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Customer reviews

Rating 4.6 out of 5 stars with 429 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 65" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) for its exceptional picture quality and brightness. Many appreciate its smooth 120Hz refresh rate and excellent black levels, making it a great option for gaming. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 429 reviews
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great option in budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for qled tv in budget. 144 hz refresh rate!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture resolution. Would give it 4.5 stars

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    u7N VA panel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV for the price! fast google tv interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks good, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a 4K TV at a decent price, no issues from my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just not quite good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like this television. I did plenty of research and wire cutter among others considered this brand to be the best value for the money. Unfortunately, I would have been better off spending a few hundred more for an LG or Samsung. With the refresh rate at 144Hz I had expected sports to be more clear. We watch a lot of football as well as soccer and tracking the ball was better on my old 60Hz Sharp. With the direct lit screen I had hoped to see truer Black colors, especially on dark movie scenes etc. We have not found this to be the case. The tv is not all bad. The volume is good, and I do like the interface overall. I wish I had returned this particular model within the 30 day window and just gone with something else, but I was trying to give this one a chance

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have become a true fan of Hisense TVs. They are on par with the more expensive brands and you save hundreds of $$$

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 1 month ago and not happy. Wireless constantly cuts out even though all other devices in house have a connection. GTV is NOT a great operating system especially compared to Roku. And I'm a hardcore Android/Google user for everything else digital in my life. Yes, it has 3.0 tuner but never has channel information in the guide unless you select channel, wait for it to load and then go back to guide to view program info. I could go on but I won't. Emailed HiSense support 2 weeks ago - no response! I'm returning it and won't buy HiSense again.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your purchase, and we completely understand your frustration. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    A Good Value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a colorful picture with good contrast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the resolution, it's very good, the price-quality ratio is the best I've bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation & installers very helpful and kind

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    U7 mini led

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good looking tv. Probably best tv for the money if your on a budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wifi Not Connecting, Good quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not connected to Internet, everday. Somehow forgets and cant connect until you go to settings and turn WIFI on and off. Other than some lag you can remove by restarting TV its pretty good.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a two-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very knowledgeable and patient with us. We definitely love our new TV and we would shop at BB again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv for budget

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is completely worth the price you pay. I recommend to anyone who is on the fence.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense u7

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price the tv is amazing . A hisense will definitely be the next tv i will buy again .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    STAY AWAY FROM HISENSE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy Hisense products brand new, paying the exorbitant price tag. Hisense products are bottom of the barrel, cheap, use and throw sanitary napkin quality. These things stay on the store shelves and come down to less than 70 percent of the original price, or buy open box. Maybe then, you can consider buying this tv, for example. But if you have any wiggle room for spending a bit more money, consider Samsung, Sony or any other actual brands. I owns a Samsung mini led tv and one of these U7’s. My Samsung is pleasant to watch content and apps actually work without lag, easy to use. My U7 lags, sometimes freeze just by turning on the youtube app. Can’t wait to replace this junk with something from a better manufacturer.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a two-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv! Perfect size and looks fantastic, beautiful screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It’s great for a monitor for my Mac Mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Easy to Setup 2. Best in-class for its features at an affordable price. 3. Love the dolby atmos sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Pretty Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, lots of features...just barely had TV over 3 months(start of April) and it started to shut off every few minutes...Warranty covered issue, replaced power supply and main board. Worked great until August of same year and now TV is doing the exact same thing again. Opened new case with Hisense. My TV is hooked up to a ONEAC UPS....junk tv...stay away.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello ChadE, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We are truly sorry to hear about your experience. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Thanks again, Harley with the Hisense Support Team. Hisense