Customer Ratings & Reviews
- Model:
- 65H6510G
- SKU:
- 6430857
Rating by feature
- Picture Quality
Rating 4.0 out of 5 stars
- Sound Quality
Rating 3.8 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 65" Class H6510G Series LED 4K UHD Smart Android TV for its excellent picture quality, affordable price, and easy setup. However, some customers have experienced issues with freezing, slow performance, and a short lifespan.
This summary was generated by AI based on customer reviews.
Defective TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is awful, I've had it for less than a month and it keeps freezing and the audio fluctuates significantly and the volume changes on its own. The biggest disappointment ever. Audio issue is most evident on HBO and with movies.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jenn, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV kept freezing and the audio fluctuates consistently. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
will not hold up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away. Tv failed after only 14 months of use. This is not even a primary tv so it is not used daily. Screen just went white. Can not even get into the controls so trouble shoot.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Orange, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with a feedback. We are sorry to hear that your TV stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Didn't even last 5 MONTHS!!!!!!!!!!!!!!!!!!!!!!!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received TV on October 31 2020. Dead on March 19 2021. Didn't even last 5 MONTHS. TV just shut off and the red light blinks. Does not respond to any inputs.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your television stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Not for ps5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is not made for the Ps5 in order for it to work you have to be able to switch the hdmi format from standard to 4k and its greyed out and won't let you... I look everywhere even on the Hisense web site
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV would not operate with the PS5.
We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Hisense TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV stopped working. When you try to turn it on it flashes and then goes back off. I've tried everything to fix it unplugged it plug it back in etc
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Bad purchase
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing but problems from 2 weeks from purchasing Best Buy only does returns on 2 weeks after purchase, the TV freezes up won`t come on won`t turn off losers the internet connection all the time
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Charlie, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Hate it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a zero I would. It stopped allowing paramount plus and Disney plus to connect and stream I’ve tried everything it stopped literally as our return date ended now I’m out $430
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're experiencing these issues with your TV, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Don’t bothered.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For gaming is a horrible tv.. I should of listen to the Best Buy guy assistant.... He told me it was a junk tv for gaming. $250 was a great deal but it’s a low end tv... not even close to a 4K.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hector, Thank you for your interest in the 65H6510G. We're sorry to hear that you are not pleased with the gaming performance of this television and the resolution. This television is indeed a 4K UHD television. Not to worry we will be more than happy to assist with making your experience better. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Don't Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not Happy. I would give it NO Stars. Can't get anyone on the phone at my local store to find out if I have any options. It keeps going into Stand By and I have to restart the whole system.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're television kept going into stand by mode. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. To resolve the issue you're facing, please press and hold the power button for 5 second to receive the "power down" option, after selecting this it will resolve the issue of the stand by mode. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
The worst purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst store to buy, they never gave me the item and they never gave me my money back, I've been waiting for three months, and they don't give me an answer, I'm really sad with them.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you did not receive the television and was not compensated for it. We completely understand your concern and frustration and we are sorry not only to hear of this issue but also to know that you are not pleased with our product or customer service from the local store. However, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to the local Best Buy for further details of your order. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Defective TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV 1 week and already have a defect. A horizontal line has appeared near the top of the screen and won't go away. You get what you pay for but I'll be exchanging this unit.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jason, Thank you for your interest in the 65H6510G. We're sorry to hear that you are having an issue with a line being in the screen of your television. This is not a typical issue with our televisions and we sincerely apologize for the inconvenience this has caused. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Zero Stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars. I had high hopes for this TV. Within the first 2 weeks, the TV would no longer connect to the internet via Ethernet or WiFi connection. It’s a return to the store item.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're TV no longer connects to the internet wirelessly or via ethernet. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Worst tv ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV decides when we have watched enough and turns off. It will restart in the middle of a show. I have never had this brand and it is horrible. We are so disappointed.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Saolsen, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that your television randomly shuts off on it's own. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
HiSense reviewe
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year later and it stopped working on it. It’s insane t
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Arkero, thank you for purchasing a Hisense 65R6E and for taking the time to provide us with feedback. We’re so sorry to hear that your screen blacked out. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Don't buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tvs picture it was amazing but the tv is just to slow and it would freeze a lot and you would have to unplug it to shut it off. What a shame.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. This issue can be fixed via a software update. Please go to Settings> Device Preferences> About> System Update. If the TV does not detect any update, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Worst tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv! I have to unplug it and plug it back to the outlet to get it back to work.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello andres, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that you have to unplug the TV to get it to work. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Too bright, picture quality is cheap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to buy a better product, quality over quantity. The brightness changes automatically not a great experience.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Pavan, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with the product. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Twice I got a Hisense TV and both were faulty. They wouldn't stop reloading. Got fed up and bought a different TV now waiting to get.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 65H6510G and for taking the time to provide us with a feedback. We're so sorry that you're not pleased with our TV which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Hisense 65 in trash TV
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV freezes 95% out of the time would not recommend this TV trash.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Savoy, thank you for purchasing the Hisense 65H6510G and for taking the time to provide us with feedback. We are so sorry to hear that your unit is no longer powering on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture qualityCons mentioned:Remote control, Speed
Budget tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only compatible with android devices, and after a while it became noticeably slow. Remote actually eventually stopped working so I had to buy a universal remote to use the tv again. It’s a nice size tv for the price but Roku is far better and more convenient than the system this tv has built in.
No, I would not recommend this to a friend