especially for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I was looking for a gaming tv and this one got the job done!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to let everyone know that if you are in the market for a new TV. Never, ever, ever, ever, buy a Hisense I have been going back and forth with their warranty department for a month. They are beyond stupid and they just make up lies. My new TV just shuts off after you turn it on. It freezes on the startup screen when it does come on. The only way to get it to work is to factory reset it and then it works for a few hours and starts the whole process over. They claim it's a firmware update, but I've checked in the TV and it says firmware up to date. They said the website has different firmware, which we all know is a lie. Either way they refuse to help until you buy a 4 gig FAT32 flash drive to update the TV. Cause everyone just has flash drives laying around since they are mostly irrelevant these days. So I bought the flash drive that they said they would not reimburse me for if it didn't work because I told them it wouldn't work) and guess what, it said it no update detected. Shocker. I did all the troubleshooting and tried everything myself long before I reached out to their warranty team. My long rambling point is that I'm pretty tech savvy and I can't imagine someone like my parents having to try and deal with this garbage of a company. So do yourself a favor and don't waste your money.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Thank you for choosing the Hisense 55QD5N and for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you’ve experienced with your TV. Since the USB firmware update was unsuccessful, we will arrange for a technician to visit and replace the required parts to resolve the issue. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Budget friendly option hisense 55' Qled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is good st least for the price . Its a budget friendly smart TV option. It might not be the best option for folks with great love for high graphics and quality picture though .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not satisfied with the performance of this smart TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review as of now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in the box so I dont have any real review for it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TV's won't last a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV stopped working randomly in under a year and Hisense would not honor my warranty. They said it must of have been physically damaged, which it had not.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 55QD5N and for sharing your feedback with us. I’m truly sorry to hear that your unit is not working. I recommend contacting our support team to explore repair options. Our network of certified Hisense technicians offers paid repair services. Please call us at 1-888-935-8880, and our team will connect you with an authorized service provider in your area. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and sluggish to switch from app to app. Picture is grainy no matter what I change in settings. Using AirPlay from phone to tv always randomly pauses or disconnects. Certain apps like Disney plus and others have login issues or simply do not work at all on this TV. Hundred of reviews from the tvs app store can say the same.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 55QD5N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

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