Customer Ratings & Reviews
- Model:
- 65H6510G
- SKU:
- 6430857
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 65" Class H6510G Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some customers have experienced issues with freezing, slow performance, and a short lifespan.
This summary was generated by AI based on customer reviews.
Upgrading completed!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend for anyone wanting to upgrade their entertainment room. Nice size remote as well.
I would recommend this to a friendTelevision
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item changed my life! I can stream any and everything now! This was definitely worth the money. And the price was fantastic!!!
I would recommend this to a friendI ❤️ Love my tv from bestbuy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love ❤️ my TV from be Hisense - 65" Class H6510G Series LED 4K UHD Smart Android TV
I would recommend this to a friendCash in the trash!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 65” for our loft a year and 3 months ago. Its now broken! It wont turn on! This tv is rarly used. It was Never left on! Being that is was so cheap I was sure to always turn it off when done. Its really cash in the trash! Dont buy. It will likely dissappoint you even when you make sure to treat it with extra care! The chroamcast also never worked either! I shoukd have bought a Sony I bought ine of those 12 yeas ago and its still ticking even after being moved all over the country(mlt life)
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tiff! Thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. Thanks again, Harley with the Hisense Support Team.
New tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this tv by the super bowl and it felt like we were at the game with the screen being so clear
I would recommend this to a friendHisense TV great deal!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV it was delivered with care!!! Best buy is always a great place to order electronics!!!
I would recommend this to a friend- Cons mentioned:Performance
Stick with Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had problems with this tv since I bought it. It lags, doesnt respond to remote & shuts off! I wish O can give it back! Never again will I buy this product name. I have to keep getting it service & problem is still not fixed.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Yolo! Thanks for choosing Hisense! We are sorry to hear about your experiences and would like to make it a good one. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on Bestbuy.com. Thanks again, Harley with the Hisense Support Team.
Good buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv fits and looks perfect in my bedroom now i can Lay back and watch tv
I would recommend this to a friend- Cons mentioned:Operating system
Stay away!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money! Stay away! The tv’s operating system is so slow that oftentimes it crashes or does not upload. Don’t waste you money stay far, far, far away
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Lilly, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your unit is slow and crashes at times! Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team.
Prefect buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. Im so happy with it. It fits my family needs.
I would recommend this to a friendNew tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. I would definitely recommend this product
I would recommend this to a friendDead after 1 year! =(
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year and 5 months, the TV stopped working. I called the tech support for Hisense and since it only comes with a 1-year warranty, they can not do anything about it. The logo starts up but it will not load. I get a blinking red light for 60 seconds then it restarts. But never passes the Hisense logo. My research tells me it is the power board which I will attempt to change on my own.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jaime, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Not happy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.paid over $400 just for it to be super slow and turn on by itself. Super annoying since I barely use it. On my second time factory resetting and that’s not even helping.
No, I would not recommend this to a friendAverage TV - you get what you pay for
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixel within a year. Instances of light leak can be seen as well. Interface can be sluggish and sometimes requires TV to be unplugged and plugged back on
No, I would not recommend this to a friendTo good to be true
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leason learned never buy again a budget tv. When i got the tv i saw how bad the build quality is, when i put it on the wall i new i cant take it down because it wil break. I got a sound bar and my screen broke because i tried to connect the hdmi. I have other brands. And never had this issues. I knew the specs are to good to be true but i knew is a budget tv so i was ok with that My 10 year old tv is back on the wall
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6510G. We're sorry to hear that you are not pleased with the build quality and that the screen of your television broke. The screen of the television will not crack when connecting devices to the television under regular conditions. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Dead pixels
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixel showed up with two weeks of usage. About half way down the screen. Will be returning it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you've encountered dead pixel. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Bad internet connection
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internet won’t stay connected and replacement modem 3 times still having issues
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Healy, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not connecting to the internet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Bad TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a horrible TV! The remote has never worked, we had to buy one on Amazon and the cheap remote worked way better that the factory remote. This TV does not operate on Google nest or Alexa. This TV has went black on me and won’t work less than 2 years later. This TV has also created a dark frame around the screen when it was working.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Lesley, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Open and damaged box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered a brank new TV, NOT an open box a brand NEW TV and when it got delivered to my house yesterday 03/10/2021 its was opened and damaged box,, I don't know why they would even deliver it like that knowing that I ordered and new TV not a open box.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jonathan, Thank you for purchasing a Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry to hear that your TV arrived damaged! Please contact BestBuy to file a shipping claim. I'm confident that our partner at BestBuy will take care of you. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
FLICKERING LINES ON DISPLAY
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as the return window closed (almost to the day) UGLY LINES and other defects started showing up on the display. I believe buying this TV was a BIG MISTAKE and I will not be making the same mistake twise
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry that your television has flickering lines. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team