Customer Ratings & Reviews

The delivery guys were very professional and friendly. I would definitely recommend them.

Nice TV but, I do not like the remote, has no channel buttons.

Bought this television to replace an older 55 inch. After much review, I decided on this one.

DANG! The Best Buy store in Oxford, Alabama has the phone number (256) 823-0172 listed but there is NO WAY to get through to the ACTUAL store! Only gets to a call center! WHY can a person NOT speak to the LOCAL STORE? I purchased a 65" TV that was BROKEN - OUT-OF-THE-BOX! The website has same-day delivery on PURCHASES but exchanges when I need them to bring me a REPLACEMENT?! NO! CAN'T GET THAT!

This 65" Smart TV is awesome, everything I could have asked for

Best quality and good customer service and very good price

Great product at a reasonable price. Uses less energy than the competition.

The picture is fine. The price is great. Everything else is pretty bad. The UI for broadcast TV is very irritating, any of the smart features or input switching are slow, and for some reason it turns on my PS5 at random times when another input is switched.

Honestly I don't really like how images are protected, the motion on the action movie looks like you are watching a soap opera

It is worth the money. Not any better, not any worse.

Very slow response ..doesn’t work with Apple TV Box

The TV screen was half Black after a week of watching movies on it. I couldn't return it back because the store stated that the return date was September 19, 2025. I am paying for a tv that turned out to be crap. I had it put back in the original box. I had to purchase another tv. I am so upset!! PA Russell-Hare

I am very pleased with this QLED TV. First of all, the packaging was excellent and it did protect this unit on its journey to my door. Unpacking was made easier since once you took off the straps and cut the sealing tape, the whole box lifted off leaving only the base box-foot and the TV. A large sheet of thick cardboard inside the box covered the front of the TV in addition to the foam pieces that completely encircled the TV. You don’t want to receive a TV with a cracked screen so a tip of the cap to the Hisense package engineers. – well done. It comes with feet but also has the VESA screw holes to mount to a wall bracket if desired. The remote is solid and does have the microphone button which is a must for me. A manual is included but is not really needed to set up this Fire TV. A Fire TV will require you to have an Amazon ID which is free. I did notice that upon initial power on, you need to wait about a minute before the TV completes the initial power-on. However subsequent power-on loads were immediate. The color is super. The QLED technology was apparent with vibrant colors. The price performance of this TV is very nice. It's QLED technology will not have vivid OLED technology colors, however those TV’s are much more expensive. The sound was fine, not the most robust, but you can add a soundbar if top end audio is something you require with no compromises. However, the Dolby Atmos audio does provide a fairly rich audio surround sound experience. You can add apps during your first IPL or you can add new apps anytime. I did run the TV from an ethernet cable and also from a wireless connection. I noticed the TV can handle a 5.0 GHz connection which will allow higher WiFi speeds. For both types of connections, the TV functions operated quickly and the loading of apps and buffering of downloads was speedy. I do have a 300 Mbs internet. Note that the eherrnet port is in a separate recesssed inset area, not with the row of connectors for USB and HDMI. I almost missed spotting this port. But it does provide a better space for more easily connecting the ethernet cable connection; another tip of the cap to the engineers at Hisense. I am enjoying this excellent TV which at 65” provides a large crystal clear screen with great colors. It has a 1-year parts and labor warranty. It does have very smooth motion for sports and also has a Game Mode. I very highly recommend this 4K Ultra HD device. I have two other Hisense TV’s so I can confidently say the reliability is top rate.

Pros: +Comparable picture and sound to another brand QLED TV that cost twice as much a year ago. +Somewhat Fast startup "most of the time" except when the power plug was out in between. +Very good contrast, picture looks beautiful on streaming, black color looks very black on video. Dolby Vision is a plus. +Excellent Sound Quality for a TV Speaker with Dolby Atmos +Smooth motion, when streaming Cons: -Slow to power on after a power plug pull. (Think "Sleep mode" vs "Power Off" rebooting) -Fire TV is a bit slow, but at least it's an option. Not a big deal if you use something like another streaming device. == This Hisense QLED 65" 4K TV impressed me; it stood up well against a year-old different brand QLED 65" 4K TV that cost us twice the retail price of this Hisense model. When it first turned on (from a power plug pull) I initially thought "these blacks are not very black", but once the TV got up and running, which took some time (it's slow to start each time you unplug it, but otherwise is faster to start up), I was impressed by the contrast. Initially, I thought the color was significantly different than the other brand TV (some blues on the other TV looked green on this TV with the same picture on both screens, unsure which color was "right"). Still, after tinkering with the display modes, I noticed the Dolby Vision Natural or Vivid modes more closely matched the colors on the other TV. The sound on this TV was crisp and clear, with good full-range sound. I haven't tried hooking up a soundbar to this TV, but the built-in sound is excellent, so it might not need it (unless you need the home theater experience, but ours is going in a bedroom). The motion seemed smooth, though this was more obvious on streaming services. Maybe it's our cable service, but live video (from "TV") tends to have choppier motion on full-screen motion. Streaming some Amazon Prime movies with the built-in Fire TV, I was wowed by the picture, though when the stream started, there were a few hiccups (presumably until it buffered a bit). The Fire TV is a bit slow, but it is usable. Here's an example: I'd tap the remote to move it. At first, it wouldn't respond, and then, because I tapped the arrow multiple times, I had to wait for it to stop moving long after releasing the button. This isn't a significant problem as I'll probably use another streaming device with this TV (there are 4 HDMI ports for this kind of thing), which has a faster processor and is relatively quick on this same TV. In our case, live TV (without a cable box) is only available on that streaming device, so it's a requirement for us. This seems like an excellent TV for the price, and yes, I'd recommend it if it's in your price range.

