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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 630 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, brightness, and impressive black levels of the 65" Class U8 Series Mini-LED QLED 4K UHD Smart Google TV (2023). Many also appreciate its ease of use, high refresh rate, and HDR capabilities, making it a great option for gaming. However, some users have expressed concerns regarding the remote control's design and functionality, as well as occasional internet connectivity and software issues. The price point is frequently cited as a significant advantage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 630 reviews
  • Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the price. I feel that tge brightness is to low on the built in Google TV but is fine with an external device such as Apple TV. Also only 2 HDMI 120 hz ports.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Updgared

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, got as an upgraded to the 2021 version based off the change in operating system. Still need to tweak some settings to maximize the picture but it’s decent out of the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good not great tv. I think this tv works for most people, it has a good image on screen and the OS is ok. I ended up returning it because while it performed ok, if I’m going to drop $1k after tax on a tv I’m going to get the quality I want. The details in the image weren’t very good, gold coins looked like they blended together in movies and it didn’t do great in fast moving scenes. I ended up going with an OLED instead and I’m happy (albeit with a lighter wallet!).

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi RickyBobby, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    TV gamer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the video quality it has in video games as well as the screen response with 120 fps, I recommend it for games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Staff, great service. Thank you Best Buy for on time delivery!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought last years tv for a discount. Good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a Samsung customer but i bought this due to price point and picture quality. Everyone loves this tv so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price only issue is some apps dont work right on the store but other than that great tv for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U8K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv all around. Probably the best tv you are gling to get for under $1000.00.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV at its best price. The capability of this smart TV as good as the $3000 TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, awsome tv, service was quick and easy. Delvery guys where quick friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv apps in the tv download is the best would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new TV. We would recommend anyone to buy and enjoy this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV my family enjoys watching it my kids enjoy watching Disney movies and cartoons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv ! We did a lot of research before buying this model. We also did a lot or research on the web as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't do these (surveys), but I'm Glad I made the purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense is the best brand you've never heard of.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Hisense; I keep adding them to more rooms.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the "value" price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months after purchase, panel developed a big blue blob. tried reset, and hours trying to adjust color. finally submitted warranty claim. jumping through hoops with pictures and emails and lack of follow up from Hisense. don't buy, the money you save is not worth the hassle.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi MarioC, Thank you for choosing the Hisense 65U8K and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our brand. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    65" Hisense U8k TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sales floor rep and delivery service. Very satisfied with store and Hisense TV so far. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for gaming, streaming, movies and over all. Totally worth the purchase.

    I would recommend this to a friend