Customer Ratings & Reviews
- Model:
- 65U6G
- SKU:
- 6457440
Rating by feature
- Picture Quality
Rating 4.5 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers praise the Hisense 65" Class U6G Series Quantum ULED 4K UHD Smart Android TV for its excellent picture quality, with many noting that it is great for the price. The TV's Android TV operating system is also well-received, with users appreciating its user-friendly interface. While some customers have concerns about the TV's speakers and remote control, the overall sentiment towards this TV is positive.
This summary was generated by AI based on customer reviews.
So
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No so great just a okay tv . I was happy when a saw the price. But once a see it at home no so happy about the way it looks. When snd returned it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Eleloentierro, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with your TV, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Beyond satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rivals other tv’s that are double the price! Would buy again
I would recommend this to a friendWhatapurchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture great sound. As if I was at 50 yard line
I would recommend this to a friendTv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and great price would definitely buy another one
I would recommend this to a friendBest buy Two TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality, Fast Delivery and excellent service.
I would recommend this to a friendHisense 65 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV and the tech that set it up for me.
I would recommend this to a friend- Pros mentioned:Picture quality
Waste of money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture but nothing else works and I wasn't aware that best buy only has a 15 day return policy now I'm stuck with a six hundred dollar paper weight i didn't start using until the return policy was expired so i had no idea it was defective until it was to late this will definitely be my last bestbuy purchase
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Mike, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are so sorry to hear that you are experiencing issues with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Dont recommend.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV often turns on by itself. Seems like I am not the only one with that issue. Also, the quality of the TV is not good.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are so sorry to hear that your unit is powering on by itself and that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If your issue is not resolved, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team
Doesn't work
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working in 3 months. No longer turns on or does anything.
No, I would not recommend this to a friendPrice Protection gone awry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for $651 (incl. Tax). Price went to $759 a couple days later. When I exchanged it for a TCL of the same price (because of picture quality), I did not receive any Price Protection, and ended up losing $108 on the exchange of TVs of the same price! Lousy business practice - raising prices and not giving customers the difference! No more Best Buy for me!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Trstew11, thank you for purchasing the 65U6G and for taking the time to provide us with feedback. We're so sorry to hear that you had to exchange the tv because of the picture quality. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Great TV if using with a wired internet connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price would give it 4-5 star review but the wifi randomly disconnects.
No, I would not recommend this to a friendWon’t work with Xfinity
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People should be made aware that Hisense does NOT work with Comcast/Xfinity!!! I had to purchase a Roku stick.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Eileen, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are sorry that the Xfinity app cannot be downloaded from the Google Play Store. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Black levels
Wish customer service helped me
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was THE perfect tv. Blacks got like.. OLED black. It was insane. Then a couple months ago some weird banding behind the display started happening and it’s annoying to watch. Can’t wait to get rid of this thing. Sadly my warranty is probably no longer good.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We're so sorry to hear that you have a banding issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The panel was something bad and it didn't last a month. Isn't worth it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jorge, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are so sorry to hear that unit stopped working. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He picture is ok have loud smell the speaker not good color not good
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are sorry to hear you are unhappy with the picture and sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Best buy recommend never again listen to them
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was good at first as was the sound. Had it for about 8 months now. And remote stopped a lot of it's functions. The sound is unclear and picture has degraded. Trying to get Hisense to do warranty is terrible. Wish best buy would step up.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We're so sorry to hear that you are having issues with the picture and sound quality as well as the remote. We take pride in making sure we produce high-quality, reliable dehumidifiers and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Disappointed especially given all the rave reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have read quite a bit of reviews online before buying into this supposedly best budget 4k tv that rivals more expensive brands/models. After finally buying it and testing it out for all purposes, I'm deeply disappointed as both sports and documentaries are shown with mediocre picture quality similar to my 6 year old Insignia non-4k model and worse than my 3 year old budget 4k Samsung. The advertised picture upscaling capability is non-existent as 1080bp content looks the same as on a non-4k model. Making matters worse is the poor speaker quality that even distorts some of the crowd sound/commentating in sports broadcasting. Overall, I would say there's no free lunch after all. If you want a better 4k tv experience, better to go for the more established brands with a bit of premium.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 65U6G and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture or sound quality. Please select a different picture and sound mode or toggle with the advance picture and sound settings to get the desired quality. Thank you for getting in touch about these issues, we do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Smell is TERRIBLE - don't buy this TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally bought this TV after doing a lot of research. This model came up consistently as a great quality TV for the price. Right out of the box, there was a strong chemical smell (which is to be expected) but despite having this TV for nearly 5 months out of the box, the smell is still as strong as ever. It completely fills the living room even when the TV hasn't been turned on. It's nauseating and sometimes gives us headaches. I don't know what we're breathing in. Unfortunately we're way beyond the return period, and Hisense has never responded to a single email I've sent. Really such a pity that I've wasted so much money on this TV. Spend the extra money and buy a higher quality brand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Cameron, thank you for purchasing the Hisense 65U6G and for taking the time to provide us with this feedback. We're sorry to hear that you are getting a chemical smell from your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
I’d buy the Roku brand vs this one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is OK at best. Horrible with bright reflections, blacks, whites. I knew those would be a challenge, but surprised how much. Blurry pic for those areas. For/same price, I’d buy the Roku brand for a inexpensive option
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Brawn99, thank you for your thank you for purchasing the Hisense 65U6G and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a week the image started getting fuzzy in any dark scenes and has gotten worse over the days. Contacted Hisense and they are working with me to get it resolved. Just wish it was in a more timely manor.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello TMAN, thank you for your interest in the Hisense 65U6G and for taking the time to provide us with feedback. We are so sorry to hear that your picture is fuzzy in dark scenes. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.