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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 597 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 55" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) for its exceptional picture quality, brightness, and smooth refresh rate, making it ideal for gaming and movie viewing. Many appreciate the ease of use and intuitive remote. While some users note limitations in viewing angles and occasional operating system slowdowns, the overall experience is largely positive. The price point is also frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 597 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Value TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV on sale for Black Friday. Good value for the picture quality. Can’t expect OLED levels of blacks but it’s good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal for a great tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Really good picture for a great price. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size, beautiful pic, especially with dark scenes...easy to see

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good price for the tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the tv. I like it as spare tv for the kids. It is good for video games as well. Overall good tv good price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55" 4K Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to match with my upgraded Xbox. A very nice investment. This TV has everything I need and works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    55 inch hisense

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great picture. Would recommend if not looking to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound for the price! I use this as a gaming TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. Great upgrade from my 12 year old LCD. The picture quality is stunning. Built-in Google TV has made my life simpler.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and sound. I love my new TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job for everything w/o breaking the bank

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv for the “man cave “ & when company comes over & gaming. Serves all the purposes I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really well built TV with great features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bright, well made HDR TV for your night time movies

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is a very nice TV! Easy to setup and nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense UN7 55”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever owned in my 54 years. Can’t say enough good things about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Value!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Value. Great TV, Picture is awesome FOR THE VALUE!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say i am beyond frustrated is an understatement . I don’t usually buy many nice things and always seems to never work out for me in the end. I had really high hops for this tv and hisense I didn’t know much about hisense, but it seemed on paper to have everything i wanted and i liked that it said it had a 2 year warranty and i also liked the overall design of the tv with the center Pedestal. I havent even used the tv for five days and i noticed there is already issuse with some spots of the mini leds either just not lighting or possibly stuck on one color. Tried calling customer support after waiting 20 minutes to speak to someone, the women who answered had no idea what i was talking about, and didn’t even no what a mini led tv was even after giving her my model number and thus she was no help at all zero stars and said she had to Escalade my issue and I will get a call back still no call back. With haveing issues already it makes me question there quilty control and longevity of there products. i took a picture of the malFunctioning leds and mind that is on the tv Home Screen it’s self so i can’t even say it was coming from the cable box or the hdmi cable. i did all the powering down options and even unpuged it for a minute and pluged it back in and still no change. Looks like i will be going with a tcl model instead.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Johnny, Thank you for choosing the Hisense 55U7N and for sharing your feedback with us. We're sincerely sorry to hear about your experience with your unit. We take pride in producing high-quality, reliable units and apologize that you didn't have the positive experience that we strive to consistently deliver. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team. Hisense

  • Pros mentioned:
    Brightness
    Best Buy Employee

    Rated 5 out of 5 stars

    Very happy with my new u7

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my new u7. It’s so much brighter than my last Samsung so it’s better in my living room which has a lot of light.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    skydwox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price great picture and sound, I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV so Far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Bought this for the NITS! Everything looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV, great picture quality for the price. Will need a soundbar with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Picture!!!! My dad loves how it looks compared to his old TV

    I would recommend this to a friend