Customer Ratings & Reviews
- Model:
- 65H6510G
- SKU:
- 6430857
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 65" Class H6510G Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some customers have experienced issues with freezing, slow performance, and a short lifespan.
This summary was generated by AI based on customer reviews.
Best budget TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is a great deal for the price and size. The android TV operating system is very intuitive (hope to improve with the big android tv update coming) and everything runs extremely fast.
I would recommend this to a friendGreat Price questionable quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for size and functionality but when my husband opened the box for Christmas the screen was cracked. When we took it back there was another customer returning the same TV. We chose to purchase another item instead.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We’re so sorry that you've received your television damaged. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please be advised that we do not sell damaged products and only support units with manufacture defects or malfunctions. Having said, we must inform you that we do not support physical damages, which is not covered under our manufacturer's warranty, as such, we are unable to repair any parts of this unit. If your unit was received damaged from the store of purchase this is not a manufacture issue and you should contact the store of purchase for assistance. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
Lisa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad really wanted a Hisense brand TV. He had one a few months ago that a grandson threw a ball into and broke. I was lucky to find a good deal on this TV, and my dad was super excited to get it.
I would recommend this to a friendGreat little (big) tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though not top of the line, the 4k visuals on video games and movies are perfect for me. Noticeable difference from my previous television. Would highly recommend, especially at the bargain price.
I would recommend this to a friendWorst tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was acting up within the first 6 months i called hisense and they had me do a reset its been flipping screens in the middle of shows
No, I would not recommend this to a friend- Cons mentioned:Performance
Pay More For A Better TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was working just fine for about a week then would randomly shut off and restart or just sit on the loading screen indefinitely. Took it in today to exchange for a Samsung
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV shuts off randomly and restarts on it's own, which resulted in you returning the unit for an exchange. . We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you decide the purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Buy anything but this TV!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv back in Oct 2020, solely because of the price. I guess you get what you pay for. It constantly freezes up, as other customers have noted as well. Most times won't turn on after being off all day. I am constantly having to unplug the thing. The apps I have installed I cannot open, whereas it is no problem with my fire tv. I tried doing what the previous Hisense support team said and update it. It tells me I have the latest update so no what?
No, I would not recommend this to a friend Great for this price
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for $250, I can clearly say it is great for the price, I don’t have other 4K tvs so I cannot comment on how this fares in comparison to other tvs
I would recommend this to a friend65” TV
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome tv for the price I paid, there is a Little light that bleeds around the edges when the screen is black, but you can’t see it when a picture is displayed.
I would recommend this to a friendFantastic TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and the black Friday price was excellent. My first Android tv and I highly recommend it. I dont see myself buying any future tvs that are not Android tv. Thank you Best Buy.
I would recommend this to a friendBest tv Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv! My son wanted a new tv instead of a 55in I got him the 65in. He love it so much. Was standing outside of the store at 6:20am to get the tv. Glad I did first one in line.
I would recommend this to a friend- Cons mentioned:App performance
Garbage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is terrible. About 60 days after purchase, it started crashing and hasn't stopped. Apps consistently crash but don't on other devices. TV freezes and has to be unplugged in order for it to work again. I know its the brand. We have had Samsung and LG tvs in the past that lasted for many years. If the manufacturers didn't stop releasing updates on them, we'd still have em.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry to hear that you're TV is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
4k Flat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but I was expecting a little better sometimes reviews are misleading this is one of those times. So I will keep it it work's for me but I could be happier it's no better than my 10 year old tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your not please with our television. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Good for 250
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the 250, 500 not so much. Wifi issues, have to sometimes reconnect but I got the 5 year protection so if it doesn't go away in the update, I'll make a claim
I would recommend this to a friendExcellent value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! I bought this for my mother and she loves it. After I set it up, I played some Xbox on it and surprisingly it is a great gaming tv. What a great purchase!
I would recommend this to a friendNot bad but not great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a stellar TV. this television has long loading times to turn on and loading its apps. The TV looks great on the wall in my son's room. I bought this because it was cheap 4k smart TV.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry that your television is moving slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
You get what you pay for
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have add this product for a few months. It keeps freezing. I give it a 2 because it's pretty inexpensive but you get what you pay for.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV kept freezing, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Hisense 65"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Good options and layout. Volume is much better than my old Westinghouse. Would purchase again. Didn't expect a $1000 unit for 200 bucks so very satisfied.
I would recommend this to a friendRecommendations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are building a house and we have spaces that we would like to have TVs but not expensive TVs so these were only $249 during Black Friday and we bought four of them
I would recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok.. the remote has a delay when selecting options and some times you have to push the buttons pretty hard and you have to point it directly at the television to get a response.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Deb, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your television remote delays when selecting options. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team