Customer Ratings & Reviews

We are very happy with our purchase. Delivery was prompt and pleasant

Great TV! Gaming experience is very satisfying……..

After 3 days, the tv kept turning off every 10-15 mins. Did a google search and found this to be a common occurrence and was advised to perform a firmware update. It would only do the update via USB which I found archaic and on the hi-sense support site, it would only allow downloading the firmware via registration ising my tv's serial number. It kept saying my serial number was not found. My tv was manufactured in March of 2024. The picture was good. The sound from the TV was good.

I didn't care for the picture quality of the u7 and returned it for the U8 series. The U8 series is great!

Picture quality wasn’t that great, sound was baffling when volume was at 50%

My tv started showing garbage on the screen and I noticed a black spot on the bottom left corner seemed like something got burned inside and came out. I tried to claim manufacturer warranty from HISENSE but they are saying it is physical damage. There could be physical damage but that happened from inside the TV not outside impact. Never buying anything from Hisense again. Worst experience. Geeksquad is also not covering the warranty because they are saying it is still under manufacturer warranty.

Was ok not worth the price. I would update to something better.

Drops to black screen for a second or two then comes back when using hdmi device

The TV was broken in four months, and I’m still waiting for three weeks for the repair.

The TV had a burn-in pixel within two month's of purchase. Then spent another month and a half getting my exchange and finally got a refund for it. Never purchasing from this TV brand again.

Master class garbage tv. - don't recommend Master class garbage tv. - don't recommend Master class garbage tv. - don't recommend Master class garbage tv. - don't recommend

Couldn't use my Bose sound bar. Picture only good if looking straight on. If viewed from an angle, picture was very washed out. Called customer service. It is all AI and only provides answers to a very few specific problems. If your issue is not covered, you cannot talk to a live representative.

Fragile tv. They do not make tvs to last anymore. 1 tap by my son and the screen cracked

I recently upgraded to the Hisense U7 from my 7 year old LED TV, and I’m thrilled with the results. The U7’s Mini-LED backlighting looks great compared to your typical LED panel. Whether I’m watching HDR movies or playing video games, the contrast is fantastic. Deep blacks in dark scenes make everything pop, and the colors are vibrant without being oversaturated. The Dolby Vision HDR support is a great feature that has upgraded my home viewing experience overall. Hisense didn’t limit on features here. The Google TV interface is user-friendly and intuitive. Navigating through streaming apps is easy, and the selection is extensive. Plus, the two HDMI 2.1 bandwidth ports allow for smooth 4K gaming at up to 144Hz. As a gamer, I appreciate the variable refresh rate (AMD Free Sync) support and the Game Mode interface. The connectivity is fantastic too! Wi-Fi 6e, ethernet, 4 HDMI (2 x 2.1, 2 x 2.0), Bluetooth 5.3, optical out, composite audio input, 2 USB ports, and headphone out. On top of that, support for HDMI eArc and CEC. A must have for anyone wanting to run external speakers without extra cables. I typically have my TV hooked up to a sounds system, but if you don’t, note that the built-in speakers are plenty loud. I tested them out and was impressed by the immersiveness and quality they delivered. The Hisense U7 has a strong balance between performance and value. If you’re looking for an upgrade, this TV won’t disappoint.

The TV was choppy and just bad quality picture. We ended up returning it shortly after it arrived.

Amazing bright and blacks like a oled this is the best high quality tv with lowest price tag!

Not the correct model I wanted. Still waiting for the right one.

