Customer Ratings & Reviews
- Model:
- 65H6510G
- SKU:
- 6430857
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 65" Class H6510G Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some customers have experienced issues with freezing, slow performance, and a short lifespan.
This summary was generated by AI based on customer reviews.
Poor Man Pays Twice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a master bedroom Tv. Difficulty staying connect to wifi. Reset to original factory settings then updated firmware and it worked... Within the next week my screen went out. All these issues less than a month after buying. Currently in the process of working with Hisense to resolve the issue. Knock on wood but my 2 year old LG tv is still looking good in the living room. Hopefully, Hisense will back their 1 year warranty for defects due to manufacturing. As of right now I Highly Would Not recommend at this point.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Johnathan, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that originally the TV would not stay connected to the internet the now the screen went out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
DONT BOTHER BUYING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash TV, don’t even bother spending your money on this!! I’m a big tech person and trust me I know what I’m talking about. The quality is fine on 4K UHD HDR stuff but rest is garbage. The brightness setting washes out the screen since it’s edge lit. Just don’t even bother buying it, spend more money on a decent tv or get a good brand!!! Only good thing was the apps and stuff but the actual picture quality is bad. $249 for a 65” 4K TV is a good deal if you don’t care about actual picture quality but you won’t really enjoy it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're truly sorry that you're not please with our product, such as the picture being faded. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Bad TV
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv always lags and glitches out. I’ll never buy another android tv again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello DreKilroy, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your unit lags and glitches. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Hinese
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stop working 2 months later and having hard time trying to contact to get fixed.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your television stopped working. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don't buy, get something better
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and has all the apps you need. I hate that the tv lags/freezes/restarts on its own/crashes. Would not recommend or buy again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello M0704, thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with feedback. We’re sorry to hear that your TV lags and freezes. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Buyers beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent almost 600$ for a tv that decided it wanted to glitch and have problems from day one it will randomly turn it’s self off and back on if you want to watch a show good luck it’ll glitch your show and the audio will continue to play!!! I have bought worse TVs for much cheaper that still work flawlessly to this day. Now I’m stuck with a crappy tv that is more of a pain in the butt to deal with and twice the price. Buyers beware this tv is not worth the money
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kaden, Thank you for your interest in the Hisense 65H6510G, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
Frustratingly Slow and laggy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely slow, and laggy, I have to fight the Tv every time I wanna watch a show on Netflix or any app.
No, I would not recommend this to a friend slow/laggy/sluggish
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is garbage, takes forever to turn on and load things to be functional, also very laggy/sluggish.
No, I would not recommend this to a friendWent right back to store.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never heard of brand, but price was right. After getting it gone & going thru the fun process (sarcasm) of mounting to wall, powered on tv to see a big multi colored blotch on the screen. Obviously a screen issue. Took it down & went right back to the store & paid an extra 100 bucks for a similar LG brand. Not saying they will all have this issue, but this incident, had me hesitant to opt for this brand going forward.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Greg, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it, which resulted in you returning the unit. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Not built to last long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died within a year. Performance was slow but for the money it was ok. Should have lasted longer
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello iLLuSi0N, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Dont, just dont
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible tv. It hangs up constantly and if you have more than a few apps installed its so slow you could make your own tv show or movie in the time it takes to do anything. Then you have the add problem. Most of the apps have advertisements and 90% of the time they totally hang the tv up, I usually have to unplug the thing. Would not recommend.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry to hear that your not pleased with your TV. We do appreciate the feedback and review has this helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Stoped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stoped working after a year and a half. Highly dont recommend this brand tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Chris, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Worst product ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV ever. The TV freezing, The TV won’t connect , you have to turn it off, power off , plug it out before anything can be displayed . I have contact the manufacturer twice, They help to reset this TV . It has not even been two months since my purchased on January 29 . this TV is ridiculous the Best Buy geek squad is ridiculous . I purchase of protection plan and they’re telling me that there’s nothing that they can do about this horrible tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your television kept freezing and won't connect to the internet, even after the reset the issues remains the same. This is no more acceptable to us than it is to you. We completely understand your concern and frustration and we are sorry to hear of this issue. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Be ready for a headache
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it's working, it is worth it. The problem is it does not work most of the time. I keep getting the same update error over and over.
No, I would not recommend this to a friendGhost tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a mind of its own it changes the channel to the apps without you even touching the remote it might be cheap but it do have its problems
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry that your television kept changing channels to apps without the use of the remote. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please perform a factory reset by going to Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense is horrible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV didn't work properly from the day it was plugged in. I've been working with Hisense ever since to this day and my TV still does not work. They informed me today after my 6th phone call and told me they won't refund me for the purchase because I told them I was buying a better brand. Hisense is HORRIBLE!! I don't know why I bought this brand after the 1st one I had 8 years ago just stopped working after 6 months. NEVER AGAIN!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Ehh
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ugh.. I’m not sure if it’s me or not, but the tv turns off by itself, sometimes it takes a while to turn back on, and it moves slow..
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Linda, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV powers off on its own. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
You get what you pay for.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv freezes quite a bit. Should’ve just gone with a brand I’m used to. The price on this one won me over and now I see why it was so cheap
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so so that the TV kept freezing up. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Remote control
Do NOT buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture settings randomly change And the remote doesn’t work. Worst tv I’ve ever purchased.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Monskiii, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that the picture settings randomly change and the remote does not work. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don't Buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many issues with this TV. It turns off on its own, the remote doesn't respond most of the time, it freezes, the antenna and comp connections don't work. I've had a Hisense TV before and it was good and never had any issues, this has been a completely different experience. I got what I paid for with this one.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry to hear that your TV powers on and off on it's own, remote is selective with the response and freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team