Customer Ratings & Reviews

I bought this tv for our church. The connectivity was great and the color of the tv is amazing. It feels really smooth.

Other than getting used to soap opera like movies the TV is smart and very good

Excellent service, they brought it to me and the guys brought it down to my house. Now when I have free time I watch a lot of TV.

Absolutely beautiful color ! Highly recommend this tv to anyone who loves watching movies !

An amazing TV! The Mini LED is thr way to go! The picture is absolutely amazing

very happy with this tv been alittle over a year. I would buy again!

I purchased this tv 6 months ago in Manchester, Ct. I was unable to take it out of the box due to i had to remodel my room it was going in. The tv was finally opened 5 months after purchase. Best buy 1st of all delivered to the wrong address[ my house instead of my fiancé house as I told the salesman who happened to be the manager of the store and the person i had to deal with when i had an issue with the tv not working] After i hooked up the tv, i immediately noticed the screen had both vertical and horizontal lines running through it and a black spot on the upper right side of the screen. The box has no damage to it and the exterior of the tv also has no damage to the screen or the body of the tv either. I first called Best buy and explained the situation. Best buy gave me a phone number to call for Geek squad. I called them , they gave me the manufacture phone number and said its a warranty issue and i need to speak with them first. I called the manufacturer and i was told by them the tv has to be inspected by a tv repairman at my expense and they said i have no warranty, even though the tv is only 5 months old and i have a 1 year warranty from the manufacture and i purchased an additional 2 year warranty from Best Buy And i also am a member to Geek squad and the Best buy protection that i have been paying for years now. So, after i called the manufacturer and they said there's no warranty and I'm on my own to repair, I called the Geek Squad back again and the person i spoke to told me to just bring the tv back to the store and they will exchange it for another working tv. Now, here is where it really gets from bad to the utmost worst ever experience i have had to endure ever in the 58 years of my life. I went to the Best Buy store i purchased the tv from and i spoke to first Stephanie in the Geek Squad counter and i was told that there's nothing they can do to remedy my situation. I asked to see the manager. The manager, Fernando [ who happened to be the person who sold me the tv 5 months ago] walked over and immediately i could see by the look on his face and mannerism he was not happy to deal with my situation. I explained everything that had transpired for the past 3 hours and how i was told to bring the tv back to the store and they would gladly exchange it. Fernando made it extremely clear that there was no way in hell that he was going to allow me to get a tv exchanged for a working tv. First off, Fernado yelled at my fiancé and i because we brought back a 75 inch tv to the store and the store policy is no tv larger than 43 inches is to come back to the store. Fernando then informed me that the Geek squad person who said to bring the tv back to the store did not say that and he accused me of lying about that. I told him i didn't know about the policy of not returning a large tv to the store and i then called Geek Squad in front of him and show him that i wasn't lying about the exchange as he so arrogantly and smugly accused me of. I put the woman on speaker phone, she said, yes, bring the tv back to BestBuy and they will exchange it. Well, Fernando was not going to allow that what's so ever. Fernando made it very clear that 2 Geek Squad employees did not know how to do their job and where stupid in his own words. Fernando even went to the extent of demanding the womans employee id number and then asked her how long she has been working for Geek Squad , after she told him that she has worked there for 9 months, he proceeded to then belittle her and told her she doesn't know what she is talking about and needs to go get training on how to do her job. He also made reference to the Hisense corporation that they are foreigners and don't know how to speak English or know what they are talking about either. I questioned Fernando about his claim that everyone whom i spoke with doesn't know what they are saying and i told him as a business owner, if i had people telling my customers one thing and then another person saying something different i would have no customers left. Fernando then said something derogatory towards me about my business. This infuriated me so much i had to walk away from the area for 5 minutes to cool down and regain my health as i was having anxiety pains and was getting extremely upset. When i got back to the area, Fernando informed me that despite 2 employees telling me to bring the tv back for an exchange, that would not happen. Fernando said i had to return the tv back to my house and call the manufacturer back again and demand to speak to the manager there and tell them to help me with my tv issue. The next day i called the manufacturer back and this time i received someone whom we both understood each other, and he was polite, friendly and most helpful. He asked me to send him 3 things via email which i did and i am just waiting for a response from the manufacture to resolve the issue. The bottom line here is this. I gave a 1 star not for the tv, but because of the obnoxious, rude and belittling language Fernando the so called manager of Best Buy treated me and my fiancé'. Fernando talked so badly about the manufacturer that it put a black eye on the manufacturer and would turn off any potential buying customer. Fernando made it very clear that we were not important to Best Buy and the fact that we have a brand new tv that was just taken out of the box and not working, Fernando demonstrated that his importance is more valuable than my non working tv. His smug attitude and constant smirking made it the worst customer service ever experienced. When i hear from the manufacturer about how they will fix my situation, i will update on how the tv will work. I will say that the reason i purchased the tv is because out of all the TV's that were on display, this tv had the best picture quality and the price was great.

Customer service is great. The TV is very good. I enjoy it. I’m very pleased with the process and the quality of the TV in the packaging.

Watched Avatar on Disney+ and the U6N really brings out the highlights and detail that this movie demands. Brightness and contrast pop. Watching fights, YouTube and live tv via antenna, the Hisense u6n makes the content look better and upscales it like a campion handles fast moving images well and love the remote. Can’t recommend me this tv enough,

Great Product!! This TV have 90% DCI P3 color comparable to Samsung TV with only 70% P3 color at half price. The google TV is really playful.

Unbelievable quality at a great price, for the size and features such as mini led this tv is comparable to tvs close to $2000. Would recommend

Great picture, fast running, lightweight. Overall great purchase

Love my new TV sometimes the resolutions is off but overall great buy.

Excellent TV and sound! Very professional and firm installation!! I feel very happy!!! Thank you Best Buy for your attention and dedication to the customer!

Amazing TV! Tons of apps and extra features that make this Tv great. Picture Quality, Color are awesome.

This tv was a replacement for my 2020 hisense 4k tv and it definitely was a good purchase, no issues and even better picture

I recommend this tv it has clear picture and amazing sound when watching movies and playing video games.

The picture is excellent. It was very easy to set up.

As far as the viewing quality I’m very impressed I went from a Samsung that gave out to this. I just don’t like the sound. Good thing I have it hooked up to a Bose sound bar.

Amazing good quality image! I’m so happy with my purchase!