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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and brightness of the 65" Class U8 Series TV. Many appreciate its black levels, refresh rate, ease of use, HDR, and value for the price. However, some customers have experienced connectivity issues and subpar motion smoothing. A few also found the TV to be quite heavy and had issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 488 reviews
  • Rated 5 out of 5 stars

    This TV is awesome!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Great price. Great contrast. Really getting more then what you pay for..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv! Works with all our apps and subscription services. Especially love the YouTube screensavers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for the price. Wonderful picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow... Impressive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good 4K TV for the price. Great options and excellent video / audio quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to deal with customer service in scheduling a replacement tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Disappointed- Laggy and Weird Colors via HDMI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's extremely well rated on a lot of websites, I had serious issues. Even with 300+ mbps wifi from other devices in the same room, it drops so many frames in 4K and even HD. Not an app issue either as when I use a 4k Roku stick or stream on my old TV in the same room, I don't drop any. The Google TV interface is also super laggy, which could be related. I generally liked the picture quality though, so I bought tried a 4k Roku stick via HDMI which solved the dropped frames but no matter how many picture settings I adjusted, I couldn't get the colors close to looking normal (like it does when streaming from the TV's apps). Everything was very dark/brown, even with max brightness and toying with the colors. I'm torn between thinking the processing issues may be an issue with just my TV (and replacing with the same model) but I'll probably return and try something else.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Evan, Thank you for choosing the Hisense 65U8N and for sharing your feedback. We are sincerely sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Good tv bad sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good tv just the sound cuts out a lot and some shows are too bright

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Specs not correct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend; specs are not true or just my unit, but my xbox reports that my TV is not capable of 4K with more than 60 Hz refresh rate; way below advertised. No response feom Hisense support. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Nedo, Thank you for choosing the Hisense 65U8N and for sharing your feedback with us. The native refresh rate of this TV is 144 Hz. Warm regards, Harley and the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Hisense 65" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific viewing experience worth acquiring if you want an immersive type of watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U8n

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but returned because it had no way to pause over the air tv signals and wife said it had to do that

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HISENSE TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite what I thought it would be performance lags when switching between apps.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Great value for money. Delivers what it says.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Hisense U8N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Love it!! Definitely worth the money!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good for watching TV. Not sure about gaming though, as the screen blacks out sometimes. I need to get a new HDMI to make sure that's not the problem first

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mini LED is Good but not their yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good an oled, does have a much higher peak brightness but still would stick to the Sony, LG, Samsung OLED models for best overall picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A very happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that I got from the geek squad was very good. And the service I got from the sales reps from best buy was also very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U8n tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv would recommend it to anyone looking to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming and TV watching!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and has been very enjoyable! This is great for gaming and regular T watching.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very bright, using it at reduced brightness level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it wasn't for both the Hisense and Google start screens at startup my initial rating would be a 5. Long run Issue: For some reason, while in standby/off, at random, the TV goes to a dim grey screen. The standby/off light remains on and steady during this time. Bedroom TV, annoyance!

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello JohnG, Thank you for reviewing the Hisense 65U8N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. Your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Online Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great - the whole experience buying through Best Buy was horrible. Had to purchase twice do to logistical errors and still don't have a refund for the original purchase. The only reason it has two stars is that the last person I talked to was able to fix everything for me.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi KeithF, Thank you for choosing the Hisense 65U8N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. Hisense