Customer Ratings & Reviews
- Model:
- 65H6570F
- SKU:
- 6378019
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the 65" Class H6500F Series LED 4K UHD Smart Android TV's picture quality and price very highly. Many customers are pleased with the easy setup process and the Android TV's capabilities. However, some customers have experienced issues with the TV freezing, screen malfunctions, remote control, slow performance, and reliability.
This summary was generated by AI based on customer reviews.
I found a gap on bottom of bazel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a gap problem but best buy 15 day return period is too short for detecting this problem
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We are looking forward to hear from you.
Thanks Again, Harley with the Hisense Support Team
65” Hisen tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price !! It’s very thin and light !
I would recommend this to a friendPiece of crap
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this one on Black Friday and I have a white snowy screen today. Tried to unplug the tv did every thing but nothing except white screen. Please don’t buy this. I had Samsung for 9’years and never had any problem. This is not only cheap by price but also cheap quality too.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that you are experiencing issues with television pictures being a white snowy image. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pic great audio no issues like android remote is good
I would recommend this to a friendScreen failure 2 month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large black line through screen 2 weeks after exchange period ended. Owned TV 2 months
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that your television screen has a large black line. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Based on the details explained, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected].
Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Not to happy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have NEVER EVER HAD A TV SO SLOW!!!!! OMGOSH I have to constantly unplug and wait then plug it back in if I go two days without using it!!!! Watching Netflix and all of a sudden it decided to update something Has a good picture most of this time.
No, I would not recommend this to a friend Great size and quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I’ve owned in a while. Definitely money well spent!
I would recommend this to a friendBroke in less than 3 weeks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on Black Friday and broke in less than 3 weeks! TV now just has a grey screen with some lines going down it. Never had a TV die in less than a month. Appears others are having the same issue.Hopefully, Hisense will be replacing with a better model.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for your interest in the Hisense 65H6570F. We're sorry tat your television broke in less than a month and displaying a grey screen with vertical lines. Based on the issues explained, please reach out to our customer support team, by giving us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture quality
Cheap crap
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well screen went white and then black. Can hear but no picture. Had lots of issues before but chose to ignore because it was such a good picture. Cheap. Initially great! Buyer beware!!
No, I would not recommend this to a friend Lasted all of 3 months!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in the Black Friday sales, delivered early December. White line down the center of the screen on March 10, followed closely by a wider line and then the picture went entirely. Having difficulty working with Hisense on the warranty issues, they are not offering a replacement TV or replacement cost. Emailed requested photo of scratched of serial # on March 13, told 11 days later that it was not "scratched off" enough! Frustrating, a total waste of my time and effort.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6570F. Thank you for purchasing a Hisense product and for taking the time to provide us with feedback. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver.
Not to worry you will definitely get assistance with warranty once all the required documents are submitted.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Not so great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv on black Friday. great price. when I got home, set it up, it ran an update, powered off then on, and then it had a black line running down the tv screen!! I was soo disappointed!!. I returned it to best buy the next day and they were all sold out. Not a very good experience for me. So I wouldn't purchase it again!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .We are sorry to hear that you had an issue with your TV, in the future if you have any issues give us a call at 1-888-935-8880.
TV Panel went gray in less than 2 Months!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is OK for the price, but it seems Hisense quality is really bad, my TV panel went Gray with vertical lines less than two months of the purchase! This is not an isolated event, read the reviews, there are many who went had the same issue shortly after purchasing it. Now I have to go through the hassle of sending it back and hope for it to be fixed. No more Hisense for me.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Paula, Thank you for your interest in the 65H6570F. We are sorry to hear that you are having issues with the television having lines in the screen. We're so sorry to hear that you are returning the television. We do hope you decide to choose Hisense again in the future. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Garbage TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst TV ever made brand new out of the box it wouldn’t connect to the WiFi and then when I finally get to connect I can’t even get threw a 30 minute tv program, not to mention this is the second TV I had to return the first one for the exact same reason.
No, I would not recommend this to a friendDo NOT buy!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give this 0 stars. Bought this TV at the very beginning of December and by March we had a thick white line going down our screen. We never dropped it, never moved it, never had it serviced, NOTHING. Went to turn it on one morning and it was there and nothing is helping it to go away.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Britnee, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We're so sorry that your television has a big white line. . We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
was great while it lasted
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for less than 3 months and the screen no longer works. It started as a grey vertical line and now the screen is just grey lines. not even worth the black friday price.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for purchasing a Hisense product and for taking the time to provide us with feedback.
We’re so sorry that you're experiencing a problem. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We are sorry to hear that you are experiencing a issue with the screen of your unit. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
TOTALLY DISAPPOINTED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My brother and I bought this tv for our mother for Christmas on Dec 10 2019 and on Jan 28 2020 the screen is black and jumping. I think this is quite ridiculous. I will think twice before I buy another Hisense TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Thank you for purchasing a Hisense product and for taking the time to provide us with feedback.
With this particular issue there are a few of variables we would like to understand before offering a solution.
At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Wouldn't buy again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owned this TV since the 29th of November 2019 and by 21st of March 2020 the LCD screen is already failing and showing vertical line as you can see on the left side of the screen.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mark, Thank you for your interest in the 65H6570F. We are sorry to hear that you are having issues with lines in the screen of your television.
Not to worry we will be more than happy to assist with finding a resolution for this issue.
At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Disappointed after 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 months it broke. I rarely watch tv and when I do, it’s broken. Never will I buy this brand again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We're sorry that your television is broken, We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you!
Thanks Again, Harley with the Hisense Support Team
Screen mulfunctioning in 4 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 2019 black Friday. Screen Mulfunctoning on March 25.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Harry, Thank you for your interest in the Hisense 65H6570F and for taking the time to provide us with a feedback. We’re so sorry that your television screen is malfunctioning. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Pros mentioned:Picture qualityCons mentioned:Reliability, Remote control
JUST ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a great deal on Black Friday and spent less than $400 on this 65” LED smart tv which was an amazing deal because that price included 2 years of Geek Squad protection, haul away of my old 70” projection tv, and fast delivery. I love that it doesn’t really have a trim around it like most TV’s. It has a great clear picture and I love the APPs it came installed with because there must be thousands of free movies and shows that are or were popular and I don’t have to pay to be able to watch them. I also love that it has chrome cast and that I can control it with my Google Home mini. The remote is awesome because you can talk into it to watch what you want or even ask it questions because the tv has Google Assistant built in. The only negative thing is my son dropped the remote on our tile floor so many times we can no longer use the google assistant. I also love that the remote has buttons that automatically take you to YouTube, Vudu, etc. it also has great sound and the volume goes higher than any other tv I ever had. Like I think it goes up to 100 but I never have to raise it higher than 10 and even at that level it’s really loud. The other negative is that sometimes it freezes and I have to u plug it and plug it back in to get it back working. But you get what you pay for, but for what I spent it really is a great tv and I’m more than glad I purchased it!
I would recommend this to a friend