Customer Ratings & Reviews
- Model:
- 65U8K
- SKU:
- 6541862
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, brightness, and impressive black levels of the 65" Class U8 Series Mini-LED QLED 4K UHD Smart Google TV (2023). Many also appreciate its ease of use, high refresh rate, and HDR capabilities, making it a great option for gaming. However, some users have expressed concerns regarding the remote control's design and functionality, as well as occasional internet connectivity and software issues. The price point is frequently cited as a significant advantage.
This summary was generated by AI based on customer reviews.
UledU8
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, it was a perfect tv update after 10 years
I would recommend this to a friendReview
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality tv worth the money would recommend to people
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent way to watch a movie love the mini LED TV
I would recommend this to a friendWould buy again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using it for a month and it hasn’t let me down.
I would recommend this to a friendVery good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good...!,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
I would recommend this to a friendHisense U8 65”
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I’ve ever purchased OMM. I highly recommend.
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase didn’t disappoint. I love my new Hisense TV.
I would recommend this to a friendTv review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well have only owned for a week,so hoping for the best
I would recommend this to a friendHorrible black uniformity over time (4 month)
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started to be a great TV. I bought the TV to actually have a good black mura and black uniformity for the best price. But over time the black uniformity got horrible, worse than any LCD TV I had before. Dark images display with clear bright spots, that also my wife complains about the at TV. No recommendations, a cheaper LCD TV does the job better for less money.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SimonS, Thank you for choosing the Hisense 65U8K and for sharing your feedback with us. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please be assured that your unit is covered by a two-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
stunning but with an issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice picture but wasn't reliable because of flickering issue. might replace because again it is a stunning TV otherwise. speakers were way better than expected for a TV too
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Julie, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We're sorry to hear that your TV is flickering. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Great TV but make sure you don't buy a detective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has a lot of great features for the price. I ended up returning it because there were dead pixels right out of the box. Ended buying an LG instead. My Hisense U7 model has been great with no image problems at all.
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned and bought a Sony. Husband wasn’t keen on this brand and sales person recommended different brand for longevity.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for your review on the Hisense 65U8K. We're sincerely sorry to hear that this unit failed to wow you. We hope you choose Hisense again in the future and if you do, we are here to help you. If you require additional assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Major problems between U8K and Hulu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After three weeks of total frustration which included numerous hours on the phone with customer service technicians, numerous hours logging on my new tv, changing out two Hisense U8K tvs, changing Internet providers, etc etc.. the Hisense manufacturer customer service technician discovered that Hulu doesn't provide support for the Hisense U8K and that this model will continue to have various problems with Hulu. Wife loves Hulu so GOOD BYE Hisense....
No, I would not recommend this to a friendGreat picture, poor hardware
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes. A lot. Especially on apps that “livestream” like ESPN. You have to shut the tv off every fifteen minutes or it has major lag issues. Tested by also running a stream on laptop and confirmed it was tv not the app
No, I would not recommend this to a friend- Pros mentioned:Black levels
Its bad for sports
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv a few days ago and im returning it. Black levels are good but picture doesn't look natural and the motion juddering is horrendous!!! I mean straight up awful. I boughy the tv for football and its unwatchable the football flutters the guys running look terrible and just cable tv is a 1 star. I know how to use settings and even i couldn't fix it. I may have got a lemon but i won't be going back to the well again.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi MichaelK, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Internet connectivity
Buy something else.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has easy to use software and the googletv interface is helpful. The hardware is severely disappointing. I have had the Hisense people out here to work on it twice and it still won’t stay connected to the internet. It also takes forever to start up.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Drew, Thank you for choosing the Hisense 65U8K, and for sharing your feedback. We're sincerely sorry to hear about your experience. Rest assured, we take customer feedback seriously, and your satisfaction is our priority. Should you have any reservations regarding your interaction with our Customer Service, please don't hesitate to reach out to our Social Media Team via Facebook (www.facebook.com/hisenseusa), referencing the review you posted on BestBuy. Thank you once more for your trust in Hisense. Warm regards, Harley and the Hisense Support Team.
OK TV for the price point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."I had initially set high expectations for this TV, but my experience has led me to give it a fair rating. The Google UI, unfortunately, tends to be slow and occasionally glitchy. Additionally, the display didn't meet my brightness expectations. I find myself contemplating the longevity of this TV and wondering if I might have regrets, considering the possibility of investing a bit more in a Sony or Samsung TV."
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Marcus, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Horrible watching Sports
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is top notch when watching movies and TV shows, but when it comes down to watching live sporting events, it’s horrible. It’s so choppy. I thought it was my WiFi connection, so I made it wired. Same issue. If you watch plenty of sports, This Tv is not for you
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi RashadB, thank you for purchasing the Hisense 65U8K and for taking the time to provide us with this feedback. We're sorry to hear that you are experiencing this issue. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
- Cons mentioned:Google tv
Issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every morning we would wake up to the tv being on and stuck on the Google logo despite the tv being turned off the night before. The only way to get off this screen was to do a hard reset. Ended up returning.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DMH2014, Thank you for your review on the Hisense 65U8K, and for sharing your feedback with us. We're sincerely sorry to hear that this unit failed to wow you. If you're open to giving us another chance, we'd like to assist you personally in finding a suitable TV for you which can be done by visiting our website hisense-usa.com to see our wide variety of units provided and where they can be purchased. If you require additional assistance please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Black levels, Picture quality, Price
Amazing price, quality and features GET IT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.YOU WILL NOT FIND A BETTER TV PER DOLLAR THAN THIS... The blacks and whites are so near perfect they rival oleds at 2x the price... I've always been an absolute diehard sony xbr fan and this blows those away with the price point and better yet features and image accuracy... the 55 inch is only $699.... the 65 and 75 are still under a grand and even at those prices will outdo anything in their price point. I'm in no way saying this tv can't be beat but to beat for example the 55" $700 hisense you'll need a $1200+ sony or samsung...the 75 is even better with an IPS panel which keeps its inklike blacks at steeper viewing angles than the 55 and 65 models can. 2 hdmi 120/144hz channels with arc , usb C , usb 3.0 , real atmos through built in speakers or passtrough "built in speakers on any tv suck for atmos as do soundbars" but this does a very good job at producing an atmos experience or dts-x which i prefer for a clearer less boomy sound Theres very little tuning needed out the box the colors are very accurate as is. Simply use "theater day mode" in all content and if available color space on auto, anythin else just oversaturates Color: warm 1, or warm 2 if you want just a tad cooler/cleaner look Contrast on default 50 Black level -1 on all content modes (dv , sdr , hdr) Brightness 72-77 based on personal preference for SDR and on hdr/dolby brightness 100 Local dimming on high all content. Turn off any advanced contrast or automatic color options.. Clarity menu add sharpness +5 leave everything else off or low motion enhancement is best off for less lag and soap opera effect but if you prefer it pick film , or pick custom and set to judder:4 , blur:6
I would recommend this to a friend