Customer Ratings & Reviews
- Model:
- 55U6K
- |
- SKU:
- 6541868
Customer reviews
Rating 4.5 out of 5 stars with 473 reviews
(473 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the superb picture quality, vibrant colors, and ease of use of the 55" Class U6 Series Mini-LED QLED 4K UHD Smart Google TV (2023). Many appreciate the reasonable price and the functionality of the Google TV platform. However, some users have reported issues with the remote's design and responsiveness, as well as occasional software glitches. While the local dimming feature receives praise, some concerns exist regarding upscaling performance and viewing angles.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a good tv for the price good quality i recommend
I would recommend this to a friendRated 5 out of 5 stars
Good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv…………………………………………………………………………………………………………..
I would recommend this to a friendRated 5 out of 5 stars
Good quality tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv without having to beeak the bank.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television for the money and I am very happy.
I would recommend this to a friendRated 3 out of 5 stars
Its good but not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers inhad in my unit were defective and would make popping sounds all the time, seemed to be a common problem with this model. So i returned it, other than that it was great, a sounbar would fix it no problem
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnS, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. We're sorry to hear that the TV speakers are making a popping noise, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but picture is not crisp. I was expecting a lot better picture from a mini led 4k tv. I am going to give it to my daughter and buy something else!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JamesR, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please try different picture modes or toggle with the advanced picture settings to get your desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 5 out of 5 stars
tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality very easy instalation ………………………………….
I would recommend this to a friendRated 3 out of 5 stars
It’s Fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen isn’t the best for watching things. For playing games its decent. Interface is so slow and choppy. Really good speakers, though.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi cmf98, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. We are so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Hisense Mini LED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV within a week. The picture was fine but it was just so slow when switching between streaming services.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnD, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. We're sorry to hear that your TV was slow, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Rated 1 out of 5 stars
Slow, Lag, and Glitchy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv a little over a week ago and as soon as I started using it its been laggy and slow. I bought it to replace my bedroom tv that I’ve had for 10 years that only JUST started acting slow and crashing. This tv I bought brand new and its slow and laggy. Returning. Dont waste your time.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi NaimZ, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with feedback. We're sorry to hear that your TV is lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 3 out of 5 stars
Hisense - 55" Class U6 Series Mini-LED QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this for the past 3 weeks. Seeing some glitches at times. Need to identify the reason for these gitches
No, I would not recommend this to a friendRated 3 out of 5 stars
SoSo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still needed a ROKU to get live tv. Picture mediocre. Color not natural and not particularly sharp. Good price.
No, I would not recommend this to a friendRated 2 out of 5 stars
Great TV if new
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box item which was expected though the product was worked as good but when I switched it on and screen was white you can see it a ton of burn in. Been display model model. Best buy team was very helpful though and was able to help me swap this for something else.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jroneal, Thank you for choosing the Hisense 55U6K, and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. Rest assured, we take customer feedback seriously and your satisfaction is our priority. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Rated 3 out of 5 stars
Connection made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the auto assign bluetooth soundbar connection
No, I would not recommend this to a friendRated 2 out of 5 stars
Tv not compatible for gaming on next gen consoles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great 4k great for movies and games. I was told this TV could support HDR gaming and run on game performance mode specifically for the Xbox series X and PlayStation 5, Unfortunately, this was incorrect as it doesn't support either of them and I was given false information.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AndrewD, Thank you for choosing the Hisense 55U6K, and for sharing your feedback. We're sincerely sorry to about your experience. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Rated 2 out of 5 stars
Returning tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to return it. It makes a popping sound. There's sufficient air flow, it's plugged into a wall outlet as opposed to a power strip, the room temperature is consistently 72 degrees. There is no rhyme or reason for when it pops. Some days just a few times, other days 15-20 times.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RuthS, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with feedback. We're sorry to hear that your TV is making a popping sound. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 3 out of 5 stars
Hisense TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors aren’t as bright as the sales person said they would be!
No, I would not recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
Hisense TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work out of box. Contacted Hisense who wanted me to download new software from their website and transfer to brand new TV via USB. Ridiculous expectation for a new TV, will not purchase this brand again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi VincentT, thank you for purchasing the Hisense 65R6E4 and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this television. It’s garbage. Loses WiFi connection when all other devices never do. When it is connected, the reaction time is awful. Picture is very poor quality. Stay away from this brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Barb, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Rated 2 out of 5 stars
Drops wifi often
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a huge pain. It drops wifi all the time. Not thrilled with the Googletv thing. Picture is ok but not great. Would NOT buy again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KarenK, Thank you for choosing the Hisense 55U6K and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.

















