Customer Ratings & Reviews
- Model:
- 55R6G
- SKU:
- 6492224
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 55" Class R6G Series LED 4K UHD Smart Roku TV for its exceptional picture quality and affordable price. Many users are pleased with the easy setup process and the overall quality of the TV. However, some customers have concerns about the TV's durability, with a few reporting issues such as screen flickering and the TV stopping working after a short period of time.
This summary was generated by AI based on customer reviews.
Never again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I began to have problems with the picture from day one, Best Buy was no help and the manufacturer was even less help.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with the picture. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Ease of use
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the price easy to use quick apps, but recommend a sound bar for it
I would recommend this to a friend - Pros mentioned:Picture quality
LOVE IT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The video is very sharp and crispy clear. The sound is exceptional
I would recommend this to a friend WORST tv experiences ever: broke in two weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just stopped working less than two weeks after purchase. It now shows a series of vertical and horizontal lines on the screen. Trying to locate the manufacturer for repair but could not get hold of them. I would not recommend anybody to purchase this brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with this feedback. We are so sorry to hear that you are seeing lines on your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Quit working after 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned it on and screen showed vertical bars. Will not go to home screen. Only 5 months old.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Bookman, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're so sorry to hear that your TV screen has lines. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Perfect tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful display, serene imaging, just an overall great experience with this television.
I would recommend this to a friendNot the worst.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during a black friday sale. Not bad for a basement TV :)
I would recommend this to a friendScreen fail after 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Function the great for 8 months. Then came up with white bars across the screen. At least it is still on the warranty.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Riverseeker, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We are so sorry to hear that your TV screen has lines. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Bought April 2023, screen started to die Aug 2023
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had this TV for 4 months, and the screen has already started to die. Bought the TV April 22, 2023. Turned the TV on when I got home from work on Aug. 2nd, and the screen would'nt turn on; the screen just displayed pale white, vertical strips of what I assume are broken/dead pixels. The last date I could return the TV was back in May. I don't recommend this product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with this feedback. We are so sorry to hear that your screen has dead pixels. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Not working correctly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working correctly after a month. Very frustrating. Usually I buy Samsung, Sony or LG but decided to go with this cheaper price since I don’t really watch tv but after a month or turning on a few times it doesn’t work anymore.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Nicholas, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Dead after less than 6 months.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the tv new in April. Worked great until this morning. Without warning the panel no longer displays anything but black and gray vertical bars. Tv has been on a stand in the living room untouched and unmoved since we purchased it. I have submitted a claim to Hisense, let’s see where that gets me.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're sorry to hear your screen has vertical bars. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Don’t waste your money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it March 24,23 and by May the screen showed white vertical lines. I turned it off and back on a few times, the lines disappeared. Low & behold Sept 3,23 the lines are back and they won’t go away. I can hear husense is no help! perfectly, just can’t see anything.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Gigi, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're sorry to hear that your screen has lines. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Screen malfunction 2 months after buying
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute horrible garbage tv. I’ve had this thing 2 months and I’m not even done paying it off on my credit card and the screen randomly decided to break. I was watching it before I went to bed woke up and turned it on and it was fried. Cheap tv don’t waste your time or money
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Great buy and excellent customer service
I would recommend this to a friendBroken in less than one year.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Randomly while watching the TV went black (did not turn off), and I could not adjust anything on the screen. Unplugged, waited, plugged back in. Lines down screen. Not sure what happened but I purchased this only 10 months agis!
No, I would not recommend this to a friendGreat tv set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get set for the price. Very smart. EZ to hook up. Great 4K pic.
I would recommend this to a friendHisense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv, I updated after about 11 years, very pleased with my purchase
I would recommend this to a friendHisense 55” Smart Roku TV dead in 1year!!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable! Bought this Hisense 55” Smart Roku TV last Black Friday (2022) and today (11/12/2023) is useless all I get is black and gray lines! So disappointing! :-(
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Marhen88, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with this feedback. We're sorry to hear that your screen has lines. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Good 4K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4K quality. Got a good price over Black Friday.
I would recommend this to a friendTrash don’t buy it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv 5 months ago and it’s already starting to black out. Do not buy. This brand is trash.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LaquilT, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.