Customer Ratings & Reviews

thank you to the salesman that helped us with this tv we love it

Works great, does everything it’s supposed to well. Display is good, and the price is much cheaper compared to similar products from competitors.

We needed a bigger tv and this 65" is perfect, The Best Buy sales guy was a big help.

Nancy was a very good customer kind and polite smil

Really good TV for the size and price. Picture quality is clear and vibrant.

Solid tv, no issues installing, pretty good for the price.

Ok tv for the price, seems to lack features it claims and looses fire features available from the stick

I expected a better picture quality. It's not bad, just average. Looked a lot better in the store.

Good resolution definitely enjoy video games on this tv

TV is great however ongoing issue with Prime App not opening and throwing an error code. Seems odd that an Amazon TV doesn't support an Amazon app

Not the greatest sound quality. Variety of ways to customize sound but TV should be paired with sound bar. 60hz to be expected.

After a day or two of owning the tv video became erratic. Shows a green screen randomly. Need to be unplugged and plugged back in for picture to return to normal. Mite be a software issue but who knows. Item too late to return. Should’ve upfraded to U7.

The picture is not what was advertised and reviews on the quality are way off, unless I have a dud! I the picture is grainy and pixilated when high speed action hits the screen, especially when there are shows and low lighting scenes in the movie. I was very disappointed in my decision and should have stuck to my golden rule. “STAY WITH A SONY”. I tried everything in changing HDMI cord to all the setting. I even hired a tv specialist to come out. Nothing made it better

TV frequently “glitches”. Screen goes black, buffers, or audio does not sync up to visual. If you have the Ring sync’d up with the TV and are watching Netflix, you’ll get booted and sent back to the main home screen

Its pretty amazing to get a panel of this quality at this price point, what a time to be alive. This quantum dot mini-LED panel offers outstanding color accuracy, brightness, and motion clarity. The combination of the QD layer and mini-LED back lighting gives you a picture you would expect to have to pay much more for. Colors are bright and vivid without any software tricks required, not quite OLED good but this panel performs much better in bright rooms than my OLED does thanks to the finish of the screen and the peak brightness this panel achieves. Rated at 1000 nits peak brightness it doesn't give me any reason to doubt that spec almost regardless of room conditions you get a great watching experience. Mini-LED technology is the next best thing to OLED giving you many many more dimming zones its like a full array backlight on steroids. This particular panel offers 600 zones of dimming which provides amazing contrast. Not quite as inky blacks as a OLED, with the way LED panels work they will never be equal, but compared to a traditional LED you will notice a massively improved experience. This panel is also native 144hz which provides amazing motion clarity and great gaming experience. A little disappointing only 2 of the 4 HDMI ports are 2.1 specification which is required for high refresh rate 4K experience for your PlayStation or Xbox, would have been good for all 4 to support the latest specification. Supports all the latest standards like Dolby Vision and HDR10+, also supporting Dolby Atmos on the sound side. As with most TV's you'll probably want to go ahead and grab a soundbar for medium and larger rooms, the built in speakers don't sound like tin cans but leave a bit to be desired for sure and for Dolby Atmos you're going to want something with more speakers to allow for a proper experience. Supports eARC as you would expect these days for a superior experience with your home theater or soundbar set-up. Also has a ethernet port which probably wont benefit everyone but I certainly appreciate it, WiFi 6 for those without the ability to plug in. Fire TV is built in which is nice, only time will tell how long they will offer updates without making it crawl, but hopefully the gimmick of intentional obsolescence doesn't show its face anytime soon. Easy to get set-up and logged into all your favorite apps, no complaints about the functionality out of the box. Really a great value TV that offers a high end experience that you wouldn't have expected even 3 years ago. Definitely take a look if your not looking to drop $2500 on some other brands mini-LED offerings.

Hitense refused to honor warranty. Having issues and they wanted me to find a neighbor or friend to resolve. Not happy about this at all. Television set wasn’t two weeks old

This 65-inch screen from Hisense is pretty impressive all around. The 2025 model is a great entry to Mini-LED tech, and at 4k resolution with a 144Hz refresh rate, it checks all the boxes in my opinion. The colors are vivid and the clarity in every frame is perfect. I found the stock speakers okay, but definitely left a little bit to be desired. I do love that you can connect your gaming console and put that high refresh rate to work. Playing games on this screen has been so fun, and it's extremely satisfying. Also, daylight pouring into my living room isn't really an issue, but that 1k peak brightness is very much appreciated regardless. Adjusting to the Fire TV OS was actually pretty easy. Everything is right where you want it and it's snappy as can be. I've had zero lagging issues or issues where everything stops working and either goes blank or just refuses to launch an app. Pretty much zero headache, plug-and-play type deal. I love how far along we've come in consumer tech. Everything just works and it's getting faster by the day! Overall, if you've been on the market for a TV with great features and AI to boot, this one checks all the boxes. Def worth checking out!

The TV was Damaged, the didn’t come out to pick it up nor deliver me another one The customer service team kept leaving me on hold and hanging up on me, I had to pay someone with a truck to come out and get it for me and return it

I love my new Hisense TV. This is my second TV from this manufacturer. I’m replacing my 55” Hisense Google TV with this 65” Hisense Fire TV. It came well protected in robust packaging. You don’t need to be afraid to have it shipped to your home. It’s easy to unpack if you follow the directions on the box. The only assembly required is attaching the 2 feet. Each takes 2 Phillips screws. Just easy. Learn from my mistake, and make sure it will fit on your TV stand before you buy it. I assumed it would be similar to my last Hisense TV, but this has a MUCH wider foot base. You need a minimum of 45” for the feet. My old one only needed half that. So…I had to upgrade my TV stand. My fault, but measure first and save yourself from that trouble. When I turned it on, it did a quick update and was ready to go. I did find that it had a couple of additional hardware updates when I went into the TV settings and ran a manual update check, but I’m sure it would have told me if they were important to install right away. I love this Fire TV interface. It’s clean and intuitive. Most of the apps I use came preloaded, or were recommended for installation during setup. The couple additional apps that I wanted were very easy to find and install. It took a few minutes to log into all of my apps, but that’s about all it took to get this thing set up. I use an HD antenna as well. During the setup, it did a channel scan and found everything I expected. Again. Super easy. There is a button right on the remote to switch to antenna. The picture is fantastic. Very crisp and good with motion. The color accuracy was very good. There are a few settings that you can customize, but I found it to be excellent out of the box. I played around a bit but ultimately set it back to default. You do have the ability to tweak each input, or you can apply the changes to all inputs. It has 4 HDMI ports and a USB port. HDMI 1 is ARC. I plugged my sound system into that port, and it fired right up. I’ve got my gaming console, DVD player, and an extra Aux HDMI connected just in case I want to hook up a laptop or something. That’s all the room I need. I love this TV. I think it’s excellent value. It is not a top-of-the-line OLED TV. You need to understand that. It has its limitations. But for the price point, I think it’s a great piece of hardware for my collection.

Had a pixel out. Returned it for another brand TV.