Customer Ratings & Reviews
- Model:
- 55U7N
- SKU:
- 6577007
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 55" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) for its exceptional picture quality, brightness, and smooth refresh rate, making it ideal for gaming and movie viewing. Many appreciate the ease of use and intuitive remote. While some users note limitations in viewing angles and occasional operating system slowdowns, the overall experience is largely positive. The price point is also frequently cited as a significant advantage.
This summary was generated by AI based on customer reviews.
Good tv for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with tv. One con is that the picture/color is not as good when viewing from the side.
I would recommend this to a friendI dont love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good tv but for $500 i could have got something better
I would recommend this to a friendWashed out.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you view the screen from right in front it's impressive. But we sit angled to the screen and the picture was terribly washed out. Just awful. I tried to use different settings but they did nothing.
No, I would not recommend this to a friendGreat budget mini-led TV until over a month later.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1.5 months or so later from purchase and 1 of my 144mhz HDMI ports went out, and the other one is starting to have a thin red line that will blink on for a half a second every 30 minutes or so, so I'm sure this one will fail too. I didn't get the instore warranty because A - I've never had a TV start to have problems after a month or so, and B - I've not contacted the Highsense warranty because I can't move this tv by myself or mail it out. So I guess I'll use it for my PC until it fails and buy a different brand. So if you're going to purchase this brand, get an in store warranty or expect to call it an expensive loss.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello William, Thank you for your review of the Hisense 55U7N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its as advertised! Very happy with purchase!
I would recommend this to a friendMid teir tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fpr the price you really cant go wrong, ive been enjoying it. You get what you pay for thats for sure
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellenttttttttttttttt55tt5ttttttttttttttttttttttt
I would recommend this to a friendHas a strange flickering/flashing issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three stars because it has some weird flickering on certain objects in motion (e.g. shrubbery, hair, and fences) and I am not sure if it can be fixed. The panel is also not great for games if you are sensitive to the dark smearing caused by the slow response times of VA technology.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello CadenD, Thank you for choosing the Hisense 55U7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just received this product but it appears to be what we expected.
I would recommend this to a friendTV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is ok. The stand could be better overall pretty.
I would recommend this to a friendDon’t buy Hisense TV’s
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV March 2nd and July 12th (4 months)black vertical lines start to appear starting with one and within 3 days there is four black lines with gray bubbles underneath them.Hisense will not honor the 2 year warranty they had me take a picture and told something is broken on the inside and that’s my fault!! This TV has no physical damage nor has it been miss used in any form or fashion! They are horrible TV’s and customer service is a completely horrible as well! Unbelievable a TV within four months has screen issues if something is broken on the inside that means I bought that way which is what I call a lemon! Trust me I thought I was getting a great TV but I was completely wrong please everyone do yourselves a favor and do not buy a HISENSE no matter how much you research!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello StevenK, Thank you for choosing the Hisense 55U7N and for sharing your feedback with us. We are so sorry to hear about your experience. As a potential solution, we recommend visiting the Encompass website (https://hisense.encompass.com/) to purchase the necessary replacement parts. Encompass is an authorized distributor of Hisense parts and accessories and may have the components you need to complete your unit. Thanks again, Harley with the Hisense Support Team.
Laggy when watching a live stream
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the TV is a good one except when i downloaded an streaming app and played something it is a bit laggy. not so smooth at all. i used to have a samsung qled 55 inch and when i played on the streaming app it was very smooth
I would recommend this to a friendGreat TV but ghosting during gaming is terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is fantastic for 90-95% of uses! The only reason I am giving it three stars is because of the ghosting that happens with gaming (specifically PS5). Tried every setting and a factory reset and nothing.
No, I would not recommend this to a friendBUYER BEWARE - BLACK SCREEN
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a crap TV! It goes black screen constantly. We cannot game on it at all and simply watching TV is annoying because the screen goes black on and off while watching. BUYER BEWARE!
No, I would not recommend this to a friendNot as Described - Geek Squad are Liars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an Open Box - EXCELLENT condition of this television, and it had an Inspected by Geek Squad. I was told it had ALL the parts. There was no base and no manuals. The manuals were no big deal, but no base was a bummer. I had to buy a mount. They refused to fix the problem unless I returned it and the store would decide what to do. The store is 2 hours away and you cannot talk to them. Do not trust Geek Squad or their Open Box guarantees. They are misleading and deceptive.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Rick, thank you for choosing the Hisense 55U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store sales, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Hiscense tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great, the tv was not. The picture was too bright and the color was not right.
No, I would not recommend this to a friendVery disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what I'm missing, but the picture doesn't even look like high definition TV. The 15 year old TV I replaced to give to my daughter is much better. My other TV's hooked up to the same cable blow this away. Very disappointed even for the relatively low cost.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Glen, Thank you for choosing the Hisense 55U7N and for sharing your feedback with us. We are sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad ghosting no matter what I do. Black smear all over. Possibly even a defect, but unplayable tbh.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JohnB, Thank you for choosing the Hisense 55U7N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Not that great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i hadn't bought this TV. It wont stay connected to Wifi. When i try to connect to wifi no available networks appear so the only way i can use the TV is to restart it every time. Works fine once i can connect.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your review of the Hisense 55U7N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Open Box TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box came very mangled, TV appears to be fine and in working order.
I would recommend this to a friend