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Customer Ratings & Reviews

Your price for this item is $979.99
The comparable value price is $1,299.99

Customer reviews

Rating 4.6 out of 5 stars with 221 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the amazing picture quality, sleek design, and the included wall mount. The TV also effectively reduces glare, making it suitable for bright rooms, and is considered easy to use. Some customers have noted that the TV is heavier than expected and the black levels are not as deep as OLED TVs. Overall, the TV is considered a great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 221 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted easily and looks great. Video quality is amazing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Canvas TV review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Great style compared to all your standard TVs out there. Wish there were more ornate frame options. But good tv for bright areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the pre loaded pictures such an eaay set ip!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Image glitch and sound defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did so much research and this truly looked like the second best option after the Samsung but the sound was a HUGE FLAW. It it also flickered and glitches during the art mode. Don’t recommend this TV unless it’s a flaw to the one we got only and not for the model in general. Curious to see everyone’s experience with this TV. I’ve had it for 6 months now.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello BiankaW, Thank you for choosing the Hisense 40H4030F1 and for sharing your feedback with us. We are so sorry to hear about your experience. Please complete a factory reset on your unit by following these steps. Settings > System > About > Reset > Factory Reset. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is overall well functioning. A couple apps have issues such as paramount +. Some titles won’t play so have to air play them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Looks really good. UI is very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    UI responds too slow. Need to rely on fire stick. Not recommended...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible experience Best Buy sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst experience ever. They never showed up to hang my Tv. I was charged and have made numerous calls and no one can help. It is truly pathetic the way I have been treated

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi DavidG, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store installation, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality display, pixels after 2 months, sound is just okay.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello JimG, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Only screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just come with only screen. No frame no controller no power cable

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Garbage terrible sound failed in 30 days

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great terrible sound. Purchased geek squad for hundreds and they can’t do anything while under manufacturer. Garbage TV

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Carrie, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Missing parts, customer service to resolve was HORRIBLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good looking tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have the remote and the magnetic frames So no really a deal

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello JairoF, thank you for choosing the Hisense 65S7N, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Cancelled order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy sold me this TV, but 2 days later they canceled my order.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello GriseldamM, thank you for choosing the Hisense 65S7N, and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store sale, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 5 out of 5 stars

    Excellent Art TV with only one real draw-back.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing! It took a while to get it mounted and set up because I wanted the wires inside the wall. The effort was worth it! The matte finish is fantastic, and the art mode is really cool. Unfortunately, the USB port on mine doesn't seem to work. I wanted to put a flash drive full of pictures and art to display. Thankfully the TV has 20gb of internal storage, and you can post art via any android phone using a QR code, which you aim your phone camera at. A link pops up and takes you to a browser where you can select photos from your phone, which are copied over wifi to the TV. Pretty slick. It also supports Google Drive, if you feel okay about your TV having access to all your personal data such as email access. YouTube, Spotify, Disney, Hulu, Amazon Prime... they are all there. The remote is easy to use and well laid out. The operating system lets you add apps for any streaming service imaginable, including things like CrunchyRoll and Rakuten Viki for streaming K-Dramas and other Asian entertainment like Anime. I love the auto shut-off mode to save energy and the motion detector, so it turns the art back on if someone comes into the room. The light sensor to dim or brighten the art according to the amount of light in the room really is cool. The only real draw-back when compared to the Samsung Frame is it doesn't have a portrait mode. I'd love to have a second one of these oriented vertically so I could have art & photos in that aspect ratio. HiSense, please make the next version have portrait mode!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV - Replaced my old Samsung Frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this television! Somehow my 55' Samsung Frame stopped working when moving from one home to a new one. I love the frame concept and wanted to replace it. When shopping I saw Hisense had their own version which was $1000 dollars cheaper than what i paid for my Samsung Frame. I can confidently say I am soooooo happy with my decision. As someone that had both you will not be disappointed with this purchase. Save money and get this TV. Infact you get more for your money. The Canvas TV comes with a Bezel (Samsung Bezel Not Included) , A larger Selection of Free Art Work (Samsung has a small selection of free art, if you want more than you need a subscription) Canvas TV just has a power cord with NO additional Box required, (Samsung has a one connect box that is inconvenient to store). I don't know why anyone would consider an alternative option. The picture quality on the Canvas TV is top tier and the matte finish of the screen makes the art look natural in any room. Im sold on Hisense moving forward and will be using the brand for my projector setup in the man cave.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dont bother buying The Frame

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You want this TV trust me, i own The Frame 65 and now the Hisense Canvas and this TV for its price is equil if not better. You get the frame bezel included with the TV which is a $200 to $500 option with Frame and the art work is free. Trust me, solid TV, well built and dont let the brand Hisense scare you, its a fantastic TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this TV has been amazing! Picture quality is great, matte screen is great! We originally tried a Samsung TU690T and weren't that impressed with it. We returned it and got this one and were way happier with everything about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense 65” Canvas TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Clear & beautiful. Teak look frame came with it and looks great. The art choices are beautiful and it looks like art! Going to get the 55 inch too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Canvas TV is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Art mode is excellent. Picture quality and sound are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good alternative to the Frame TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good alternative to the FRAME. Art images are not quite as crisp. No DirectTV Stream app, so we had to use an Apple TV. Decent for the price.

    I would recommend this to a friend
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