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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 488 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and brightness of the 65" Class U8 Series TV. Many appreciate its black levels, refresh rate, ease of use, HDR, and value for the price. However, some customers have experienced connectivity issues and subpar motion smoothing. A few also found the TV to be quite heavy and had issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-488 of 488 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Its ok, get what ya pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought our U8 about 4 years ago. The picture was awesome. Now after only 4 years stuck in boot reloops and having to reload firmware all the time. Not saying its a super high end tv, but imo even for $1,000 it shpuld last longer. Still messing with it but doesnt look good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    StrikingForces

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as advertised and delivered in a timely manner. No problems encountered. Would recommend Best Buy for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 65" Mini LED, ULED TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent Next Gen TV, also the Google TV features are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV for the dollar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks later and still the best tv I've owned. Compared with LG, Samsung, TCL, Sony and for the buck this was best! Coupled it with a Sonos Arc Ultra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture and Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as anything from Sony , Samsung or LG. Built in sound system removes the need for a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense - 65" Class U8 Series Mini-LED 4K UHD QLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new TV!! The installation was a snap with the BestBuy professionals!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisfied with picture for the price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features you could want. But too bright for me. Had to turn the brightness way down. Also could not get good flesh tones on faces not matter what color adjustments I tried. And watching normal TV broadcast shows many scenes were just too dark with no detail in dark areas. Was able to help by adjusting the balck level, but for the price was never satisfied with the picture. Ended up returning to by a $400 TCL which has much better picture in general and good face tones, along with most of the other features, such as Dolby Vision/Atmos.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi BobB, Thank you for choosing the Hisense 65U8N and for sharing your feedback. We are glad to hear that you were able to return the TV. We hope you choose Hisense again in the future and if you do, we are here to help you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Tv never delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had the tv to review. Bought on 11/29. Supposed to be delivered on 12/3. Never got it. Can’t get it. No one seems to want to do their job and close out the ticket since it still shows in transit. I can’t even cancel the order. My hands are tied. Best Buy keeps telling me to wait 24 hrs. This is the worse customer service I’ve ever had and they have my money yet I have no tv in my home for a week now.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Smichf, Thank you for choosing the Hisense 65U8N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in the delivery process, we deeply regret that this situation did not meet your expectations. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense