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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 559 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, brightness, and gaming features of the 65" Class U8G Series Quantum 4K ULED Android TV. They appreciate the excellent video quality, find it to be a great value for the price, and enjoy the exceptional brightness and 120hz refresh rate for gaming. However, some customers have concerns about the motion handling, ghosting, remote control, Google assistant, and blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 559 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Second Hisense TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Hisense TV. We bought 65 inch TV and that's pretty good size for family room. Overall nice TV and budget friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Lasted 3 Days Before a No Power Condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impressions were great. Bright and vibrant TV, high end specs at a mid-teir price. Unfortunately when i got it home I noticed light leakage from the panel in the lower corners and dealt with stuttering while watching a 4K movie from my Series X. After 3 days of ownership the TV would not power on. No lights, no response to the physical power button. Followed their troubleshooting guide to no avail. I brought the TV back to Best Buy where an employee verified it was a no power condition and I returned it. 2/5 Stars: Sadly i cannot recomend this TV. Great first impression, bad short term ownership experience and questionable quality control. Hopefully it was a one off bad unit, but given my experience I opted to return the unit rather than exchange.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello BestBuyCustomer, thank you for your interest in the Hisense 65U8G and for taking the time to provide us with feedback. We are so sorry to hear that your TV would no longer power on, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hisense TV

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV excellent for what I need it for, not as good as my OLED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with this TV, it's fits just what we needed and the picture quality to others in it's price range is unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Real good Smart 4K TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with my New Hisense TV, is real a good buy, beautiful colors, sharp, and clear sound

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Best TV for the price, bar none!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievably bright and vivid and beautiful picture! Blacks are very black, great tv! Only wish it came in 75 and 85” too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV. Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. A lot of feature. This TV supports VRR 120hz, Dolby Atmos and DTS! Gorgeous picture quality and amazing motion handling

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great tv for the money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv snatched this baby up for 899 no complaints. Very bright even on theater night mode. Would remonend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first new TV I've purchased in quite some time and the first 4K TV I've owned. The picture is incredible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    HORRIBLE EXPERIENCE WITH THIS HISENSE TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to receive my new Hisense TV on May 17, 2021. The next week I hired an electrician to hang it 8 feet up on the wall, tilting it down so friends could view from anywhere in the room. The picture was amazing and everyone was wowed. For about a week. After that every time I turned it on, the screen would start flashing off and on, about 1 second of picture to 8 seconds of black screen. I immediately went to Best Buy online and it was 2 days past the 2 week limit for return. Do they actually think that everyone can get a 65" TV and have it up and running long enough to discover problems within two weeks? During Covid it's impossible to even hire anyone in my area that fast. I offered to pay for service to my home but because I didn't purchase Geek Squad protection I was completely out of luck. I bought this TV because it was on many top-rated lists for 2021. After searching troubleshooting tips for the above problem, I found that it is not an uncommon issue. The "tips" were nothing more than unplugging and plugging back in, looking for interference, or checking settings (Haha, you can't even see the screen). If none of these work the online consensus seems to be that it is an internal issue and it should be returned to Hisense directly under the one year factory warranty. I'm just wondering now if it would be throwing good money after bad to hire and pay two people to take it down off the wall, buy a tv moving box, pack it up and pay for shipping to return it and then wait for who knows how long to get it back. Ridiculous amount of trouble after be willing to try a lesser known brand.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We are so sorry to hear that your screen is flashing off and on. We take pride in making sure we produce high-quality, reliable air televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top TV for mid-range price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. HiSense makes great products that compete and even win the top brands, without the BRAND markup. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Hisense has come a long way.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hisense has come a long way. 4K 120hz after the recent updates fixes all of my concerns. Great value with all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    accesing my devices not worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To get best quality viewing, you have to commit to allowing access to your network and devices. Great quality but the intrusion is not worth it. I started getting numerous unsolicited calls from all over. I could hear my computer going through a long process as if info being downloaded or accessed. Took it back for that reason.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello nanoman, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We are sorry to hear that you were receiving unsolicited calls, which resulted in you returning the unit. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Stunned by the picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical with buying U8G because of the brand but I saw the reviews on rtings and thought of giving it a try. Since because of the holiday season BestBuy has longer return periods. Its one of the best screens I have came across(besides OLED). There is a lot of light in my Living Room so I needed a Tv with high brightness level. This Tv beats all my expectations. very bight in broad day light. Seems like Hisense is taking over Big Brands like Samsung and LG.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for price- performance ratio. Doubt you can get better picture quality for a price with in the ball park.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is probably one of the best that you can get for the price and the specs it has.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Best gaming tv if you’re on a budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv for gaming on ps5 and the Xbox Series X! And it’s the best value out there!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Great TV better then Qled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but I rather go with LG CX. Great bright tv not the best for gaming though!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value for Money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv for its price. Competing with the big brands on features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    U8G for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv does everything that I need it to do and supports all my entertainment needs very future proof

    I would recommend this to a friend