TV did not work upon delivery. Guess they have never heard of QC or QA. Junk TV and Best Buy and their policies are horrible. They would not even come out to pick it up unless I paid for it. I will never shop at BB again!

The worst!! It SUCKED and was broken and returned by day 13!

This TV is simply amazing and exceeded my initial expectations. You have two mounting options - 300X400 mount or the included feet that are super easy to install. I chose the feet since I am not using a soundbar (but I might later convert to one). Set up was relatively easy and it walks you through step by step with on-screen instructions. Once set up, I explored the menu a bit and was amamzed by the choices as this was my first experience with Fire TV. I had previously used Roku as my streaming device and this TV makes it even easier to stream from multiple sources. The picture quality also exceeded my expectations for the price point of this TV. While the mini-led panel does not do local dimming, I do not expect that level of performance in this price point. Add a grand to your budget and get a local dimming mini led or an OLED if you think you want that feature. The brightness was more than acceptable in my environment without a lot of ambient light, so I cannot comment on glare reduction. The colors are vibrant in the factory settings and I have not attempted to adjust anything yet as I am still getting used to it. Sound quality is what I expected, and it is OK, but a soundbar may be in my future to handle the deep bass that gives the "punch" this one lacks. The sound is good, but is not theatre quality - and no out of the box TV is in that category. The remote is just a basic remote and has a nice feel, so there is not much to comment on it. Plug in the batteries and it just works. The only mounting hardware supplied are the four spacers on the back if you want to wall mount it, along with the two feet and attaching screws if you want to table mount it. A power cord is enclosed, but no other cables. Others have described the inputs and outputs, so no need to repeat them. The e arc connection worked fine in my set up, and there is only one of them plus two additional HDMI connectors. Bottom line - it is a terriffic value with a fantastic picture and adequate sound for an unbeatable price. Buy it!

This tv lasted less than a month. The sound went out.

I have had the opportunity now to test this TV for a full week set up in my home’s entertainment room that my 3 teenagers use with friends. It replaced a 65 inch Hisense TV from 4 years ago (that one would no longer boot up or make it past the setup screens without looping again). In a nutshell, this TV is quite amazing and this is coming from someone who’s main TV is a 77 inch, $4500 product. The aesthetics of this Tv are stellar and bezels are slim. The black edge color is nice as I do not like color or silver accents that draw your eyes away from the screen. Unboxing and setup are typical of any smart TV and within 10 minutes I had all my typical apps loaded, signed in to them and settled in to watch. I am very very picky with my screen and picture settings and I take a good hour or so to tweak the screen for the room the TV is placed. While the picture is quite nice out of the box, when you dial in to the various settings available, one can really get a much better picture. I know this is all subjective so take some time and have fun – you’ll appreciate the effort. Sound is quite capable as is but I ended up pairing with soundbar through earc. Much better overall. Connections are plenty and there are 4 hdmi, 2 usb, optical and LAN. I connected to my network via LAN since I had a WiFi 7 mesh node unit right next to this TV but I did test the wifi only option and it was just fine without any hint of buffering. Overall this unit is quite amazing for the price and the qled screen is rather impressive. I am hoping this unit will last longer than the last Hisense TV which was only 4 years. Perhaps that was just a bad unit. Time will tell.

I wasn't sure what to expect from this TV, but it's turned out to be a solid choice for the price. The picture quality is noticeably better than regular LED TVs I've owned before. Colors look vibrant and realistic, especially when watching 4K content. Dark scenes in movies actually look dark now, not washed out like on my old TV. The Fire TV system works smoothly for everyday use. I can quickly switch between Netflix, Prime Video, and YouTube without any frustrating delays. The voice remote is handy when I can't remember the name of that movie I want to watch. Setup was simple - just plug it in and follow the on-screen instructions. Gaming performance is decent for casual players. My Xbox Series X looks good running at 4K/60Hz, though competitive gamers might miss the 120Hz option. The TV automatically switches to game mode when I start playing, which helps reduce input lag. The built-in speakers do the job for regular TV shows, but I ended up connecting a soundbar for movies. The TV gets plenty loud, but like most flat screens, the bass is weak. At least there are multiple audio output options. My only real complaint is about the viewing angles. If you're sitting off to the side, the picture quality does suffer a bit. It's best viewed straight on. The included remote feels a bit cheap, but it gets the job done. For the money, this Hisense QD6 delivers where it counts. The picture quality beats similarly priced options, and the smart features work well. It's not perfect, but it's a great value if you want QLED quality without spending a fortune.