Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $798.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the excellent picture quality, vibrant colors, and high refresh rate of the 85" Class QD7 Series QLED 4K UHD Smart Google TV (2024). Many appreciate the value for the price, noting it as a great option for its size and features. Positive feedback also highlights the impressive quality of the television itself. The high refresh rate is particularly praised for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 204 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Miss

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product and great picture great audio sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    USB ports not reading portable storage/flashdrive

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite easy use as major brands, also USB ports having issue of recognizing usb storage/flash drives. FAT32 or NTFS still having same issue. Hopefully Hisense will come out with better updates in the future to solve that issue other than that it's very good TV for the price.

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello KongF, Thank you for choosing the Hisense 85QD7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. Please be assured that your unit is covered by a one-year manufacturer's warranty. We encourage you to reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 5 out of 5 stars

    85” TV

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the price margin and deals that Best Buy offered I could not miss out on this opportunity. The TV quality is amazing and makes me feel like I am in the theater with great TV speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money quality tv, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV for the price. GREAT VALUE! It has a long list of features that makes it feel that it should be worth 3 times that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronic and personal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service very vey attending not have problems in asistent they are so respectful and the electronics work very good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and good product, I really enjoy it, fast shipping!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas purchases

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the experience of shopping in your store. It was great my kids and I enjoy the items that we purchased from you guys my kids are enjoying meant this Christmas. Thank you for the reasonable price that you offer this year.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Nice TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Picture is very good. Sound is good. Loved the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok TV for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has ok color accuracy and the upscaling can be a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super happy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, recommended. Delivery was on time and they were super friendly. The guys met all my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV and all the functions. Very satisfied on the purchase and good price compared to other high end tv with in same level category

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an awesome buy. The team at Best Buy was amazing and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing all the way around! Handles on tv make it easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On par with high end tvs

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning tv that is worth the price. I like the smooth motion and vibrant visuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85" tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality for the price Didn't fit but I can't complain the TV is huge I had 65" and really made the difference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish I could get my money back

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 Multiple menus is a horrible UI not a menu in a menu but completely separate menus depending on where you are or what you watching 2 Picture quality is 8/10 but not even close to customizable as my previous Hisense 3 Sound 2/10 4 constantly disconnects from soundbar 5 Remote 0-10 I’m on my third in 4 months and no my dog doesn’t use them as a chew toy 6 The firmware update process is ridiculous and VERY unintuitive requiring your laptop a usb flash drive with special formatting and specific capacity (they don’t tell you that until after you buy one) downloading their software and then starting your setup process all over again (30 mins easy if you care) 7 And even when you have a case number you’ll need to re-explain your issue because reading is hard Some of the customer service reps were very nice and seemed to care others not so much.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Jebediah, Thank you for choosing the Hisense 85QD7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. USB Firmware updates are just an alternative option. The TV can receive updates over-the-air, but in the event that you would like to check for available updates, you can go to Settings > System > About > System update. The TV comes with a one-year manufacturer warranty that also covers accessories, including the remote. If you would like to receive a new remote, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at Service@Hisense-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support. Hisense

  • Rated 4 out of 5 stars

    Small Price for a Big size.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv for the price, quite big so make sure you have the room.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the TV. The price is better than i fond another where

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase and great support from Bestbuy team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great experience not only with product but with customer service in general.

    I would recommend this to a friend