Customer Ratings & Reviews
- Model:
- 75H6570G
- SKU:
- 6404309
Rating by feature
- Picture Quality
Rating 3.6 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 3.6 out of 5 stars
Customers are saying
Customers regard the 75" Class H65 Series LED 4K UHD Smart Android TV's picture quality as exceptional, delivering sharp details and clarity. They appreciate the reasonable price point and the ease of setting up the TV. However, concerns are raised regarding its short lifespan, with reports of the TV ceasing to function within a few years of purchase.
This summary was generated by AI based on customer reviews.
Didn't last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this set for only a year and a half and within the first year the mainboard died and was replaced under warranty though we were without a TV for weeks before hisense got someone to fix the set. Now just over 6 months later it appears the backlight has died, of course out of warranty. I have a visio, Sony, LG, and Samsung that are all well over 3-5 years old with no issues which makes me question the quality of the brand.
No, I would not recommend this to a friendEhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture glitches (flashes full screen of green) especially while watching Dolby digital movies. Picture also looks foggy
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Tyre, Thank you for your interest in the 75H6570G. We're sorry to hear that you are having an issue with the picture of the unit. We sincerely apologize for the inconvenience this has caused. Not to worry we will be more than happy to assist. At your earliest convenience, please reach out directly to our support team at [email protected], 1-888-935-8880, so we can find the appropriate solution.
We look forward to hearing from you!
Harley with the Hisense Support Team
Broke after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on July 13 and delivered on July 24, 2021. After one year exactly, today (July 24th 2022) our TV stopped working all of a sudden. Hisense refuses to help since we are a couple days outside of the warranty. Don’t recommend!!! They WILL break after usage. Money is better spent on a higher quality TV, and we are out the money we originally spent now.
No, I would not recommend this to a friendPoor HiSense Warranty
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your time. I bought two TV's. A 75 inch and a 55 inch. The 75 inch lost picture within 19 months. I called HiSense Customer service and they said it was past the manufacturer date and could not help!!. The TV is less than 2 yrs old. So basically i am out $700. Save yourselves the time and money and look at other Brands that stand behind thier product.
No, I would not recommend this to a friend- Cons mentioned:Warranty
Avoid.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year warranty, it died at 1 year and 1 month. Avoid.
No, I would not recommend this to a friend Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Would freeze and not power on. Only way to fix was to unplug from the wall.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Scott, Thank you for your interest in the 75H6570G. We're sorry to hear that you were having issue with your television. We sincerely apologize for the inconvenience this has caused. We're sorry to hear that you had to return the unit. We do hope you decide to choose Hisense again in the future.
If you have any questions please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Fssxghhhvcv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not pleased at all because it does not have good picture quality i would love to switch it out for a Samsung instead
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6570G and for taking the time to provide us with a feedback. We're so sorry that your not pleased with our television's picture quality. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Could be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dispute the full array lighting, the picture could be a lot better. My old 1080 Sony looks a lot better. Sometimes the tv freezes when you first turn it on and try to open Netflix and even the volume will have a big delay. Seems like it has a really cheap processor. I was talked into buying this by a best buy employee. Kinda wish I hadn’t now. And with best buys very short return policy it’s to late to take it back.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Barrymore, Thank you for your interest in the 75H6570G. We're sorry to hear that you are not pleased with the picture quality, the television freezing up and lip sync issues with the Netflix app. Please perform a factory reset on the television by going to Settings>Storage & Reset>Factory Data Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
hard to install Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv is the lamest TV I had ever bought, very poor quality. Trying to install Alexa takes you to another website with all kinds of add ons and downloads and they are only expansions looks like they are companies who are paying Hisense to place all these advertisements very bad so at the end, I had to give up and didn't complete the Alexa installation, sound is ok and the picture is alright, not thrilled about it
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6570G and for taking the time to provide us with a feedback. We're so sorry that your TV is having complications with setting up Alexa. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at [email protected]. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Reliability
Hate it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow acting tv... unable to use the TV due to it turning off out of nowhere
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Wade, Thank you for your interest in the 75H6570G. We're sorry to hear that you are having an issue with the television being slow and the television randomly turning off. Please perform a factory reset on the television by going to Settings>Device Preferences>Reset. The television will then shut off and after coming back on will prompt you to set up the TV like when it was just out of box. If this does not resolve the issue please give us a call at 1-888-935-8880 or email us at [email protected].
