Customer Ratings & Reviews
- Model:
- 65U7N
- SKU:
- 6577010
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 65" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) for its exceptional picture quality and brightness. Many appreciate its smooth 120Hz refresh rate and excellent black levels, making it a great option for gaming. However, some customers have reported issues with connectivity.
This summary was generated by AI based on customer reviews.
Hisense makes sense.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and quality product. I would have liked to have a better manual included with item.
I would recommend this to a friendStrong mid-range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A strong mid-range option for anyone seeking a balance of performance and price. The Google TV interface is user-friendly. Overall, it's a solid choice for its price.
No, I would not recommend this to a friendGreat TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv and a perfect size. We couldn’t be happier with it.
I would recommend this to a friend- Pros mentioned:Picture quality
Faulty TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the picture quality is very good, I discovered that HDMI 3 is not working. Number 3 HDMI had my Sony blue ray player connected to it and the TV could not detect it. I plugged the Sony into port #2 and it functions properly. Broken HDMI on arrival - unacceptable. The TV is being returned.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello MelP, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Flicker issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV! It has a constant flicker that’s happening so it’s very frustrating. Watched multiple reviews on YouTube and they didn’t have the same issue, so maybe it’s just an issue with mine. Still, it’s frustrating and will be filing a claim. Regardless, TV is amazing other than that
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great service from Best Buy. Delivery guys were awesome.
I would recommend this to a friendUpgrade for sports
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Light changing a bit distracting when watching the game.
I would recommend this to a friendNo Complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was super easy to set up and looks amazing. It is perfect for gaming!
I would recommend this to a friendGreat Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv, speakers are mid, but I didn’t buy it for the speakers so who cares.
I would recommend this to a friend- Pros mentioned:Picture quality
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality ok. Sound is good too. However don’t know about longevity and would appreciate a feedback on this
I would recommend this to a friend - Pros mentioned:Picture quality
TV is slow and looks pixelated!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is terrible!! The screen randomly blacks out from time to time and the picture quality is not as it is advertised!! The sound quality is good though. The TV also lags a lot! Anytime you click a button on the remote it takes it about 10-15 seconds for the tv to respond! When watching a football games the picture quality looks cheap and pixelated. It's supposed to come with NBA 2K25 but it just says "sold out" even though its a digital download. Spend your money on something else.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RobP, Thank you for choosing the Hisense 65U7N and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. We are currently working with the rewards program administrator to restock game codes and expect availability in the coming week. Please keep your PIN and try re-submitting or re-accessing the Rewards Store in a few days. As a reminder, we will accept claims up until December 16. We appreciate your patience as we get back into stock. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Nice mid range TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. UI can be a bit laggy at times but overall very well made.
I would recommend this to a friendGreat value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Responsive and a great value. Very plug and play friendly. Responsive menus, easy operation.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has great quality. Very impressed with picture sharpness.
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, especially considering the price. Am happy with purchase.
I would recommend this to a friend65" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. Delivery was prompt and pleasant
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture - horrible connectivity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and does not feel overpriced like Samsung nowadays. Internet connection drops randomly during the day. Worst tonight at half dozen times in just over an hour. Frustrating and struggling to identify the issue with no other electronics experiencing the same.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JoshS, Thank you for purchasing the Hisense 65U7N and for sharing your feedback with us. We're sincerely sorry to hear that your unit keeps disconnecting and connecting to your Wi-Fi. Ensure that your unit is within at least 15 to 20 feet from your router. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Review
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv. Good for gaming. Good for shows. Good for bright room
I would recommend this to a friend - Pros mentioned:Picture quality
Problem with firmware update.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 days, the tv kept turning off every 10-15 mins. Did a google search and found this to be a common occurrence and was advised to perform a firmware update. It would only do the update via USB which I found archaic and on the hi-sense support site, it would only allow downloading the firmware via registration ising my tv's serial number. It kept saying my serial number was not found. My tv was manufactured in March of 2024. The picture was good. The sound from the TV was good.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Twinone, Thank you for choosing the Hisense 65U7N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Great reviews on RTings.com but Not durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second and last HiSense, it’s a great TV overall but Hisense products simply don’t last.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Emiro, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a two-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.