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Customer Ratings & Reviews

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The comparable value price is $549.99

Customer reviews

Rating 4.3 out of 5 stars with 472 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Hisense 65" Class U6G Series Quantum ULED 4K UHD Smart Android TV for its excellent picture quality, with many noting that it is great for the price. The TV's Android TV operating system is also well-received, with users appreciating its user-friendly interface. While some customers have concerns about the TV's speakers and remote control, the overall sentiment towards this TV is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 472 reviews
  • Rated 3 out of 5 stars

    Hisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad buy for the money but not enough memory. Issues after setting up custom input name of HDMI's which leave a black box in the corner of the tv when powered on

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Cooking, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are so sorry to hear that there is a black box in the corner of the screen when the TV is powered on. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV close to OLED. Great at 65 inches and 4k

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. It has a wonderful picture and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the purchase. Image quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get a better tv for the price. Highly recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch out for the limited accessory warranty

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the TV itself is fine, especially for the price. Support, however, is another story. While the web page indicates that the warranty is for one year, that's only for the TV itself. The warranty for accessories is only 90 days, which you'll only find out if you dig deep into the product page on Hisense, or after you buy the TV. Even though you can't operate the TV without a remote, Hisense considers the remote an "accessory". When the Bluetooth on my remote failed 10 days after the end of the 90-day period, Hisense refused to replace it. Had to buy a new one, which fixed the problem.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi LMPHD, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are sorry to hear that your remote stopped working. We take pride in making sure we produce high-quality, reliable electronics and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best budget tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality picture for the price, android is quick

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, excellent size and brilliant colors….

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Horrible customer support.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image: TV has a great image and is reactive. A lot of custom setting and even features Filmmaker Mode, although I have yet to find a source that work with it. Overall the image quality in the TV is great. There is a lot details reviews about this model online. Sound: I’m not using the TV sounds system but it works well with a Sonos Beam Gen 2 + sub + rear. The only thing I would say is the volume control can be choppy. MAJOR ISSUE: Well the reason for 1 star evidently is because I’m having a problem with the TV loasing wifi constantly, which of course defeats the purpose of a smart TV. I’ve been in touch with the support team since I bought the TV and all they have done in all these months is send me back and forth between tier levels for each tier to send me a firmware upgrade, which of course does nothing to solve the issue. Constant WIFI drops. It happens so randomly, it can last two days or 2h. Sometimes every 10mn then stops for 3 days, then drops again. Today, I’m still waiting for Hisense support to call me back and do something about it. I don’t understand how do they think people can use the Smart TV without wifi.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Jack, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is not maintaining WIFI connection. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad of a tv. Decent price range for a 65 inch tv and it’s display isn’t fully that great compared to other tvs out there but for the price being it’s a good tv in general

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Only thing I was bummed about is not being able to use one remote with optical port sound bar.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable TV at OK price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price paid. But the black levels are no match to the 2014 plasma TV that I am replacing. Also the angle of best view is pretty short...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst TV I have ever had. SO many problems with it only a few weeks in. doesn't register Playstation properly either. just randomly decided to not have volume. the controller also has a random now working phase as well. I'm glad this TV is no longer in production

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, expected a little more

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture looks very good, but I'm surprised by how much backlight bloom I'm seeing. Also some backlight glow in black screen content

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Arrived with cracked screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitate to review this because when it arrived, the screen was cracked and it would not turn on. Could have happened in transit. I did notice the legs on this TV feel inadequate and not up to the task of supporting this as well as other tvs I have. The set looked great, but no picture so.......better luck next time. It was returned. (As far as recommending to a friend, unfair question as I never got to use the set, but it had to be answered).

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Buddy, Thank you for purchasing a Hisense 65U6G, we do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We're so sorry to hear that your TV arrived damaged which resulted in you returning the unit to the store. If you decide to purchase another Hisense product, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team Hisense

  • Rated 4 out of 5 stars

    Fantastic TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking TV. I got it when it was on sale, it was a fantastic deal. Would buy again if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    jjansen_@

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this smart tv hisense U6G a week ago, I am testing it, the colors are very good, the applications work very well, I like that you can download the applications of your choice, now I do not like the material of the television, it is of poor quality it comes off a bad smell and I do not like it, it gets too hot it is a very high temperature, and I am thinking of returning the smart tv hisense 65 "U6G

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Jaim, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are sorry to hear that your unit has a bad smell. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and David were really nice, decent, easy-to-work-with, knowledgeable, and very friendly but highly professional. Paul called afterward to check if everything was right. very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid tv for the price. Not amazing amazing quality but you get what you pay for. The android system is alright but google chrome cast is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv, especially for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It does a great job upscaling content, didn't notice any input lag while gaming, not a lot of glare, and even in a brightly lit room it looks great

    I would recommend this to a friend