Customer Ratings & Reviews
- Model:
- 65H6510G
- SKU:
- 6430857
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 65" Class H6510G Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some customers have experienced issues with freezing, slow performance, and a short lifespan.
This summary was generated by AI based on customer reviews.
65 inch screen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it i bought one for my two daughters They live if We had a good experience with a delivery and we had a good experience with the product we appreciate it
I would recommend this to a friendIt’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good budget tv. I have higher quality TVs and this one wasn’t anywhere near close to those. I got it because it was on sale. But after a couple days I ended up returning it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you ended up returning the TV due to not being please with the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Black Friday Nightmare
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Just horrible. Worked so-so for about 18 months. TV was constantly freezing and had to be unplugged and plugged back in to get it to do anything. Then one day it just froze and never came back on. I will not be buying another Hisense television ever again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi LescoBrandon, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with this feedback. We are so sorry to hear that your TV is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Great TV for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a massive tv, great quality for the price (black friday deal 249.99). Only flaw as most TVs is the audio quality. The Android feature is pretty awesome!!
I would recommend this to a friendWorth every penny!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV during black Friday special and I am so glad I did! Great 4K TV for $250.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy & excited about my new 75inch Hisense android television i really like its Bluetooth capabilities and I will recommend this TV to my friends.
I would recommend this to a friendBlack Saturday Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Logged in on the APP, once again the APP at 1:18 am refreshed it and got this deal less than 400 sold in 1k stores, Sorry for those who weren't fast enough.
I would recommend this to a friendGreat for those with no cable.. save yourself some
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far, especially for someone with no cable, I cannot believe how much access I have to so many shows on this TV, for free.. Too good to be true…
I would recommend this to a friendNew Hisense TV is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New TV is "Da Bomb" Our new Hisense 65 inch TV with its new third generation internet features is way smarter and better than our old Hisense TV.
I would recommend this to a friendJust average
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average tv all around. Audio leaves alot to be desired so buy soundbar. Tv flickers and loses signal whether wireless or lan connected.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello BenM, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the sound quality and that your TV flickers. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Great TV for the Price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Image has great quality and the Android operative system is user-friendly. Easy to setup. Recommend this TV.
I would recommend this to a friend- Cons mentioned:Performance
Avoid Hisense at all costs!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible! In less than 2 years my TV stopped working. It wouldn’t turn on. Obviously I have experienced the same problem as other reviewers who had even shorter span of working TV. It’s funny to see how Hisense co refers to “certified technician” as it won’t bear any responsibility for defective product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Great tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was a wonderful upgrade, first one was damaged during shipping, but best buy took care of me the very next day, great customer service
I would recommend this to a friend- Cons mentioned:Performance
Frequent restarts.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed it that the tv would sometimes freeze and I would have to restart it often. If I pressed rewind while watching something on Netflix, when I would go back to press play it would not load to 100%. I'm super disappointed in technology. The tv would also restart while watching a show/movie.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 58R6E3 and for taking the time to provide us with feedback. We're so sorry to hear that your TV is freezing up and often restart on it's own, This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Roku better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care for it. It's slow loading, always updating, and I probably would send it back if my kids wouldn't have torn up the box. I would prefer my roku tv back
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're truly sorry that you've encountered this issue with your unit, we're so sorry that the unit is moving slow and is always updating, this is no more acceptable to us than it is to you. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Slow response to remote upon startup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is OK for the money. My biggest issue is the slow response time when first turning on the TV. My TV takes about 10 mins (no joke) to start responding properly to the remote. Prior to this you could expect huge lags between pressing buttons on remote and getting a response from TV. This is very frustrating!!!! Image quality not the greatest but better than most other budget TVs out there. I wonder if my TV has malfunction or if the processor is just that slow to start up?
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Ryan, Thank you for your interest in the 65H6510G. We sincerely apologize for the issue you are having with your television lagging and responding to the remote this is not a typical issue with our televisions. We can only imagine the frustration this has caused. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Great Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great quality and easy to connect to WiFi, numerous apps, antenna tv and streaming services. Very pleased with this up-to-date tv.
I would recommend this to a friendHisense - 65 class H6510G
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldnt pass up on a 65 in hdtv for 275 on sale I couldnt pass it up. Its no oled tv but for the cost it is hard to pass up.
I would recommend this to a friend- Cons mentioned:Performance
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV pauses a lot and when you first turn it on it goes to a black screen and it takes a while to get loaded
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're truly sorry that you're television kept pausing and also go to a black screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Spare parts are not available
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV does what it’s supposed to do. However there are no spare parts available, so when something broke we had to scrap it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello INegotiate, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are sorry to hear that a part on your unit broke. To order additional or replacement parts, please contact our Parts and Accessories team, Encompass, at 1 (866) 779-5154 or go to https://hisense.encompass.com/. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.