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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 104 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the 85" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024), particularly praising its excellent picture quality, brightness, and impressive black levels. Users find the TV easy to use and appreciate its size. Many also feel it offers good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 104 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loving It!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far pretty good tv like the picture quality and the size. My only issue is that the menu doesn’t fade out on it on you have to manually clear it from screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Purchase experience of Hisense 85” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing televisions through Best Buy for fifteen years and the experience has been the same, which is excellent. They answered all my questions and made my purchase easy and smooth. Had to pick the television up at there warehouse location which was also easy and everyone was helpful there as well. I would recommend Best Buy for your future purchase of any television you looking for. We are really satisfied with our recent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, the picture is so crisp and looks amazing with my Xbox series x

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beyond expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research for the right TV. I currently own an LG OLED C series and love it. But this TV really stood close -- The technology within is fast (google), the picture is incredible, and just love the great features (sound settings and visual setting customizations). Totally a bargain deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture easy to use. Replaced my 65 inch tv. Can’t beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Home Theater Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! I had considered a 100" one but I think it would have been overkill for my room. Ungraded from a U8H and it's on par or better than that one. Only issue I have seen is on this size screen some lower resolution menus didn't look that sharp but watching TV, movies and streaming all look great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for price and quality. Has good options and settings

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Hisense 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price point very impressed have heard horror stories about their customer service but we have had a great experience with hisense. A picture quality especially with animation is fantastic. Plus best buy is always there for any questions. It been happy holidays for sure

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Won't do this again...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy this set based on several very positive reviews I saw online by usually reputable review sites. My son and I watch our share of movies, but our main use is playing our Xbox and Playstation systems. The tv had an amazing picture, and had all of the features that we were looking for in a gaming television. After only 3 weeks, however, the televison started to have issues. While we were playing games, the television started flashing from time to time. While it was infrequent, it was still enough that it was noticable and distracting. I tried everything I could, from adjusting every setting I could think of, changing cables and inputs, to resetting the tv. Nothing has helped so far, and of course, the problems started only a few days after Best Buy's return window had ended. Now we are currently stuck with a television that cost around 1400 dollars after tax and shipping, and all I can really do is try and take it up with Hisense, which I am honestly not looking forward to doing. After this experience, I will never buy another Hisense product, nor will I purchase another item from Best Buy. The only reason I left 2 stars instead of 1 is because while watching movies there are no issues so far, and as I said, the picture is beautiful, so as of now, it at least serves that purpose. Buyer beware, however.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for your review on the Hisense 85U7N and for sharing your feedback. We are sorry to hear about your experience. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size TV for my new living room. Images are clear, colorful. Easy to login to all our streaming services. Setup was done by best buy and they perfectly centered it. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super bright!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded my expectations.. Great TV!! And sound..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Works very well. So far no issues. As expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV with the right source

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The source you use really matters when trying to get the most out of this TV. Disney+ and Netflix in HDR really help this TV pop and look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my old 65 inch. Turns on almost instantaneously. The he google feature is a mice touch for quick questions and navigating to different apps. And game play is so amazing on this tv at 120fps you can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best one I could find for the money after doing a lot of research. If you go any cheaper the picture quality is much worse. This is the sweet spot.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has an excellent picture and great sound. We did not need to add a sound bar. It was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Hisense u7 85

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My living room has a wall of windows on one side. It is very bright in the afternoon. This television is easy to view from any angle even on the brightest day. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently tv, beautiful colors and features. This TV is indeed the best you can get for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Large Screen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking TV for a reasonable price. I researched 85" TVs for several months and this one kept coming up in my research. I can say that the picture and sound are terrific for sports.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and sound. Easy to use the remote control.

    I would recommend this to a friend
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