Customer Ratings & Reviews
- Model:
- 65H6510G
- SKU:
- 6430857
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 65" Class H6510G Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some customers have experienced issues with freezing, slow performance, and a short lifespan.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Remote control
very Slow
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very slow processing and remote stopped working within 2 months of purchase
No, I would not recommend this to a friend - Cons mentioned:Remote control
My experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a tv and it didn’t have a remote or the screws to attach the legs to the tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you did not receive the remote and stand screws. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
TV fails to turn on
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv worked fine until one day it didn't. After 4 or 5 months, it decided to not turn on regardless of all the troubleshooting we did. Once you unplug and plug it in, the standby light will flicker once and won't stay on consistently when it's off. From what I read, other people have the same issue with this exact model. I personally wouldn't purchase this model again.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I’m pleased with the television I purchased however after I picked it up from curbside pickup I got all the way back to my house wich is 160 miles away and noticed I was given an open box item , meaning it had already been purchased by someone else before I bought it.not a big deal or anything I buy there open box items all the time it saves a couple bucks bit I paid full price for television
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We’re so sorry that you received a open box unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Would not recommend
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great it turns off randomly and we have to unplug it to get it to turn back on. It happens alot.
No, I would not recommend this to a friendTerrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt even deserve 1 star. It has EXTREME lag just trying to switch between apps, browse through things and even just using the volume button. It will freeze sometimes and you have to unplug the TV from the wall because thats the only other way to turn it off. The TV also decides to turn itself off sometimes. Ive had it turn off while in the middle of playing a PS4 game, not cool.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mariah, Thank you for your interest in the Hisense 55H6510G and for taking the time to provide us with a feedback. We’re so sorry that you’re experiencing these issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
Buggvm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Super slow tv. Doesn’t worth $250 . Piece of junk. I am planning to return it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Deniz, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV is moving slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Great for Price but not a Great Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for 3 months now and it’s already freezing sometimes. I have to unplug it to turn it off sometimes.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Trey, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television freezes up so much! Constantly having to unplug
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your TV is freezing. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Extremely Glitchy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is annoyingly slow and glitchy. Takes ages to turn on, mutes and unmutes itself on its own, apps do not work and it keeps throwing a "memory full, delete some apps" error even though there are barely any apps left on it. Do yourself a favor and stay AWAY from this piece of trash.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Horrible tv- do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is sub par even at the price point sold. The picture bleeds throughout the whole screen. The smart tv system is glitchy at best. It freezes all the time and I have to unplug and plug the tv in constantly. I am never buying another Hisense television of any of their products.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry to hear that your TV picture bleeds, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
DO NOT PURCHASE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst purchase I have made. TV stopped working after 1 yr 2 months. Both Best Buy and Hisense washed their hands off this issue stating out of warranty. I can't believe a $500 TV would go bust within a couple of years with minimal usage. Not buying at Best Buy or any Hisense products in the future.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65HE510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Save your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this TV on crazy sale for black friday 2 weeks ago... it’s already failing. The color pixels are fading in certain areas, the whole TV glitches out and randomly turns itself off, the remote response time is horrible sooo delayed. You press the volume up or down button and it takes 5-10 seconds for it to register. SO annoying. You absolutely get what you pay for.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6510G. We're sorry to hear that you are having issues with the screen, the response time and the television randomly powering off. We sincerely apologize for the frustration this has caused. We will be more than happy to have these issues resolved. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
- Cons mentioned:Performance
BigTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item for $249.00, however it freezes up & lags a lot.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6510G. We sincerely apologize for the issue you are having with your television lagging and freezing. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
WORST TV I HAVE OWNED
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TV. This is the worst tv I have ever owned. Sometimes it won't turn on, sometimes you get just sound with no picture. Sometimes it freezes completely. Sometimes it shuts off on its own. I guarantee at least one of these things will happen on a daily basis.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your unit. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Do Not Purchase This Brand
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv abruptly quit working after only 18 months of use. The company provided poor customer service regarding the problem and we were unable to have it repaired. I do not recommend purchasing this brand, as an expensive item like this should last much longer than 18 months.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Performance
Hisense H6510G
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.less than a yr later tv keeps shutting off on its own.
No, I would not recommend this to a friend Save your money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV ever. Started freezing after a month of use. A month ago it staryed randomly turning off and on again. I contacted Hisense and recieved instructions to update the TV and followed them exactly and now it won't turn on at all. Save yourself the money and invest in a better TV rather than one that breaks down after 5 months.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Speed
better luck next time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow and lags a lot, has a lot of bugs too be worked through!!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television is moving slow and lags a lot. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Performance
Don't Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezes and cut off by itself all the time. Would not buy again
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We’re so sorry you're television freezes and cut off randomly on it's own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team