Thanks Again,
We look forward to hearing from you!
Harley with the Hisense Support Team
Warning do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this tv. I’ve had it for less 11 months and now I can’t use it because the firmware will not update. I’ve contacted Hisense and got absolutely no help. I contacted geek squad and that person was useless. Do not buy this tv
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6570G, we do appreciate the feedback and review as this helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. Please send a direct message to our social media team on Facebook (https://www.facebook.com/hisenseusa) so they can assist you. Make sure you mention about this review you left on Best Buy. Thanks Again, Harley with the Hisense Support Team
NO apple tv or roku tv apps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This garbage tv doesn't have apple TV or roku TV available either in the google app store nor is it built into the TV. How is it possible in 2020 that these apps are not built in or available in the app store. Android or not this should be available without having to buy additional devices. NEVER AGAIN. TCL, LG, VIZIO, SAMSUNG, ETC.ETC. ALL HAVE THESE APPS AVAILABLE! GARBAGE
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Steve, Thank you for your interest in the Hisense 75H6570G and for taking the time to provide us with a feedback. We’re so sorry that your preferred app is not available or supported on this TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. If you have any questions or concerns please give us a call at 1-888-935-8880 or email us at [email protected]. Thanks Again, Harley with the Hisense Support Team
- Cons mentioned:Reliability
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working in less than a year. Would not recommend
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi Emma, Thank you for purchasing a Hisense 75H6570G and for taking the time to provide us with feedback. We're so sorry that your TV stopped working less than a year. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant download hulu, not a very “smart” tv. And in the box and the add’s they advertise hulu.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6570G and for taking the time to provide us with a feedback. We're so sorry that your not able to download the Hulu app to your your television. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. You can visit Google Play https://play.google.com/store/apps to see the availability on the apps that suitable to download. If you have any further questions or concerns please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Do not buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality, not worth owning. I have a vertical black line that conveniently appeared after my return date had passed. I really have zero confidence in this TV. Would not recommend. Online reviews seem like it's a good value, but if you look at the Hisense Facebook page, you'll realize how bad the company really is
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6570G and for taking the time to provide us with a feedback. We're so sorry that you've received a vertical black line on your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive customer experience that we strive to consistently deliver. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Doesn't last one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was worth the price when I first got it, it wasn't anything special but it got the job done. But as soon as it was one year old the TV completely went out and it has to be replaced. Avoid this brand if possible go with someone who has better quality control.
No, I would not recommend this to a friendGlitch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen sends a snowy white glitch through the screen when watching.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Travis, Thank you for purchasing a Hisense 75H6570G and for taking the time to provide us with feedback. Thank you for getting in touch about these issues, we do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks Again, Harley with the Hisense Support Team
Quit working after 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV quit working after 8 months. There was an update that was sent and the unit couldn't perform the update and now it's not powering on. It was stuck in a loop, trying to install the update. I was told that a firmware to fix the problem will be sent to me, but I still haven't received it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Sean, Thank you for your interest in the Hisense 75H6570G and for taking the time to provide us with a feedback. We do appreciate the feedback and review. This helps us greatly to improve on our products and services, not only for our loyal customers, but for our customers of the future as well. We really want to get to the bottom of this as much as you do, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
Crappy internal computer.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV, it is slow to respond to the remote, the apps force close all the time. After it's been on all day it freezes up and won't respond unless you unplug it for 15 mins
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for your interest in the Hisense 75H6570G and for taking the time to provide us with a feedback. We're so sorry that your television freezes and that for it to temporary works you have to unplug the television. Please perform a factory reset by going to Menu>> Settings>> Device preferences>> Reset>> Reset your TV back to the factory default. If none of these troubleshooting tips fix the issue, please reach out directly to our support team at 1-888-935-8880 or email us at Service@Hisense-usa.com. We look forward to hearing from you! Thanks Again, Harley with the Hisense Support Team
It isnt worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this tv exactly a year and the led light(s) went out. Make sure to get an extended warranty if you decide to go this route. The sound was in and out 8-10 months in. 12-13 months led light(s) went out. Incan still hear it but that it. :(:(:(:(:(:(
No, I would not recommend this to a friend