Customer Ratings & Reviews
- Model:
- 55R6G
- |
- SKU:
- 6492224
Customer reviews
Rating 4.4 out of 5 stars with 699 reviews
(699 customer reviews)Rating by feature
- Picture Quality4.5
Rating 4.5 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the 55" Class R6G Series LED 4K UHD Smart Roku TV for its exceptional picture quality and affordable price. Many users are pleased with the easy setup process and the overall quality of the TV. However, some customers have concerns about the TV's durability, with a few reporting issues such as screen flickering and the TV stopping working after a short period of time.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Poor performance
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv always comes out to homepage while seeing anything from an app. This occurs almost everytime.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SarojaN, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 3 out of 5 stars
Average tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just average brightness needs to be better out of the box it took several try’s to get it correct
No, I would not recommend this to a friendRated 1 out of 5 stars
Classr6g
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.having some problems with the picture going out, should have waited for better sale
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnB, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
very disappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't even used my TV for a month, already has a dead pixel.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JDilla, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with this feedback. We are so sorry to hear that your screen has a dead pixel. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Bad idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pixels are flashing up all over the tv. Very disappointing
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with this feedback. We're sorry to hear that your screen has pixels. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 3 out of 5 stars
Hisense 55 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything looks good except that it doesn’t support browser as it is Roku supported
I would recommend this to a friendRated 1 out of 5 stars
Bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant even make it work uts asking me to do a account to charge
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JuanA, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're sorry to hear that you are unable to setup the TV. We would be more than happy to assist. Please reach out directly to our support team at 1888-935-8880 or email us at Service@Hisense-usa.com. Thanks again Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Getting help is a joke. Garbage TV. GARBAGE
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pile of junk..went out after about 20 hours of use and passed the return period.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ThomasW, thank you for purchasing the Hisense 55R6EG and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It wouldn’t come on when plugged up. I didn’t get to watch anything.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RhondaJ, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not powering on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a week after purchase
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LuisM, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
messed up in a week
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and a week later it has a line down the screen.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with this feedback. We're sorry to hear that you are seeing a line on your screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Was a disaster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BB missed 3 scheduled installation appointments. Took 9 very long calls to get this delivered on the 4th attempt.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi NicoleN, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're so sorry you had a bad experience with the delivery. Please contact Walmart to file a claim. Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
broken gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.box was torn and tv broken and crack up, return item for full was a moving gift, imagine my disappointment
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're sorry to hear that your TV was damaged, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Better than the 55A6G
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a 55A6G Android TV but it had a humming noise out of the speakers (2 different TVs, 2 replacement main boards). Hisense offered to replace the 55A6G with the 55R6G ROKU TV, which was fine by me since I used a Roku stick instead of android apps anyway. There is no humming noise in this model and I like that your antenna and other device inputs are all controlled on the Roku home screen, so no need for separate TV remote. The picture and sound quality are the same as the 55A6G but it does have one less HDMI port.
I would recommend this to a friend Rated 1 out of 5 stars
Broken TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s broken and I don’t know how much it would cost to have it fixed
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 55R6G and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Good tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, nice tv a step up from my old 32"!! Good picture, easy to set up. It pretty much did it itself. Good customer service at the store too.
I would recommend this to a friend Rated 5 out of 5 stars
Great Geek Squad Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 year service of an product is treated as if bought the same day.
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Crispy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and colors are very crisp, making watching baseball easier to see the ball
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality at 1080p streaming. No way to disable bluetooth. Anoyying enough that I would like to replace this tv for one thay can disable bluetooth. So it is probably always emitting EMFs pollution into your home. Unless it only engages during setup of the roku bluetooth speaker? Good picture. Turning the brightness up in avanced settings (not the main brightness setting) makes the picture more visable. Default setting it is too dark. Does not produce as much base as my insignia tv. Base is lacking. It lessens the movie experience. Roku software works good. Id buy another roku tv.
No, I would not recommend this to a friend