When I first learned of Hisense TVs, I presumed they were just another new to the market brand of cheap TVs. A few months ago, my daughter bought a Hisense, and she is very satisfied with it. So, when the opportunity came along to try out this Hisense 65” U7model, I jumped on it. Much to my pleasant surprise, my previous “cheapo” presumptions were abruptly trashed. My opinion now is Hisense offers excellent TVs at moderate prices. They provide a lot of “bang for the bucks!” Out of the box, the only labor required before placing the U7 is attaching the 3-piece stand. Once done, the hardest labor is lifting it to wherever you intend to place it. Unless you have very long arms and a very strong back, have someone to help with the lifting. When plugged in, you will notice a tiny white light at low front and center. That’s indicative of the always on feature, which maintains a small degree of power, so when you turn on the TV, there is no waiting for warmup. The many features of the TV include: • Connectivity: Four HDMI slots (Two 144 Hz and two 60Hz), Two USB, LAN, Cable/Antenna connection, and more. Something I have not seen before occurred after I connected my BD player. In the settings menu of the HDMI slots plugs, the device ‘s HDMI slot was changed from HDMI 3 to a name descriptive of my BD player. Looking into this, I found in settings the names can be edited to one of your choosing. • The Mini-LED lighting array combined with QLED Quantum Dot color provides over a billion shades of color. The outcome produced is amazing. Watching live programming is so realistic, it’s like being in the same room with the onscreen folks. • Dolby Vision captures the subtleness of facial expressions. In conjunction with Dolby Atmos which provides multi-dimensional sound, a great watching/listening experience is created. • There are several viewing mode choices (movie, sports, and more) to assist you in finding your favorite. I tried them all and found the default mode looks great to me. • There are a lot of streaming program icons (both free and subscription) available. A couple of my favorites are not included, so I plugged in a Fire Stick that I already had, and it works just fine. There are some bothersome or, at least quirky, things to deal with. However, I do not see them as a deal breaker. When you get the U7 operational and see and hear how great the performance is, the things listed below should have no adverse effect on your viewing pleasure. • The remote has lots of buttons, some backlit and some not. Unlit are the six direct buttons for the streaming services. Aren’t they important, too? • With all TVs in my history (including “Smart,” when you turn it on, it brings the last channel watched. With this one, it always starts with the home page showing the various streaming service options. For TV watching, you must scroll down to find the TV icon. Then, the TV opens in the channel select function with the last channel used highlighted. When you go through this process, there is a large banner across the screen showing other options. It will usually go away in a few moments, but it is annoying to have to go through that process before you can watch a TV channel. On more than one occasion, it took several clicks to get it open. • The remote is not always responsive when a button is pressed. Often, two or more presses are needed. • If there is a closed caption selection icon, I haven’t found it yet. • After several days of excellent operation, I turned the TV on one morning for a troubling experience. The home page came on when I powered up. I clicked the TV icon and got a black screen. Repeating, I still got a black screen. I tried a few of the streaming services, and the screen was black. About to blow my top, I stepped away for a bit to cool down. I pondered the matter, then a thought popped into my head. What do you usually have to do if your computer or other electronic device misbehaves? Unplug/count 10 to 20 seconds/plug it back in. I did that with the TV; and, voila, it worked. Then, I had a good laugh. So, keep this in mind if the same happens to you. • When connecting other devices to the TV, HDMI and other slots are readily available. If you plan to connect an external antenna, screw it in first. The mount is almost flat against the rear of the TV console. Unless you have very small hands, it is quite a task to attach the antenna cable. If you have already connected the cables for the other devices, it’s even harder to do. So, I advise you to attach the antenna cable first. Over time one gets acclimated to a TV’s operation. Overall, the importance of quality TV viewing, whether via antenna or streaming, performance tops operational quirks or shortcomings. This Hisense 65” U7 Google TV is worth the effort. It provides excellent TV viewing at a surprisingly attractive price. Keep the savings in your pocket. There’s no need to pay thousands of dollars as in the past to have quality viewing. If you want to spend more money, buy two U7s.

The TV has excellent image quality, and the Google Home integration is amazing. I already knew this brand while living abroad (and my 8-year-old HiSense TV at that time never really disappointed me). In summary, it is great quality for a great price. Samsung TVs can be as good as. But they really need to work on their price range.

One of the best reviewed televisions at this cost by many noticable review sites. I was very please after making this purchase. Out of the box settings were already dialed in providing excellent quality image. One of the best features is the sound having Atmos ready capabilities. Works fantastic with my home theater sound bar through Earc. Google TV operating system is easy to use and duplicates the Android system I had on another Hisense television.