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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 429 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 65" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) for its exceptional picture quality and brightness. Many appreciate its smooth 120Hz refresh rate and excellent black levels, making it a great option for gaming. However, some customers have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 429 reviews
  • Rated 5 out of 5 stars

    Great TV with an unfortunate panel issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I want to make it known that I had to return this TV due to a defective panel. There was a strange red ghosting effect in Dolby Vision HDR content that outlined people and objects. Besides that issue, the TV was absolutely fantastic with amazing contrast and beautiful HDR images. The black levels on this TV are astounding, especially for the price. The Mini LED system really does a great job at preventing noticeable blooming so you can get deep blacks even when bright images are on screen. The image processing was also very good with lower quality content like YouTube and cable TV looking sharp and colorful when upscaled to 4K. I was also surprised by the audio quality of the TV with its built in subwoofer. I did connect the TV to a Hisense ATMOS soundbar and subwoofer but honestly it really wasn't necessary as the TV provided more than enough sound and bass itself.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. It outperforms some of my more expensive TVs with more popular brand names. The pic can be turned very bright to help with sunny rooms. Great value. I ended up buying two.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Best value gaming TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value TV for gaming and entertainment. 144hz refresh and great colors, features, and fantastic software. There's nothing not to like, and the price is a fantastic value.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great picture and anti glare display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti glare display is awesome, light and dark scenes look great and the color is very vibrant. A little bit of glitches throughout the operating system is the only frustrating part, otherwise I am extremely happy with the TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful picture at an amazing value!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally pulled the trigger on a new TV after months of research. AMAZING picture quality and response time. Pulling up 4k UHD HDR+ content can see every strand of hair on people, even skin pores. Only draw back is on dark scenes the center of the screen has a small radial back light increase, kinda like a projector would have on screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense TV purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this TV since it was a great price. Went to pick it up. Would not fit the way I had my vehicle set up. I had to make some changes and the Best Buy guy had to wait a few minutes and was very patient and did not seem like he was pushing me. Wanted to make sure the TV was safe and secure then he went back into his building. Do not recall his name but was very professional. The TV is exactly like some reviewers said, can see dark scenes and I was able to compared to my previous TV. Normal viewing the picture is so crystal clear almost like real life.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming performance, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price and the gaming (PS5) is also great as well. Very impressed with the sound as it sounds very good without a soundbar. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid television with nice overall picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice overall picture quality for the price. Contrast ratio not quite as good as my OLED but close. Vwrydetailed picture quality and smoothness. Remote is very nice as well. Google interface is pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely blown away!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this TV and I couldn’t be more impressed. The picture quality is absolutely stunning vibrant colors, deep blacks, and razor-sharp detail that makes every show and movie feel like a cinematic experience. The 4K resolution is crystal clear, and the HDR really brings scenes to life with amazing contrast. If you plan on gaming or just watching tv, I highly recommend buying this tv

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great Brightness, Lackluster Contrast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness is something else. It will light up a room. The colors were also surprisingly vibrant. Contrast is not the best but when you have dark scenes the dimming zones help. Overall, a great mid-range tv.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Very bright, great colors, overall very good for the price

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for gaming with the native 120hz refresh rate at 4k. The colors are vibrant and very accurate once calibrated. The screen is a little reflective, but it usually isn't noticeable when the tv is on. Overall a very solid tv for the price

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    U7 is a go to tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good and the brightness is good able to light up the room

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Dynamic looking!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, very bright, easy to adjust picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Tv, Coulda been the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Looking TV, built in subwoofer is pretty nice and overall decent sound quality and picture. Wish it was a roku, but i havent had many issues once you get your settings dialed in

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 3 out of 5 stars

    I really WANT to love this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, looks great, but in actual use the Google TV interface appears to be vastly underpowered - very laggy. TV buffers and pixelates often even though connected to router through cat6 cable, 500 mb Internet access. Previous dumb TV did not have this issue nor do the other two tvs in my household (which are connected via WiFi). 4k on You Tube TV is unwatchable. Not sure if my TV is defective or what but is going to be returned. Otherwise a very decent TV. Color and brightness are fantastic.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Dear MNJohn, Thank you for taking the time to share your experience, and we sincerely appreciate your feedback on Hisense 65U7N. We're truly sorry to learn about the issues you've encountered with buffering and pixelation. If you experience any slowdowns in the Google TV system, we recommend updating or re-flashing the software to ensure optimal performance. This can be done either over-the-air or by visiting our website to download the latest firmware update: https://www.hisense-usa.com/support/firmware-download If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good quality for the price. Nice colors love the 120hz.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV, great quality, deep blacks. Would hightly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Gaming performance

    Rated 5 out of 5 stars

    Very bright and sharp

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv super bright. Awesome for gaming up to 120 fps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense is the bang for your buck kings!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty stellar tv for the price and continues my affinity for Hisense as a brand. They are the bang for you buck kings. There's not much to say that cant be said better (and more technically) than tech sites but you won't be disappointed in this tv, especially since they are constantly on sale.

    I would recommend this to a friend
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