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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 411 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 65" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024) highly for its exceptional picture quality, brightness, and smooth performance, particularly praising its suitability for gaming. However, some users have noted limitations in viewing angles and occasional issues with the operating system's responsiveness and Wi-Fi connectivity. The stand design also received mixed feedback. Overall, the positive comments on picture quality and gaming performance outweigh the concerns about other features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 411 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    Good tv for good price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! This is a great tv for a great price. The screen is beyond bright and the picture quality is wonderful. The tv does has slight halo effect, and some apps struggle (mainly Spotify). All-in-all this is a good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    U7 is a go to tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good and the brightness is good able to light up the room

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hisense is the bang for your buck kings!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty stellar tv for the price and continues my affinity for Hisense as a brand. They are the bang for you buck kings. There's not much to say that cant be said better (and more technically) than tech sites but you won't be disappointed in this tv, especially since they are constantly on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good quality for the price. Nice colors love the 120hz.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for ur money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is very good quality, excellent colors, brightness, contrast,,,, excellent TV,,I love the remote control, illuminate with only one touch or movement, ease to find in dark room. TV sound is excellent. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great budget 4K HDR TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic TV. It gets very bright in HDR and makes the colors really stand out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for bedroom or secondary viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this as a bedroom tv and in the setting it does excellent. Great picture and motion handling and the Audio without a sound bar is acceptable for us, and we have a full home theater upstairs. Overall would recommend as a good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent non-OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For not being an OLED TV it has excellent colors and black levels. It performs excellently in my living room, mounted on the wall, directly across from windows, with minimal glare. Google OS works well also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been the best tv I have ever bought so far. It runs smoothly it creates a seamless experience from watching live tv to gaming to streaming. The quality is great and honestly it has made consuming electonic entertainment enjoyable.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Google tv

    Rated 3 out of 5 stars

    I really WANT to love this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On paper, looks great, but in actual use the Google TV interface appears to be vastly underpowered - very laggy. TV buffers and pixelates often even though connected to router through cat6 cable, 500 mb Internet access. Previous dumb TV did not have this issue nor do the other two tvs in my household (which are connected via WiFi). 4k on You Tube TV is unwatchable. Not sure if my TV is defective or what but is going to be returned. Otherwise a very decent TV. Color and brightness are fantastic.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Dear MNJohn, Thank you for taking the time to share your experience, and we sincerely appreciate your feedback on Hisense 65U7N. We're truly sorry to learn about the issues you've encountered with buffering and pixelation. If you experience any slowdowns in the Google TV system, we recommend updating or re-flashing the software to ensure optimal performance. This can be done either over-the-air or by visiting our website to download the latest firmware update: https://www.hisense-usa.com/support/firmware-download If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two weeks in and offers a very good picture under $1000. Im perfectly happy with the 2024 model vs paying over $1000 for the 2025 model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Audio Dropouts w/Apple TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. I am a filmmaker and really care about image quality, accuracy of filmmakers intention of look & feel and this does a great job in all room light conditions. HOWEVER, I stream from an APPLE TV 4k box and from the get go I experienced many audio issues. Essentially, while playing any 4k HDR/Dolbyvision video, video would play completely fine, but audio would experience dropouts that would last from half a second to maybe a second and a half and this would happen at no regular interval, but it would happen often and it would drive me crazy. Upon further search on the internet it became apparent that this was common amongst many owners of this and other model hisense tvs. These dropouts would occur in every condition - audio direct from tv, via bluetooth into headphones, via bluetooth via a sound bar, with all kinds of different settings changed, re starting, factory resetting, both tv & apple tv, using an older 2nd gen Apple 4k, swapping iut every hdmi chord I have in my house including exact setups/combos of devices & cables that work fine with my LG 4k HDR LED TV tv, updating all firmware & software, etc etc. the only work around I have found was to connect all bluetooth devices directly to the apple tv. That has worked fine at least since yesterday morning. Additionally I did just buy a really expensive new hdmi cable and plugged it in and it’s working ok now for apple tv to hisense with audio coming from hisense speakers. Maybe this will be the final fix? But I previously tried at least 5 other cables which work fine with the lg tv and ps5, apple tv etc. so .. I don’t know. Just know it’s been two weeks of trouble shooting and frustration!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This TV rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the highest rated TVs on market and it performs very well. The colors are spot on. Not quite an OLED but as close as it can get for half the price. This is the TV to buy for playstation or xbox with the response rate of 4k 120. Even watching TV is really good my wife sees more stuff. Amazing TV. The sound is completely amazing with a subwoofer built in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense U7N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good experience with Best Buy. The TV is unbelievable if you are used to lower end models. Truly amazing to see what this tv looks like in comparison, not all 4k is the same. Spent about 1 month deciding between u7 and u8n but you can’t go wrong either way. Hisense did great with this one and pairs great with the Xbox series x I got from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound! I went into the store ready to purchase another tv but the picture quality sold me. Then when I installed it at home I was again surprised by the sound quality! I do not need to use my soundbar. This is a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Right Choice for Us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for a great price. Size and clarity. I was impressed with the built in sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was a great buy. I had lower expectations based on the price, but the picture quality and features are very impressive. The sound quality for a TV is very good. It's not just a good value tv. It's a great tv overall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. The picture quality is great while watching movies and sports. The sound is better than expected for a flat pannel tv. The U I is also snappy and easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense U7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this television. This TV far exceeds expectations for the price point, it has a great picture and the sound is full bodied. Id buy it again tomorrow

    I would recommend this to a friend
  • Pros mentioned:
    Brightness
    Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. Google os lags a little on this TV. Very very bright.

    I would recommend this to a friend