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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and brightness of the 65" Class U8 Series TV. Many appreciate its black levels, refresh rate, ease of use, HDR, and value for the price. However, some customers have experienced connectivity issues and subpar motion smoothing. A few also found the TV to be quite heavy and had issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 488 reviews
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t believe the that you will get NBA 2k25 free. It’s a scam. Calling Hisense is like talking to a wall. Tv itself is fine

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi RobertG, Thank you for choosing the Hisense 65U8N and for sharing your feedback with us. We are currently working with the rewards program administrator to restock game codes and expect availability in the coming week. Please keep your PIN and try re-submitting or re-accessing the Rewards Store in a few days. As a reminder, we will accept claims up until December 16. We appreciate your patience as we get back into stock. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    So so

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv to watch. Can’t tell the difference from cheaper models. Felt like I over spent.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for reviewing the Hisense 65U8N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. Your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Huge improvement over previous U8G tv

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the older U8G tv & I wasn’t impressed with that one so I was a bit skeptical to get another one. I’m glad I did, there’s a huge improvement. We have an antenna & the stations all look good, there are doubles of some stations that say nextgentv & those look amazing with bright, clear picture. Blu ray & ultra blu rays also look amazing. DVD’s look good. We subscribe to Netflix, Hulu, Disney+, Prime video & Apple TV & some of those aren’t 4K but still look good. Setup was very easy, hardest part was logging back into the apps. The stand is very heavy but is in the center of the tv which is nice because it doesn’t hang over the sides of the smaller entertainment center we have it on. I can’t comment on gaming because we’re not gamers. The remote is improved also with longer backlighting time, direct buttons for Netflix, Disney,prime & tubi, I can’t get the voice command to work just yet & Hulu is missing from the detect buttons which I find odd since it’s a common one. I also wish the remote had numbers to select for channels instead of just up & down. The built in speakers are good, they’re loud, I prefer a little crisper sound though. This works with Alexa & has plenty of ports with 4 HDMI, 2 USB, 1 serial, headphone, AV in, LAN & digital audio out. Our older model was pone to constant screen freezing & loss of sound which was only resolved by unplugging it, hopefully this model is better with that. Hasn’t done it so far. So far really liking the upgrade, only reason for 4 stars is the remote & speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dollar for dollar, one of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture at this price range. This is my 2nd Hisense 8 series. Picture quality is excellent. If sharp picture/high contrast is one of your top priorities, look no further than the U8. The new speaker layout is the best I've had on a flat panel. Volume level doesn't need to exceed 3-5 in our bedroom. Couldn't be more pleased with my purchase at retail price. If you catch this thing on sale, it's a no-brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW! NO words!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my family’s 2 Hisense U8 series run steady 10+ hours a day NO issue at all last 4 years, we decided to get 3rd panel. The U8N is just next level WOW. JUST do it. I can NOT explain hoe GLOSSY vibrant this thing looks . Just WOW. My buddy has OLED he kept saying his OLED looks dated now , His next tv in d Living room he’s looking into Hisense U8 series.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Bright and Beautiful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bright, nice sound. Beautiful picture. I hope it lasts!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture - NOT retro game friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this tv and it is awesome - the picture is top notch, modern gaming works and looks great - it used to display older game systems awesome in crisp full screen (PS2, PS3, SEGA GEN, NINTENDO ECT..) The last software update (May 2025) now forces 4:3 with no way to change the aspect ratio to full screen or 16:9 - they eliminated that feature if you turn on the no latency mode. It WAS the best gaming tv - if you game buy a Sony Bravia - Sony allows you to change aspect ratios for retro gaming.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello MichaelS, Thank you for choosing the Hisense 65U8N and for sharing your feedback with us. We are so sorry to hear about your experience. If you require assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense was a good choice!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had never heard of Hisense TV when we started looking for a bigger one to replace one that quit on us. When we saw it in the store, we were impressed with the picture quality and the price. We are still impressed with this TV. We feel we made a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Impressed, very sharp picture, completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gamer ready!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming TV, game bar menu is very useful and easy to access. Picture is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Truly the Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I’ve ever purchased. Beautiful display, deep blacks, perfect as a monitor for my living room PC

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing colors

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve ever seen in person amazing colors and the local dimming zones really make a difference

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im surprise with the picture and sound of this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loved it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it has a pretty good image quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Incompatible with surround sound... kinda

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for picture quality. Really nice. BUT If you connect external audio output, it will randomly revert back to tv speaker almost daily. About the 50th time you go to settings and switch it back to ARC, it becomes unbearable. No solutions online. Just a ton of people crying like me. Also, unless you enable the microphone, it will shine an led in your face that you have to paint over. No bypassing this setting and it is quite annoying.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 65U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a two-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Off Angle Viewing is Unacceptable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so wanted to buy the U8N 65-inch TV to upgrade my U8H 55-inch TV. It has an unmatched bright and color accurate picture when viewing dead on center, but when viewed off angle the picture is absolutely awful! For my family room, half of the seating is off angle, so I had to settle for the much more expensive Sony X93L which doesn't have as good of a dead on center picture as the U8N, but does have a great off angle picture. Hisense needs to really work on improving its off angle picture quality!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and great picture, does seem to move a little slow at times but no other complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense u8n

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv picture is fantastic, great color and definition

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Awful customer service from Hisense

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than two months after I bought the TV, one vertical and one horizontal line appeared on the TV screen, indicating that a set of pixels had failed. Until then the TV had worked beautifully, providing excellent video and sound quality. My experience working with Hisense customer service since then has been awful. It took them two weeks after I'd provided all documents/evidence by email to schedule a technician. He arrived 10 days later, diagnosed the TV as not repairable and then literally destroyed it and left it in place in the living room. I had to pay a third party to remove it. The new TV arrived 10 days later. It works fine. Even though I like the TV, I will never buy a product from Hisense again because their customer service is just too painful to deal with.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello EricR, Thank you for choosing the Hisense 65U8N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. We appreciate your feedback, and we will look into ways to improve our response time. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support. Hisense

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    U8

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price! Works awesome with my new SOnos sound bar

    I would recommend this to a friend