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Customer Ratings & Reviews

Your price for this item is $798.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 208 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the excellent picture quality, vibrant colors, and high refresh rate of the 85" Class QD7 Series QLED 4K UHD Smart Google TV (2024). Many appreciate the value for the price, noting it as a great option for its size and features. Positive feedback also highlights the impressive quality of the television itself. The high refresh rate is particularly praised for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 208 reviews
  • Rated 1 out of 5 stars

    Wish I could get my money back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Multiple menus is a horrible UI not a menu in a menu but completely separate menus depending on where you are or what you watching 2 Picture quality is 8/10 but not even close to customizable as my previous Hisense 3 Sound 2/10 4 constantly disconnects from soundbar 5 Remote 0-10 I’m on my third in 4 months and no my dog doesn’t use them as a chew toy 6 The firmware update process is ridiculous and VERY unintuitive requiring your laptop a usb flash drive with special formatting and specific capacity (they don’t tell you that until after you buy one) downloading their software and then starting your setup process all over again (30 mins easy if you care) 7 And even when you have a case number you’ll need to re-explain your issue because reading is hard Some of the customer service reps were very nice and seemed to care others not so much.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Jebediah, Thank you for choosing the Hisense 85QD7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. USB Firmware updates are just an alternative option. The TV can receive updates over-the-air, but in the event that you would like to check for available updates, you can go to Settings > System > About > System update. The TV comes with a one-year manufacturer warranty that also covers accessories, including the remote. If you would like to receive a new remote, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support. Hisense

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the TV. The price is better than i fond another where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and great support from Bestbuy team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great experience not only with product but with customer service in general.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small Price for a Big size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv for the price, quite big so make sure you have the room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense 85" t.v.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with the whole purchase from the online deal to the delivery. Best Buy made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    supersize me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you looking for a big screen on a budget you can go wrong with this one picture is only as good as the input

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super display and Google TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super display and Google TV Purchase good Bose soundbar for ultimate theater experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like my tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the quality of the image, it is not the best but is not bad for 85 inches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense is a great brand for a great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is bright and clear. A little blooming in dark scenes, but you can’t beat the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big TV energy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television interface and voice controls perfect!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm definitely happy with the Savings.was treated well in the store Overall, it was a good experience in Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv ………………………………………………………………………………….,.,..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very good TV for the price. The resolution is ok and has many inputs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are impressed with the value for this tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv for buck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price, HDMI only supports 60hz

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the old tv’s in 90’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u switch it on, it took time to display the channels. Nice resolution though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is not clear and the the setting for get it is so complicated

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 months old and the motherboard went out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My motherboard failed within two months, Hisense customer service was useless. I thought this hoping to save some money over the Sony that I originally wanted. Save yourself and stay away.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hunter, Thank you for choosing the Hisense 85QD7N and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 2 out of 5 stars

    Ehhhh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the tv 11/9/24 and there has been pixel spotting after two weeks. Green spots and lines have abruptly. Waiting on a reply on repair or resolution.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Raul, Thank you for choosing the Hisense 85QD7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv flashes a white screen at random times. Returned it and the second one does too. Tried the tv on several outlets to be sure and got the same result.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello JasonE, Thank you for choosing the Hisense 85QD7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense