Customer Ratings & Reviews
- Model:
- 65S7N
- SKU:
- 6577017
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the amazing picture quality, sleek design, and the included wall mount. The TV also effectively reduces glare, making it suitable for bright rooms, and is considered easy to use. Some customers have noted that the TV is heavier than expected and the black levels are not as deep as OLED TVs. Overall, the TV is considered a great value for its price.
This summary was generated by AI based on customer reviews.
Customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nightmare getting this delivered. I will never shop at Best Buy again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JanetS, thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
No good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad quality display, pixels after 2 months, sound is just okay.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JimG, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Only screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just come with only screen. No frame no controller no power cable
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Garbage terrible sound failed in 30 days
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great terrible sound. Purchased geek squad for hundreds and they can’t do anything while under manufacturer. Garbage TV
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Carrie, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Poor customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts, customer service to resolve was HORRIBLE
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello ThomasW, Thank you for choosing the Hisense 65S7N and for sharing your feedback with us. We are truly sorry to hear about your experience. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team.
Good looking tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the remote and the magnetic frames So no really a deal
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello JairoF, thank you for choosing the Hisense 65S7N, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Cancelled order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy sold me this TV, but 2 days later they canceled my order.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello GriseldamM, thank you for choosing the Hisense 65S7N, and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in store sale, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Excellent Art TV with only one real draw-back.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! It took a while to get it mounted and set up because I wanted the wires inside the wall. The effort was worth it! The matte finish is fantastic, and the art mode is really cool. Unfortunately, the USB port on mine doesn't seem to work. I wanted to put a flash drive full of pictures and art to display. Thankfully the TV has 20gb of internal storage, and you can post art via any android phone using a QR code, which you aim your phone camera at. A link pops up and takes you to a browser where you can select photos from your phone, which are copied over wifi to the TV. Pretty slick. It also supports Google Drive, if you feel okay about your TV having access to all your personal data such as email access. YouTube, Spotify, Disney, Hulu, Amazon Prime... they are all there. The remote is easy to use and well laid out. The operating system lets you add apps for any streaming service imaginable, including things like CrunchyRoll and Rakuten Viki for streaming K-Dramas and other Asian entertainment like Anime. I love the auto shut-off mode to save energy and the motion detector, so it turns the art back on if someone comes into the room. The light sensor to dim or brighten the art according to the amount of light in the room really is cool. The only real draw-back when compared to the Samsung Frame is it doesn't have a portrait mode. I'd love to have a second one of these oriented vertically so I could have art & photos in that aspect ratio. HiSense, please make the next version have portrait mode!
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing TV - Replaced my old Samsung Frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this television! Somehow my 55' Samsung Frame stopped working when moving from one home to a new one. I love the frame concept and wanted to replace it. When shopping I saw Hisense had their own version which was $1000 dollars cheaper than what i paid for my Samsung Frame. I can confidently say I am soooooo happy with my decision. As someone that had both you will not be disappointed with this purchase. Save money and get this TV. Infact you get more for your money. The Canvas TV comes with a Bezel (Samsung Bezel Not Included) , A larger Selection of Free Art Work (Samsung has a small selection of free art, if you want more than you need a subscription) Canvas TV just has a power cord with NO additional Box required, (Samsung has a one connect box that is inconvenient to store). I don't know why anyone would consider an alternative option. The picture quality on the Canvas TV is top tier and the matte finish of the screen makes the art look natural in any room. Im sold on Hisense moving forward and will be using the brand for my projector setup in the man cave.
I would recommend this to a friend - Pros mentioned:Picture quality
Dont bother buying The Frame
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You want this TV trust me, i own The Frame 65 and now the Hisense Canvas and this TV for its price is equil if not better. You get the frame bezel included with the TV which is a $200 to $500 option with Frame and the art work is free. Trust me, solid TV, well built and dont let the brand Hisense scare you, its a fantastic TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this TV has been amazing! Picture quality is great, matte screen is great! We originally tried a Samsung TU690T and weren't that impressed with it. We returned it and got this one and were way happier with everything about it.
I would recommend this to a friend - Pros mentioned:Picture quality
Hisense 65” Canvas TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it! Clear & beautiful. Teak look frame came with it and looks great. The art choices are beautiful and it looks like art! Going to get the 55 inch too!
I would recommend this to a friend - Pros mentioned:Picture quality
Canvas TV is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Art mode is excellent. Picture quality and sound are great.
I would recommend this to a friend Good alternative to the Frame TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good alternative to the FRAME. Art images are not quite as crisp. No DirectTV Stream app, so we had to use an Apple TV. Decent for the price.
I would recommend this to a friendGreat Tv (BUT Audio Issues & Backlight Issues)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this Tv, but I’ve only owned it for 2 days and noticed already some small issues. There is a bit of black light bleeding (small white clouding) on the corners when i watch it at night. Tv audio cuts out there and then when watching shows. I only started experiencing this issue on the second day.
No, I would not recommend this to a friend