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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 424 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the 65" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) for its fantastic picture quality and impressive brightness. Users appreciate the high refresh rate and enjoy its gaming performance, further noting the excellent black levels for an LCD/LED screen. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 424 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Family room tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Solid picture, plenty of inputs, app response is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy with this TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Good quality. They could supply a better instruction manual.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the top values in TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 2016 Samsung. Absolutely amazing quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture resolution. Would give it 4.5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has most definitely exceeded my expectations. Would recommend if you are a gamer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV when you buy on sale. 4K content looks great on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    T.V

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was terrible. The T.V is great. Delivery went smooth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice picture and features. Terrible Bluetooth.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth has around a second delay. I have a U6H with the same problem except it's actually worse with this tv. It's mind-blowing they can't fix this issue or make it so users can adjust lip sync. My only other gripes are the user experience is confusing and hdr game mode is way darker than it should be. After a ton tweaking I got it looking almost as good as my LG Oled except it's brighter which is great. I am enjoying the 1080p 240hz support but I'll admit the difference between 120hz and 240hz isn't as mind-blowing as I hoped. It does a great job of upscaling. 1080p looks just as good as 4k sitting 10 ft away from the screen. I think the remote is fantastic. The TV is lightweight for a 65" Will this TV last over 3 years? I dunno but it would probably be a good idea to get the 5 year warranty. I wanted a Sony x93l but it was twice the price and 240hz was a nice feature. I'll probably keep even though Bluetooth is broken but this shouldn't be an issue after all this time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a 4K TV at a decent price, no issues from my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for gaming. Spider-Man looks phenomenal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture and sound with a few bugs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has excellent picture and sound quality. However, it seems a little buggy at times. Sometimes, you can not get an app to open, or it will close out altogether. This does not always happen but it is something to be aware of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is beautiful, has plenty of available inputs, and the backlight system does a great job combatting sunlight. Only downside to me is the UI, it’s not awful, just feels underwhelming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and resolution and perfect size for our living room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Good picture - horrible connectivity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and does not feel overpriced like Samsung nowadays. Internet connection drops randomly during the day. Worst tonight at half dozen times in just over an hour. Frustrating and struggling to identify the issue with no other electronics experiencing the same.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JoshS, Thank you for purchasing the Hisense 65U7N and for sharing your feedback with us. We're sincerely sorry to hear that your unit keeps disconnecting and connecting to your Wi-Fi. Ensure that your unit is within at least 15 to 20 feet from your router. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Brightness
    Best Buy Employee

    Rated 3 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok tv. Good for gaming. Good for shows. Good for bright room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture! Delivered on time. Very courteous staff

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch Hisense Flat Screen television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and great quality!! Tv is like watching in a theater!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hisense tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far the only complaint i have is not having a pointer when using the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far! Amazing colors. Will keep updating

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great tv with good quality. The sound quality picture quality are great.

    I would recommend this to a friend