Customer Ratings & Reviews
- Model:
- 65U8K
- SKU:
- 6541862
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, brightness, and impressive black levels of the 65" Class U8 Series Mini-LED QLED 4K UHD Smart Google TV (2023). Many also appreciate its ease of use, high refresh rate, and HDR capabilities, making it a great option for gaming. However, some users have expressed concerns regarding the remote control's design and functionality, as well as occasional internet connectivity and software issues. The price point is frequently cited as a significant advantage.
This summary was generated by AI based on customer reviews.
Beware of fake freebies & exorbitant install chgs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV from store #257 on 11/13/23. The "free" NBA 2K game promotion was a joke. Had to make several calls for instructions only to find it extraordinarily difficult to redeem. Typical bait and switch. I was charged $250 for installation, AND another $130 for a "specialized," supposedly difficult job. The installers were in and out in under 20 minutes and rated the difficulty "a 4 out of 10." Store manager refused to revert the errant and unnecessary $130 fee on a $1,500 sale. For these reasons, I will never shop at Best Buy again and can't recommend against patronizing their products or services strongly enough.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Hisense Customer, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We trust that our partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thanks again, Harley with the Hisense Support Team.
Hisense U8K
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV great quality! I recommend getting it have had no problems.
I would recommend this to a friend- Pros mentioned:Picture quality
great picture, awful software
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is great, some of the best ive seen with a non-oled screen, but the tv itself is super buggy, don't expect to get earc to work with any sound bar, the tv will recognize it for a bit then won't, and good luck getting any help from Hisense support, some of if not the worst customer service ive ever experienced, will not be buying another tv from this brand again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ZachH, Thank you for choosing the Hisense 65U8K, and for sharing your feedback. We're sincerely sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team.
Pay attention!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guy gave us the wrong wall mount for our tv. Gave us a sound bar mount instead. Had to drive 50 plus miles back to the store. Seemed very knowledgeable, but apparently picked up the wrong mount.
I would recommend this to a friendGreat TV, poor interface.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mini LED TV is fantastic. Google interface not so much. Slow response time even on hardwired connection. Some apps are slower than others, and using an external apple tv or fire stick is the way to go. TV itself is great.
I would recommend this to a friendmovie buff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has Excellent picture color and sound. I added a soundbar which enhances the volume and make Movie-watching way better.
I would recommend this to a friendLove this TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. It has a beautiful display and works very well for gaming and watching tv shows. It’s a big upgrade over my old TV.
I would recommend this to a friendCan't beat the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, but picture loses color/sharpness when not sitting directly in front of TV. I feel like I'm constantly trying to get a better picture, even with smart settings
I would recommend this to a friendGreat upgrade from my 8 year old TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, my only complaint would be that the built in streaming apps can get sluggish. This was easily solved by hooking up my own device, and now it works like a dream.
I would recommend this to a friend- Pros mentioned:Picture quality
Completely Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is black, but I have sound and it appears the dimming zones are working as i can see random dim lighting moving on the screen. I have watched this TV about 10 times. Of course, it is past the return window. Hopefully I can resolve the issue through tech support, but I regret buying Hisense at this point. The picture is nice and very bright, but motion is not great...of course this is when it worked.
No, I would not recommend this to a friend No title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have not had any issues, person at Best Buy recommended TV and he was right
I would recommend this to a friendA real grown-up tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I chose this tv!! Cheers to getting old and needing to read various reviews for a month before buying anything!! It paid off!
I would recommend this to a friendBox looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't installed this tv yet but this is the last day to write a review and get my $5 promo certificate. I'll report back later.
I would recommend this to a friendHisense u8k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv works great! The team at best buy was very knowledgeable. Guided us on the right direction to not lay the tv down in the back seat!
I would recommend this to a friendGreat TV, deep blacks, good contrast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I wish it was a little cheaper, but overall, it performs amazingly with deep blacks and great contrast
I would recommend this to a friendUnbeatable value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing performance for the price. This tv is an unbeatable value with as good if not better performance than some tv’s that are more expensive.
I would recommend this to a friendI wanna win the gift card !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is the best store i ever been to never had any issues with them with anyi only shop there and not any other retailers
I would recommend this to a friendNice TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price. I feel that tge brightness is to low on the built in Google TV but is fine with an external device such as Apple TV. Also only 2 HDMI 120 hz ports.
I would recommend this to a friendGood not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good not great tv. I think this tv works for most people, it has a good image on screen and the OS is ok. I ended up returning it because while it performed ok, if I’m going to drop $1k after tax on a tv I’m going to get the quality I want. The details in the image weren’t very good, gold coins looked like they blended together in movies and it didn’t do great in fast moving scenes. I ended up going with an OLED instead and I’m happy (albeit with a lighter wallet!).
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RickyBobby, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Good TV for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought last years tv for a discount. Good value for the price.
I would recommend this to a friend