Customer Ratings & Reviews
- Model:
- 65U7N
- SKU:
- 6577010
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 65" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) for its exceptional picture quality and brightness. Many appreciate its smooth 120Hz refresh rate and excellent black levels, making it a great option for gaming. However, some customers have reported issues with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Surprised purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, picture and features, looked for replacement for my lg an found this brand and am pleased with it.
I would recommend this to a friend - Pros mentioned:Brightness
Bedroom TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV for our primary bedroom and it’s perfect. The brightness is very apparent.
I would recommend this to a friend - Pros mentioned:Brightness
perfect tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing bright and blacks like a oled this is the best high quality tv with lowest price tag!
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, brightness and clarity. Great value.
I would recommend this to a friend TV review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was recommended by one of your reps. And he listens to what I was looking for and he recommended exactly what I wanted.
I would recommend this to a friendGreat value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price, excellent service at Apple Glen Best Buy as always
I would recommend this to a friend- Cons mentioned:Durability
Main board went out in 3 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably not a good idea to buy one of these. I bought a hisense and the main board went out in 3 years and it only had a 1 year warranty. Hisense refuses to fix and that main board is out of stock everywhere I'm guessing bc this is a regular occurrence for their tvs.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi JosephE, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We hope to have the opportunity to restore your trust in our brand. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Good quality but instant defect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the tv because of the reviews saying it’s better than a TCL QM7 but after having the tv for less than 2 hours the screen already had a dead pixel line. Took it back and got the TCL to have a safer option
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, Thank you for choosing the Hisense 65U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase. We hope you choose Hisense again in the future and if you do, we are here to help you. Thanks again, Harley with the Hisense Support Team.
Never Again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This companies customer service is abysmal. Their TV broke while in warranty. They sent a repair guy out who broke the lcd screen. It’s been over a month and still no replacement tv. Supposedly it was delivered yesterday…only thing left at the door was the shipping ticket…no tv. Can’t get a hold of anyone. Worthless company and I’d advise against buying anything from Hisense
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Seve, Thank you for choosing the Hisense 65U7N and for sharing your feedback. Rest assured, we take customer feedback seriously, and we are committed to improving our processes to prevent similar issues from occurring in the future. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team.