Customer Ratings & Reviews
- Model:
- 55QD5N
- SKU:
- 12294309
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Frustrating freezing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apps are skipping and freezing, not on my roku tho.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55QD5N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
not satisfy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture quality is not good. we have tried different settings but same. i hope i can return it for another model.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your review of the Hisense 55QD5N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Bad buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture picture quality. No good. First time defect went back. Grab another one picture quality. No good
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LuisP, Thank you for your review of the Hisense 55QD5N and for sharing your feedback with us. This TV supports 4K upscaling. However, the upscaling procedure doesn't transform a lower resolution into a higher one; it's more of an approximation. Consequently, an image upscaled to fit the pixel count of a TV screen won't resemble an image originally filmed in 4K. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Never Shipped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had the opportunity to test it. It never arrived
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Daniel, Thank you for choosing the Hisense 55QD5N and for sharing your feedback. We're sincerely sorry to hear that you have not received your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thanks again, Harley with the Hisense Support Team.
Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good it was broken when I got it out the box. Smh
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Ddwill, Thank you for choosing the Hisense 55QD5N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident that led to the damage to your unit. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense.
Better than my sony honesty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The audio is amazing. Crispt and clear. Nice picture. Easy to assemble. Light weight. Good price. What more can you ask for? My sony picture is washed out, the screen lags and the audio isnt that great. Im honestly surprised and happy with this tv.
I would recommend this to a friendGreat tv for two grumpy old men
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After noticing my very old tv not working that good, I decided to purchase a new one. I saw this Hisense 55 inch on sale that I decided to purchase two , one for me and one for my father in law. We both love it . Thank you Best Buy
I would recommend this to a friendGood backup tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option for bedroom/guestroom tv. Sound quality is not that good but with decent sound bar addition, that's not an issue. Picture quality is good and o/s not that difficult to get used to. Connect your google acct and u're all set.
I would recommend this to a friendBest buy...best service..!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast transaction..had problem with the first transaction..was resolved very quickly..very surprized with how understanding they are at best buy..and polite..highly reccomend best buy..satifaction guranteed..
I would recommend this to a friendGreat Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture & Sound Love this Tv ‘ I have the 50 inch ‘ Put on my Wall ‘ Perfect for my Bedroom
I would recommend this to a friendGreat tv for a great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price too! It’s perfect for what I need
I would recommend this to a friendGreat value.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this t.v. Picture is amazing and the price was right.
I would recommend this to a friendRoku Ultra with Smart Google TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply install a Roku Ultra and get your spectrum tv via the Roku. That simply. Please advise if I'm wrong. Connect the Roku to your ARC HDMI port. I may get one of these QD5 rather then go for the Roku pro 55" @$599.00 I once saw it for $499.99. I'll GRAB IT if I see it at that price.
I would recommend this to a friendGreat tv for the price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Qled tv for the price? Google tv too? Best tv!!!!!
I would recommend this to a friendGood Brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No comment Excellent service thank you that's and thank you again
I would recommend this to a friendSlow, Unresponsive, Oversaturated
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it would be a good idea to try google tv, a change from the roku that i had. Boy, what a mistake. The system lags significantly. I’ll wait minutes (3-5) for the system swirl to stop swirling before a channel comes on…. And even then its to a 3 min commercial. Its horrible. There is no fix for this. Its so frustrating because i have limited time in the mornings - and j just want to catch the news - and i end up just waiting and waiting for anything to come on the screen - and it doesnt. It has added a aignificant amount of stress to my life…. Something we all need less of…. Roku was SO easy compared to this. Definitely choose the Roku syatem over google tv. You’ll thank me.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 55QD5N and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not good, don't recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnects from wifi often, the remote, and other devices. I live in a studio and loses connectiong to everything every morning. Worst tv i have had. Very glitcchy and slow, during movies and videos also. Not casting yet both connected to wifi.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AdrianO, Thank you for choosing the Hisense 55QD5N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Poor Quality only lasted a couple of months !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very little use only in the evening for a couple of hours. Lasted a little over a year. Picture was ok when it worked.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello GregS, Thank you for choosing Hisense and for sharing your feedback with us. We are so sorry to hear that your unit is no longer working. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
