Customer Ratings & Reviews
- Model:
- 65U8G
- SKU:
- 6457437
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.2 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the picture quality, price, brightness, and gaming features of the 65" Class U8G Series Quantum 4K ULED Android TV. They appreciate the excellent video quality, find it to be a great value for the price, and enjoy the exceptional brightness and 120hz refresh rate for gaming. However, some customers have concerns about the motion handling, ghosting, remote control, Google assistant, and blooming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Works well gaming at 4K HDR 120hz with no tearing.
I would recommend this to a friend - Pros mentioned:Picture quality
I'm blown away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing TV! Do not hesitate! Buy it. It's so bright and the HDR is beautiful! Love that it has so many picture settings. Even the sound are amazing... It has a five band equalizer!
I would recommend this to a friend - Pros mentioned:Picture quality
Great for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming TV for under 2000. Has all the gaming features. Great picture. Sound is decent, but I have a sound bar system for better audio. Only negative I have noticed is occasional glitches in the menu system.
I would recommend this to a friend SamTheMan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv., especially when streaming HDR or Dolby vision movies
I would recommend this to a friend- Pros mentioned:Picture quality
Screen Flicker around 100fps, power issues,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes this TV looks amazing for the price. I got it to upgrade the TV for my gaming room. Xbox series X and computer with RTX3070. Unfortunately this model struggles to properly send anything over 100 fps. Kinda ruins the purpose of this tv being for gamers...When your FPS approaches 100fps the screen starts to flicker with white bars and makes games unplayable its so distracting. No update has fixed this. I have reached out to Hisense and they have told me 2x to install a firmware that is already installed on the TV. They are very much dragging their feet. Look up U8G screen flicker before buying. In retrospect I should have spent the extra money to get a LG. This has been a lot of headaches. Also issues with it losing input signal for no reason, in the middle of a game. And it likes to reboot on its own. BUYER BEWARE!!!
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Logan, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We're so sorry to hear that your unit is flickering and losing signal. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you; make sure you mention this review that you left on BestBuy. Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv and amazing picture and motion quality and definitely worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellant TV. No picture adjustment needed. Better than I expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase! Awesome picture quality!
I would recommend this to a friend - Pros mentioned:Brightness
So close, yet so far!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bright colors that pop off the screen, but... there terrible light bleed into the black bars. Whenever there was a bright object near the black bars, the bars would turn gray and hazy. This was unacceptable and made movies unwatchable. I even exchanged my first U8G and the second one had the exact same issue! I finally gave up on the U8G and got a TCL 646 and thankfully the black bars stay black, no matter what the content is.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Choocher, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We're so sorry to hear that your TV was showing light bleed, which resulted in you returning the unit. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
- Pros mentioned:Picture quality
Awesome picture, horrible support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this tv is awesome. Its super bright, only thing wrong was i had excessive picture stutter, slow motion like affects. Hisense customer support sent me a new firmware which did not work, then they stopped responding. I ended up returning before i got stuck with it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Jcan2020, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We are so sorry to hear that your unit had picture stutter, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Anyone else have this major problem?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first 2 weeks of owning this TV, I would’ve given it five stars! But then the problems began. I feel like I’ve lost the operating system lottery. The first problem was exceptionally slow time to open apps. Some apps took upwards to six or seven minutes to download. After a few days and added to the first problem was the second problem. Once the app was finally downloaded after some time, it would pop out of the app and return to the homepage. Crazy? After a few days with the first and second problems nonstop, the third problem arose! When trying to open an app it would automatically drop and go back to the homepage, Time after time after time and then luckily on one attempt the app would open up. The third problem was instead of dropping the app and going to the homepage the TV just switched off! The first few weeks when I had no problems, I was using a Roku 4K ultra stick. When I took the 4K stick out and used android the problems began. I’ve tried to contact Hisense customer service and keep getting a recorded message that they can’t receive calls because of technical difficulties.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for purchasing a Hisense 65U8G and for taking the time to provide us with feedback. We're so sorry to hear that you're experiencing these issues with your television. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard purchase as a brand snob, zero disappointment
I would recommend this to a friend- Pros mentioned:Picture quality
Hisence Tech support unable to resolve issue...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality... Nevertheless had to return because of a sound/ sound menu issue that was addressed multiple times with Hisence tech support. They were unable to resolve issue so I returned TV for refund.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We're so sorry to hear that there was a sound/ sound menu issue, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.
Got a non-answer to a simple direct question.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I asked if this TV had a wide viewing angle I got a deflective non-answer as they tried to steer me to a private chat out of view of the public answers to my question. Draw your own conclusion from that.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello TVbuyer, thank you for your interest in the Hisense 65U8G and for taking the time to provide us with feedback. This television has a vertical alignment (VA) panel. It has higher contrast ratio, which gives a clearer picture but narrower viewing angles; this panel is more suitable for darker rooms. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
Not worth $1300
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited to get this tv after reaearching for quite a while. Over my budget but decided to splurge on myself. The local dimming is atrocious. I bought this tv mainly because it has 360 dimming zones thinking that would take care of blooming and light bleed. Upon turning it on, I was very disappointed. It reminded me of my 2017 Vizio M series. I'm definitely bummed out. First time buying a Hisense but will be returning for a TCL unfortunately. On paper, this tv seems like a unicorn but in practice, it's a hobbled donkey. The one positive note is that the speakers are actually pretty good.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Rezo, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We're so sorry to hear that you are unhappy with the local dimming. Please ensure your TV is updated to the latest firmware version by going to Settings > Device Preferences > About > System update > Check for update. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv goes black for no reason at all. Going to return it.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Black, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We are so sorry to hear that your display goes black. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks again, Harley with the Hisense Support Team.
Trying to get the Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all this is more on the bestbuy shopping experience. Ordered the tv, scheduled the delivery to have it canceld 3 times with me having to call ech te to find out why! No calls to me and no emails. Short answer from them is we do t know where the tv is.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello RRR3, thank you for your interest in the Hisense 65U8G. We are so sorry to hear that your delivery was cancelled. Please reach out to BestBuy Customer Service at 1 (888) 237-8289. I'm confident that our partner at BestBuy will take care of you! Thanks again, Harley with the Hisense Support Team.
Products only last 2yrs.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This company is the worst ever and I'll never buy another product from them. Customer service don't have no compassion.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Jays, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with this feedback. We are so sorry to hear that your unit stopped working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Since this unit is no longer covered by Hisense's manufacturer warranty, we kindly suggest reaching out to a certified electronics technician for assistance. Thanks again, Harley with the Hisense Support Team.
Could have been good but….
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning it after it continuously opened or closed apps without having the remote in my hand.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Johnston, thank you for purchasing the Hisense 65U8G and for taking the time to provide us with feedback. We are so sorry to hear that your TV was opening and closing apps on its own, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Hisense product, we are here to help! Thanks again, Harley with the Hisense Support Team.