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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 699 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the 55" Class R6G Series LED 4K UHD Smart Roku TV for its exceptional picture quality and affordable price. Many users are pleased with the easy setup process and the overall quality of the TV. However, some customers have concerns about the TV's durability, with a few reporting issues such as screen flickering and the TV stopping working after a short period of time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 699 reviews
  • Rated 4 out of 5 stars

    Really nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really nice for my sons room, it was a great price…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can jever go wrong with this brand, its the only one i will buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to log in apps! Scan qr code and then your in. Pretty easy huh

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work good. Kid likes to play games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as a gift about a week ago and its been perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We used these for a raffle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People loved the prizes for the raffle, this was the big prize

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of them! I love them! I would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable I love this TV it's the best of all time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and i bought this on a whim and we love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent Value. A great Buy for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids loved it for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Kids are enjoying their xmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv and the quality of resolutions is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this brand!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv on February 11, 2024. It died on June 3. Would never buy another Hisense television.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello LauraN, Thank you for choosing the Hisense 55R6G, and for sharing your feedback. We're sincerely sorry to hear that your TV is no longer working. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv for about a year and 3 months and the motherboard went out. Don’t recommend

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Miranda, Thank you for choosing the Hisense 55R6G. We're sincerely sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    dissapointing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not even 2 months after purchase there are already dead pixels on my screen... and even after I got Geek squad protection I find out it doesn't kick in UNTIL WARRANTY expires... double fail.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Alus, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We’re so sorry to hear that there are dead pixels on your screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Bummer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was damaged when received. Didn't end up setting it up until after the return period, so I'm stock with a broken TV

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi CashIsClay, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Not the best Brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for a week tv screen blinking like it have water in it remote do not work

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Bigo, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We’re sorry to hear that the remote and the TV are not working as they should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Hinese 55

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has very low picture (everyone dark) and sound quality (turn to volume). Changing the settings will not work. Television was return.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with this feedback. We're sorry to hear that your unit was slow, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Ms. C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best picture. But I guess for the price you get what you pay for. I only recommend it because of the Black Friday price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last 2weeks. Looks good fresh new and then 2weerks later boom. Not working.

    No, I would not recommend this to a friend