Customer Ratings & Reviews
- Model:
- 65H6510G
- SKU:
- 6430857
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 65" Class H6510G Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some customers have experienced issues with freezing, slow performance, and a short lifespan.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Performance
nooooo good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.started freezing 2 weeks after i got it dont buy dont buy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We’re so sorry you're television is moving slow and freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Completely bogus
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has serious problems. I already had it replaced by best buy. For no reason, it keeps licking up and has to be unplugged and replugged to reboot. This happens at least once a week. I've never had a TV need to be rebooted frequently if at all. I don't recommend unless you enjoy troubleshooting and waiting for customer service.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with you're television such as it is licking which resulted in you unplugging the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyday it has to update and daily it says delete something there’s not enough storage.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 65H6510G and for taking the time to provide us with feedback. We're so sorry that your having storage issues. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Frustrating to the point of unusable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to cycle power every day or the TV just will not start playing video from any of the streaming apps and when it does work the video regularly freezes for long periods of time. Also the UI is so slow. Every remote click takes 5 seconds for the TV to react.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi BigGuy, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Review for Hisense tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good tv when I first had it set up but as time went on it tries to update all the time and can’t watch anything without it trying to update. I give it 0 stars. What a annoying tv and I let Best Buy know and they did nothing about it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Hahaha
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv when I can get the apps to work, have to unplug and plug back in to get it work
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV apps does not work and in order for it to work temporarily you have to unplug and re- plug the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have several devices which connect to the internet in my home. This is the only device that has problems staying connected. Their warranty is a joke. Service department says connection problems are due to internet provider.Only way to force TV to connect without a problem is to use a ROKU stick. DO NOT BUY.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your television is not staying connected to the internet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just okay. A lot of problems with tv. I would not recommend this tv.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Kay, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you've encountered a few issues with your TV. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Awful, do not buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend this to anyone. Have only had it for 3 days and like everyone has mentioned, its slow, unresponsive; certain apps on the home screen dont save, and the most recent it froze mid climax of a movie, and then wouldnt turn off until I unplugged it. 100% will be returning this thing tomorrow.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television is moving slow and unresponsive. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Wish I could return it!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this tv so much! It freezes, it glitches, it even buffers when its connected to the ethernet cable... wish I would've just bought another Samsung, zero problems and no buffering when its connected to the wifi!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Fredo, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your unit freezes and glitches. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
It was fine till it wasn't.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was fine for about a month then the issues started. Tv constantly freezes or reboots. Tried factory reset , uninstalling apps and issues still persists . I would rather just buy a "dumb" tv and hook up a chromecast with google tv get the same experience with less headache.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Clinton, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your TV constantly freezes. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super disappointed in this TV. Bought one for myself and my mother in law. I bumped into the TV quite gently and it caused a crack on the inner screen so we didn't even get to use it. I was redoing our second living room to have a space for myself and now I have to go buy ANOTHER TV.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Michelle, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your television received an accidental crack screen. Regrettably, crack screen is not covered under the manufacture's warranty. I'm confident that our partner at BestBuy will take care of you. If you need technical support, feel free to give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Nice but buggy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen won't stop auto adjusting so it makes a fisheye effect
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that the TV screen constantly auto adjust on it's own. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Trouble (Run around)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having picture clarity problems which kept changing. I\ reached out to their customer service phone number and kept getting the comment that someone would call me back in 24 to 48 hours... and that did not happen! I finally gave up and returned the TV back to Best Buy for a refund.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the 65H6510G. We're sorry to hear that you were having an issue with your television. We sincerely apologize for the inconvenience caused and the delay in getting back to you. We are currently having a few delays because of the holiday period. We're saddended to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is very slow and sometimes completely unresponsive.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you've experience this issue with your TV. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was one of those people who tried to save a extra buck by buying a off brand tv & so far I’ve only had this tv one month & I barely even watch tv , but it is now constantly freezing, I Have to unplug the tv & restart it to get it back on . Yeah, Pretty embarrassing .
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television constantly freezes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality goes in and out from time to time.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that the TV's picture quality kept going in and out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Horrible item
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV completely quit. It was a gift for my in laws. It’s awful that you spend a decent amount of money for an item and it quits after such a short amount of time.
No, I would not recommend this to a friendDoes not work efficiently
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks good, however it doesn’t work effectively as it flicker/the pixel goes in and out. In addition, when you use the apps installed on the tv it works better, but without that it is terrible I’m thinking of returning or exchanging mine.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV flickers and the pixel goes in and out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Lag and slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks nice at first. But started to have issues when I turn on the tv. Literally takes 7-10 seconds for the screen to display. Will contact manufacturer for trouble shoot or replacement. I guess that’s why it was on sale for Black Friday.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jay, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV lags and is moving slow. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team