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Customer Ratings & Reviews

Your price for this item is $1,234.99
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The comparable value price is $1,299.99

Customer reviews

Rating 4.5 out of 5 stars with 104 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the 85" Class U7 Series Mini-LED 4K UHD QLED Smart Google TV (2024), particularly praising its excellent picture quality, brightness, and impressive black levels. Users find the TV easy to use and appreciate its size. Many also feel it offers good value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-104 of 104 reviews
  • Rated 1 out of 5 stars

    Issues with audio sync

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having lots of issues with voice sync to multiple devices

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi AaronB, Thank you for choosing the Hisense 85U7N and for sharing your feedback. We are sorry to hear about your experience with your unit. Please complete a factory reset on your unit by following these steps Settings > System > About > Reset > Factory reset. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although others have had good things to say about this TV, I think I must’ve had a defective one. Could never get the picture with the correct color or acceptable sharpness. Returned and bought a Samsung which I’m very happy with.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi Hisense Customer, Thank you for choosing the Hisense 85U7N and for sharing your feedback with us. We are so sorry to hear about your experience with your unit. We take pride in producing high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We hope you choose Hisense again in the future and if you do, we are here to help you. Thanks again, Harley with the Hisense Support Team. Hisense

  • Rated 1 out of 5 stars

    Failed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed delivery, the item was not delivered on time, it was rescheduled at the very last minute

    I would recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hi JorgeC, Thank you for choosing the Hisense 85U7N and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration. While we, as the manufacturer, may not be directly involved in delivery, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive. Hisense

  • Rated 5 out of 5 stars

    Great Budget 85” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as an upgrade after some living room modifications. The TV looks great mounted on the wall and the picture is very good for the price. Plus all the capabilities and available connections in the back, it is hard to argue about anything this TV offers. I stream my live television so the overall quality could be better, but that is at no fault of the TV, only the streaming providers. Movies are excellent quality with no complaints. You wont be disappointed!

    I would recommend this to a friend
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