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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 559 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers express satisfaction with the picture quality, price, brightness, and gaming features of the 65" Class U8G Series Quantum 4K ULED Android TV. They appreciate the excellent video quality, find it to be a great value for the price, and enjoy the exceptional brightness and 120hz refresh rate for gaming. However, some customers have concerns about the motion handling, ghosting, remote control, Google assistant, and blooming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 559 reviews
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv remote only works when you remove battery and install back in

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality at a competitive price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went through a LOT of reviews and then discussed options with "Anthony" at the Niles Ohio store. Ultimately went with this TV and are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Incredible if you don’t get a bad one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the picture quality is outstanding for the price, unfortunately had to return due to receiving a faulty unit.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello SouljaBoy2003, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We're so sorry to hear that you received a faulty unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Great value. Highly recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV just as advertised. Excellent quality. No issues whatsoever. I actually purchases for the basement for my young children and feel it is probably better than my Samsung Q 90

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best TV on the market under $1000. I had heard complaints about the android tv platform, so was surprised that I actually ended up preferring it to Roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 65" TV for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is n excellent tv for the price, I had H8G model and wanted to upgrade to a newer edition, this has all the latest technology and Android TV runs so much better than on H8G. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Service were awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the money. Sells out as fast as it appears for a reason! And the delivery was great, quick, efficient, and always communicating!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nearly Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck. The best tv you can buy especially when on sale. punches above its weight class and is untouchable without spending 50 percent or more on another tv and brand

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv for gaming and in average is a good tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv so far, the game mode works pretty good. The only bad thing is, I can’t screen mirror from my iPhone, the Hisense app sucks.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HDR and Dolby Vision content problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give this TV a higher rating but some reason when I watch dolby vision and HDR content it appear dark and the colors seemed kind of washed out. I contacted Hisense who sent a service guy to replace the main board and cables but it didn’t resolve the problem. Could be a setting but I’ve tried quite a few changes and still haven’t been able to fix

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Donafello, thank you for your interest in the Hisense 65U8G and for taking the time to provide us with feedback. We are sorry to hear that Dolby Vision and HDR content appear dark. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do. Please ensure your TV is updated to the latest firmware version (L0721) by going to Settings > Device Preferences > About > System update > Check for update. If this does not resolve the issue, please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    Hisense U8G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now know why you can’t find this TV on display at any stores. The big guys must pay a lot of money to keep this from people. Buy it and you will not believe it’s performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was packaged very well from being damaged and unpacked easily. Once turned on and update were complete worked as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is if your TV is over 2 years old... Your looking at an instant upgrade! I am shocked with the price to performance on this tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    U8G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good clarity. Worth the price. Hisense is a good competitor for major brands like Samsung, etc in future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amazingly true to real colors is remarkable. Have is paired with an Enclave surround sound system it’s just like being at a theater.Highly recommend this Television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Great picture, terrible tv and company

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV about 5 months ago, and after 4 months, the "Black Screen of Death" due to their terrible hardware (which is a growing problem for Hisense). I talked Hisense, and they were some of the rudest people I've had to deal with. They kept giving me a round around to get the tv fixed on top of being rude and arguing with me about my purchase date (which I proved him wrong about). The TV has NO edge protection for the panelling. It's exposed except on the bottom. My kids ended up bumping that exposed paneling and put line in the screen, so Hisense said, oh, warranty is voided, good luck. The picture is great! But it's terribly built and put together. Do not buy a Hisense until they fix the "Black Screen of Death" or you'll be without a TV you just bought for weeks!

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi 5Solas, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We’re so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    65 inch smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all i think this is a good buy, this is my first time trying this brand i always bought Panasonic and Sony, so now i will see how long it last without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future proof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best future proof tv you can get for your money. Top notch technology. I hope Hisense comes out with the 85 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that bypassed my expectations. The only issue I’ve had thus far is with the built-in Chromecast not working. Otherwise very impressed and satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did many researches, compared this to Samsung, LG and Sony. Eventually chose this one because it's cheaper but has many features that I like. Love it!

    I would recommend this to a friend