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Customer Ratings & Reviews

Your price for this item is $351.99
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Customer reviews

Rating 4.4 out of 5 stars with 260 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 55" Class U6H Series Quantum ULED 4K UHD Smart Google TV's picture quality, ease of use, and its value for the price. Many appreciate the Google TV interface and the brightness of the screen. However, some users have noted limitations in viewing angles and occasional software issues. A few customers also reported concerns about the refresh rate and the TV's reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 260 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing tv

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing tv honestly I would recommend to anyone that wants a good quality sound system that’s already built into their tv and also the graphics look amazing and it does amazing with video games too!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for the price point

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this tv does a great job at whatever I throw at it, whether it be video games, sports, movies, tv shows. It doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Superb value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb value! Works as advertised. I think more than what you would expect for the price. Not an oled but great images nontheless. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get Some

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my girl...she doesn't care about all the bells and whistles, so she thinks it just fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent picture quality and easy to use screen controls. Everything is logically laid out. This unit also comes with a 2 yer warranty. Hisense also has great support. My Roku streaming stick wasn't connecting in 4K resolution. A quick call to customer support showed me one setting wrong on the TV. It didn't fix the problem, so they had me unplug it and reinsert it. A 2 minute phone call and my problem was fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my dad, it was easy to set up and the quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great budget Smart TV. I am a person who likes trying out emerging brands especially electronics. This TV is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had several Hisense TVs over the years. Always a good value. Very pleased with the screen quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these TV's in areas that have a lot of natural light and this quality is outstanding where you can still see the screens.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Much better last year

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret buying. I have last years model and with the current software this new model is super laggy now running the new google tv software. Even worse, only one person can have a youtube or a youtube tv on the tv.... having multiple accounts was supposed to be one of the main features of google tv over android tv. But its not so on the Hisense software. And whe I say you can't switch accounts, thats not only on the google tv itself but also in each individual youtube and youtube tv app. Only work around until new and betrer software is released is to plug in an external googke tv. Picture is great for an cheap full array led tv when pushing good uncompressed hd content. With that said, many apps have highly compressed content and the blacks are crushed to a distracting level. Though in full disclosure this was the same in last years version. Google assistant built in. The good... the microphones are super sensitive even from a distance. The bads... not all google assistant features are availible, it overpowers all othe google listening devices in the house even when it cant properly preform the task that is being asked, there is no way to tweek the assistant settings in google home as google home thinks that it is a regular tv non assistant tv, and finally, the only way to dissable the assistant is to turn off a physical switch on the tv. When disabled, 4 extremely bright yellow LEDs shine, making it impossible to sleep.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi MMMM, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with feedback. We are sorry to hear that the software is laggy. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Lots of features at this price point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first TV from Hisense. Overall it is a balanced TV with good picture quality and features at this price. I also use it with my PS5 without any issues. TV speaker is not that good but you can always use external sound bar or speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this product, works as excepted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense is Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, easy set up. Very happy with it. Best Buy store service was easy to deal with and pick up was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this TV for more than 1 year. Works great without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great viewing pleasure!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful viewing experience! I advise anyone who is in the market for TV to give Hisense a try. I believe you will be satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to my TV with my savings but was very disappointed in the picture quality. It was not good and it reminded me of watching old shows. The sales person said it had very good picture for the price and showed me a displayed tv which was great. I should have saved more money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Second Hisense TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love love that I can cast from my Google Pixel phone to the TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great experience. The salesman was very helpful. Total Tech installed the TV They arrived on time and were very quick. Love my new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Decent Budget TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, its not terrible. Picture quality is good. If using a sound bar setup with HDMI, beware it may not work well as it keeps disconnecting and their support at Hisense is not great at all. I wish i wouldve gotten a different TV at this point

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Brett, thank you for purchasing the Hisense 55U6H and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is not maintaining connection to the sound bar. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV punches above it's weight class, I was hesitant as I've never purchased this brand it has not been for sale here long, but after this experience I prefer it over my Samsung and my LG in the same price category. The speakers are also much better than most in tv speakers I've had.

    I would recommend this to a friend