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Customer Ratings & Reviews

Your price for this item is $382.99
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The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 115 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and vibrant colors that this TV offers, leading to an impressive viewing experience. They also find the smart features smooth and responsive. Furthermore, customers mention the great price and ease of setup, even for those who are not tech-savvy. There were no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-115 of 115 reviews
  • Rated 3 out of 5 stars

    island girl

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV quality wasn't worth it for me. I guess for the price you pay for it, it maybe. The image isn't as good as good and I returned it,

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sales performance 100%

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales team were awsome they truly know there stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution, colors, apps, and price too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommend by Best Buy to go with this tv unfortunately the picture was not what I expected had bad uniformity blacks looked grey . I had to go back and do an exchange for something reliable .

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your review of the Hisense 65A7N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. We are happy to hear that you were able to get a replacement unit. We hope you choose Hisense again in the future and if you do, we are here to help you. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 2 out of 5 stars

    buy a different one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture was okay compared to other tvs but also the screen just broke!! so happy that happened, the screen was very cheap

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello EmilyM, Thank you for choosing the Hisense 65A7N and for sharing your feedback with us. We are so sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Don’t buy google system tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst’s tv the google system it freeze a lot!!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Cesena98, Thank you for choosing the Hisense 65A7N and for sharing your feedback. We're sincerely sorry to hear about your experience with your unit freezing. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality, Responsiveness

    Rated 5 out of 5 stars

    Best Basic 65" TV for the price (under $350)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our main living room Plasma finally went out after 15 years, We needed a new TV that has most of the modern features. I looked it up for the best deal and TV, and think I found it. Thanks Best Buy for the lowest price I could find (around SuperBowl time) and fast delivery. I could have waited a few mos. for probably the best clearance price, but we needed one then. RTings had it as the best 2024 TV for the lowest price: https://www.rtings.com/tv/reviews/best/tvs-on-the-market Really like the picture quality, great color, nice Google OS with minimal lag (responsive), nice remote, all ports you coluld want like Earc for sound bar if desired, (no 2.1 ports however for premuim gaming - we just need VCR and Blueray ports which it has), puts out decent sound (has DTS digital, plently loud enough for our big living room - not buying a sound bar, its good enough) and decent brightness (~350-400 Nits I have heard - its slightly brighter than our old expensive Plasma). Its definitely an upgrade compared to what we had and it's been running great so far. Very pleased. Only cons I have noticed, its still nice in HDR formats, but its not a Mini LED, QLED, OLED, and it doesn't have the peak brightness, anti-glare screen, local dimming for blacks as the more expensive TVs have for premium movie watching for it to be "stunning" or the 120/144Hz refresh rate 2.1 ports for premium gaming if you are into that. It does have the 2.0 ports for normal gaming though. If the above is important, you'll need to go up a tier and pay more. The Hisense 65U7N or comparable TCL have these features and are nice for a lowest tier price (~$700) I have read about. I have debated about going up a tier, as we do watch HDR/Dolby movies occassionally, but the 65A7N is really nice, supports HDR/Dolby, and very good for most all viewing, so why pay more? The benefits of the higher tier TVs are real but fairly small and just not worth the significant higher price to me. Still a tough decision ; ) But very happy with this TV none the less.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV didn’t even last a week. Purchased online. Set up on Saturday and by Friday the pixels crashed out. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 65A7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp, Vibrant, and Easy to Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this TV! The picture is sharp, colors are vivid, and motion is super smooth, especially for sports and gaming. The setup was quick and user-friendly, and the smart features run fast without lag. Sound quality is solid too, which makes it great even without extra speakers. Definitely an excellent value for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture BUT...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV over a month ago. Cannot get my soundbar and the TV Lip Sync to match up. Finally had to disconnect the sound bar to get any reasonable sync. Even with that and following all the instructions the lip sync is still off. Have done a factory reset twice, no change. As far as support help, it's a joke. Sent 2 tickets for help and no response. Tried the online chat and got cut off. It's a shame I now have a new TV and can't use my soundbar. I am grateful that the TV does have half way decent speakers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV! The picture is great and the sound is so good I don’t even need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Tv Hisense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV. Good resolution and brightness. lightweight

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense - 65 ' Class A7 Series TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Packaged Excellent. Easy to Set Up. Excellent Picture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received tv damaged and would not exchange

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the tv from 9997 e Washington street Indianapolis IN. Once it was set up the tv was damaged. Took it back to the store and they told me they would not exchange the tv. It was within a 5 hour time frame. All happened in the same day. Do not go to this specific store. I’m not sure if this is how it is at every store but this specific one is bad business.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Ryan, Thank you for choosing the Hisense 65A7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in the return or refund process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 1 out of 5 stars

    Needs repair barely after 3 months

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on September 21st 2024 and horizontal lines appeared December 26th. Have to have Hisense send a repairman out already lol

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JimmyG, Thank you for choosing the Hisense 65A7N and for sharing your feedback. We are so sorry to hear that your unit has horizontal lines. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense