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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and brightness of the 65" Class U8 Series TV. Many appreciate its black levels, refresh rate, ease of use, HDR, and value for the price. However, some customers have experienced connectivity issues and subpar motion smoothing. A few also found the TV to be quite heavy and had issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 488 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Ordered a TV, but we got a lemon

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how, since all of the other reviews are so positive, but this TV has been not good to us. The apps don't load sometimes, forcing us to unplug the TV and try again, it forgets our Wifi and makes us re-connect frequently even though other devices see the Wifi no problem (the router is within 4 feet of the TV), live shows just turn lime green sometimes and stay that way until you leave the app and come back in, the list goes on. When the tv works, it has a nice picture, but it seems more often than not, the tv is not working 100% as intended. Very frustrating.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi EricB, Thank you for choosing the Hisense 65U8N and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture -very bright.OEM sound is pretty good also.Will be installing Hi Sense dolby soundbar to morrow.Should be as high quality as the TV

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    LG G4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. True blacks, as a OLED TV should have but is also bright. Most OLEDs struggle with brightness.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and crisp image.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and crisp image. The google system is fast and very easy to use. Really nice TV

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Amazing value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the perfect TV. Go 65 and up to get your money's worth. Coming from the U8G. The black levels have improved greatly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV blew our old 4K tv out of the water, I consider this top tier for mid range budget tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this tv up for less than 700 open box excellent conditon and im super happy with it for that price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for under a $1k. Best TV I've had so far. My friends now want to come over and watch sports on my TV. It really feels immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Get it on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can get this under $1,000 then do it. Definitely recommened pairing with an AppleTV box, and takes aittle effort to get the settings right. Great picture quality for the price. Have a LG OLED as well and this tv compares favorably.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    So Far, So Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from Best Buy in Portage, MI on 6/8/24. Very impressed by brightness after coming from a six year old TCL 6-Series that was too dim to fight glare in the living room of my new house. Lots of tweaks to be made to get optimal picture. Was excited about onboard audio but the subwoofer seems to distort pretty easily so may go back to my Yamaha soundbar until I can afford something better.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++...GREAT TV...EXCELLENT PRICE.......OPEN BOX...GOOD CONDITION...LOOKS BRAND NEW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks Phenomenal, great for movie watching and gaming! Only issue would be that thr google ui can be a little laggy and doesnt pair well with sound systems that arent from google.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Excellent brightness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Very bright and easy to setup Would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture, but SERIOUS bugs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont need to repeat what everyone else is saying about the picture quality, its pretty amazing, but the tv has some SERIOUS issues. Mine keeps going into an endless cycle of restarting every few minutes. The only fix is to completely reset the tv, which means i have to be FAST, and get into the settings menu before it restarts. Also, even though there is a firmware update, it wont install via usb drive...it sees the update, and tells me to reboot to install it, but it wont install. I have the 65u8n, so packing it up for return is going to be a hassle. I love Hisense products, and have several in my home, but this one is a real disappointment. My recommendation is to avoid this one, its not worth the aggravation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for what I paid.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Bought it on sale , I have one already and I’m happy with it. I did return one to try the new TCL QM8 as many were recommending it. I did buy it and happy with that one also, it the skin tones are a lot better on the Hisense tv. More like Sony tvs. I have 2 other big screen Sony’s and they are the best. They do cost quite a bit more tho. I can say that neither TCL nor Hisense don’t have the processor that Sony has. When it comes to upgrading the streaming content , they are no where near Sony when you are not streaming 4k. Although right out of the box , I think I prefer Hisense even if it is slightly not as bright as TCL.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning TV. Very fastest UI. Super bright, excellent for a room with lots of natural light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need another one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great it’s a lot of things you can do with it I’m still figuring it out and the gaming this tv was built for it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest Google TV fan, but I prefer it to Samsung Tizen OS. Picture is awesome (to me). However, I do not have Optiphile eyes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture. Google tv app speed needs improvem.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is outstanding. The speakers aren’t bad for standard tv speakers. The only downside is the speed of processing access to different apps and channels are pretty slow.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with sound and image quality, I had lower expectations so great surprise. Only bad thing is it loses image settings quite often.

    I would recommend this to a friend