Customer Ratings & Reviews
- Model:
- 55U6K
- SKU:
- 6541868
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the superb picture quality, vibrant colors, and ease of use of the 55" Class U6 Series Mini-LED QLED 4K UHD Smart Google TV (2023). Many appreciate the reasonable price and the functionality of the Google TV platform. However, some users have reported issues with the remote's design and responsiveness, as well as occasional software glitches. While the local dimming feature receives praise, some concerns exist regarding upscaling performance and viewing angles.
This summary was generated by AI based on customer reviews.
T
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a good tv for the price good quality i recommend
I would recommend this to a friend- Pros mentioned:Color, Picture qualityCons mentioned:Processor speed, Remote
Decent for a low-budget TV
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[ Picture Quality ] For the price point, the picture quality is good. The mini LED backlighting works very well. I didn’t notice any blocky localized dimming in the content I watched, whereas I do tend to notice this in TVs with larger backlighting zones. True black shows as very dark. Brightness and vividness seemed lacking compared to the more expensive TVs I’m more used to, but I’m not disappointed at this price point. Having both Dolby Vision and HDR10+ support in a budget TV is nice. This was my first TV with Dolby IQ, which adjusts the picture based on the current ambient lighting in the room. I imagine this will work very well for many or most people, but I found myself preferring to manually fiddle with the display settings. The hardware seems slightly underpowered. I noticed occasional hiccups when watching some content (probably due to codecs being used with higher processing requirements), while not seeing issues with others. [ Setup & Operation ] The setup was hassle-free. Google TV isn’t my favorite streaming platform, but it has a lot to offer, is superior to custom OEM software/solutions that I’ve used, and integrates well with the Google smart home ecosystem. Controlling the TV from the Google Home app, via assistant voice prompts from other Google Home devices, and using the remote controller all worked well. [ Misc. ] When the microphone is muted (using a slider at the bottom), four particularly annoying yellow/gold LED lights remain lit. The remote controller has half black, half white buttons on a black base, which is not a great look. It also does not have numeric buttons for manually entering channel numbers (when viewing ‘live’ TV, such as OTA, cable, or satellite), instead having a generic number button that pops up a number row overlay on the display that is quite cumbersome to use. I attempted to connect a gaming laptop via two different HDMI cables but could not get any output to display. The laptop works fine with another 55” 4K TV over HDMI, as well as every computer monitor that I’ve tried, and my Blu-ray player connected via HDMI cable to this TV worked fine, so I’m baffled as to what went wrong here.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Gerbil, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the remote. The remote has quick-access buttons to popular streaming services. The mic built into the remote and on the TV gives you access to Google Assistant and Alexa, so you can ask it to search for content, open apps, and switch inputs. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Good quality tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv without having to beeak the bank.
I would recommend this to a friendIts good but not great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers inhad in my unit were defective and would make popping sounds all the time, seemed to be a common problem with this model. So i returned it, other than that it was great, a sounbar would fix it no problem
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnS, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. We're sorry to hear that the TV speakers are making a popping noise, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television for the money and I am very happy.
I would recommend this to a friend- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but picture is not crisp. I was expecting a lot better picture from a mini led 4k tv. I am going to give it to my daughter and buy something else!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JamesR, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please try different picture modes or toggle with the advanced picture settings to get your desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality very easy instalation ………………………………….
I would recommend this to a friendIt’s Fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen isn’t the best for watching things. For playing games its decent. Interface is so slow and choppy. Really good speakers, though.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi cmf98, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. We are so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Hisense Mini LED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this TV within a week. The picture was fine but it was just so slow when switching between streaming services.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JohnD, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. We're sorry to hear that your TV was slow, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Slow, Lag, and Glitchy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv a little over a week ago and as soon as I started using it its been laggy and slow. I bought it to replace my bedroom tv that I’ve had for 10 years that only JUST started acting slow and crashing. This tv I bought brand new and its slow and laggy. Returning. Dont waste your time.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi NaimZ, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with feedback. We're sorry to hear that your TV is lagging. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Hisense - 55" Class U6 Series Mini-LED QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used this for the past 3 weeks. Seeing some glitches at times. Need to identify the reason for these gitches
No, I would not recommend this to a friendSoSo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still needed a ROKU to get live tv. Picture mediocre. Color not natural and not particularly sharp. Good price.
No, I would not recommend this to a friendGreat TV if new
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box item which was expected though the product was worked as good but when I switched it on and screen was white you can see it a ton of burn in. Been display model model. Best buy team was very helpful though and was able to help me swap this for something else.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jroneal, Thank you for choosing the Hisense 55U6K, and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. Rest assured, we take customer feedback seriously and your satisfaction is our priority. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Connection made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t like the auto assign bluetooth soundbar connection
No, I would not recommend this to a friendTv not compatible for gaming on next gen consoles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great 4k great for movies and games. I was told this TV could support HDR gaming and run on game performance mode specifically for the Xbox series X and PlayStation 5, Unfortunately, this was incorrect as it doesn't support either of them and I was given false information.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi AndrewD, Thank you for choosing the Hisense 55U6K, and for sharing your feedback. We're sincerely sorry to about your experience. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Returning tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to return it. It makes a popping sound. There's sufficient air flow, it's plugged into a wall outlet as opposed to a power strip, the room temperature is consistently 72 degrees. There is no rhyme or reason for when it pops. Some days just a few times, other days 15-20 times.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RuthS, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with feedback. We're sorry to hear that your TV is making a popping sound. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Hisense TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors aren’t as bright as the sales person said they would be!
No, I would not recommend this to a friendDrops wifi often
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a huge pain. It drops wifi all the time. Not thrilled with the Googletv thing. Picture is ok but not great. Would NOT buy again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi KarenK, Thank you for choosing the Hisense 55U6K and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Software
Hisense TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work out of box. Contacted Hisense who wanted me to download new software from their website and transfer to brand new TV via USB. Ridiculous expectation for a new TV, will not purchase this brand again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi VincentT, thank you for purchasing the Hisense 65R6E4 and for taking the time to provide us with feedback. We're sorry to hear that your TV is not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this television. It’s garbage. Loses WiFi connection when all other devices never do. When it is connected, the reaction time is awful. Picture is very poor quality. Stay away from this brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Barb, thank you for purchasing the Hisense 55U6K and for taking the time to provide us with this feedback. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.