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Customer Ratings & Reviews

Your price for this item is $549.99
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 200 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are positive about the 85" Class A6 Series LED 4K UHD Smart Google TV (2024), frequently praising its picture quality, ease of use, and value for the price. Many also appreciate the readily available apps and the TV's large screen size. There were no significant negative comments reported. The positive feedback suggests a high level of customer satisfaction with this model.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 200 reviews
  • Rated 5 out of 5 stars

    Classy and svelt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant colors, slim profile, easy to set up, happy with this purchase !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price. High volume. Will recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for the price, solid graphics and refresh rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 85 inch tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great tv for the price and size you can’t beat it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dark colors don't show to well under direct or indirect light

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello AaronD, Thank you for choosing the Hisense 85A6N and for sharing your feedback with us. We regret to hear that our preset picture modes didn’t wow you. However, this isn’t a manufacturing defect—the presets are designed to suit a range of viewing preferences, and some customers may find them less ideal for their specific needs. For the most precise color reproduction, we recommend professional TV calibration services. A certified technician can fine-tune the settings to match your exact preferences and viewing environment. Many users find this greatly enhances their experience. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Keeps going back to store mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems setting up the TV since delivery. When the system is working it works find but then it keeps jumping back into store mode. Since this is being used for a sign display this is unacceptable. We have spent hours on the line with Best Buy Tech support. Tech support was very professional. Their solution worked for a while but now it started going back to store mode.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Barry, Thank you for your review of the Hisense 85A6N. Please turn off Store mode under Menu > Advanced System to resolve this issue. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    86inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this based on other reviews. The picture quality is decent but not great. For the price though I can’t complain.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello NathanR, Thank you for reviewing the Hisense 85A6N and for sharing your feedback. We are sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Wifi problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi not connecting right. Also, picture seemed to pop out of the background — looked strange. Delivery was good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible for streaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible TV you can’t stream anything it’s soooo slow. Probably one of my worst purchases real shame I spent $800 on this. Had it for 5 months and all it does is crash.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello BrianR, Thank you for choosing the Hisense 85A6N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 3 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a solid tv. Not the best to watch in the afternoon on dark or night scenes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is ok not best but not the worst .cant beat the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Free steaming service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the 2 free streaming service. No one gave me a code for them . It was for like 3 months

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv stopped working just after the 1 year warranty.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Golfaway, thank you for choosing the Hisense 85A6N and for sharing your feedback with us. Since this unit is no longer within the manufacturer's warranty, please reach out to a certified electronics technician for assistance with the repair. Thanks again Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    na

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a whole month to receive my TV install. It wasn’t Best Buy. The people they get to deliver day item they need to do better find a good people that they come deliver.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 85A6N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. Hisense

  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV shipped with the wrong TV stand legs, not a great experience.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Rkl2000, Thank you for choosing the Hisense 85A6N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $599. This tv is nothing but awesome. Picture quality is way better than i expected. And google tv is so smooth. I will buy another one for my living room. I dont need OLED. This will be just fine and way cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase for an even better price! Thanks BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and apps. 85” looks marvelous above our fireplace. Geeksquad team members were phenomenal!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the cash !!!! It was hard to figure out what I was looking for so I took a chance on this tv and it is awesome!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85in. Hisense TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Very clear picture! Would purchase again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Was Catfished to purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was offered 25dollar gift card online when i was to purchase. I purchased and its not even im my history. Didnt get gift card or any points

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JoseIzaguirre, Thank you for choosing the Hisense 85A6N and for sharing your feedback with us. We deeply regret the inconvenience caused by the unexpected incident. To promptly address this issue, we kindly suggest reaching out to BestBuy to initiate a resolution process. We trust that our esteemed partner, BestBuy, will swiftly provide you with the necessary assistance to resolve this matter to your satisfaction. Thank you once again for choosing Hisense. Hisense