Customer Ratings & Reviews
- Model:
- AX5140Q
- SKU:
- 6638461
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the AX5140Q 5.1.4 Channel Soundbar for its impressive sound quality. They also find the soundbar incredibly simple to set up. With these positive attributes, the soundbar appears to be well-received.
This summary was generated by AI based on customer reviews.
Great for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had a couple other affordable surround sound systems and this is the best on so far. The sound quality of the behind speakers is great!
I would recommend this to a friendGood value for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the money. I was concerned about the name brand but exceeded my expectations. No complaints alot of features.
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Feels like I'm at the movies! Crisp clear sound!
I would recommend this to a friendWorth buying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Easy install and work great with all tv
I would recommend this to a friendGreat surround sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great easy to hook up will recommend to friends
I would recommend this to a friendAlmost perfect for price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the soundbar didn’t sound too bad for the price. Just could not get over how bad the subwoofer was. Sounded like it was going to fall apart. So decided to return it.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi DanielH, Thank you for your review of the Hisense AX5140Q. We are truly sorry to hear that this unit failed to wow you. We hope you choose Hisense again in the future and if you do, we are here to help you. Thanks again, Harley with the Hisense Support Team.
surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great value great sound hooks up seamlessly to a hisense tv
I would recommend this to a friendSounds abound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound system and very easy to set up and pair.
I would recommend this to a friendHisense TV and Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, the sound is amazing, crisp and clear!!!!!!
I would recommend this to a friendPerfect setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality when synced with a Hisense television. A+++
I would recommend this to a friendPlease don't buy hisense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the soundbar with high expectations. I have a hisense u8n and bought the soundbar expecting that hiconcerto feature will work seamless. Unfortunately the TV and the sound bar doesn't synch well in hiconcerto mode. Sometimes sound comes from tv and soundbar (on earc) a few seconds apart and creates an echo effect for the dialogues. Same is the case with subwoofer. Even for 5.1 hd movies on Netflix, subwoofer may or may not work. Same issue with rear speakers. Opened a ticket with hisense, they closed it without resolving the issue. Hisense doesn't accept returns and i cannot return it to best buy as the 15 day window is now crossed. Spend a little more and get some quality soundbar. You get what you paid for. And the customer service sucks as bad as the product.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Hisense Customer, Thank you for choosing the Hisense AX5140Q and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Decent system for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent package for the price. Wish bass was better.
I would recommend this to a friendBrand response from HisenseProductExpert
Posted .Hello Paul, Thank you for your review of the Hisense AX5140Q. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Poor connection and sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had nothing but problems with this system. The sub will go into a disconnect-reconnect loop every few minuets. The right rear channel also goes in and out. It's really frustrating trying to make this work. I have the sub about 3 feet away from the soundbar, and it still goes into the loop. Even when it's connected, the sub output is almost nothing. I have an older 5.1 system from Hisense, and it is much better sounding, without issues. I wouldn't buy this model.
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi ShawnR, Thank you for choosing the Hisense AX5140Q and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
Speakers won't connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right side speaker wont connect, did all troubleshooting didn't work. Rating is my experience, may work for others
No, I would not recommend this to a friendBrand response from HisenseProductExpert
Posted .Hi SteveM, Thank you for your review of the Hisense AX5140Q. We are truly sorry to hear that this unit failed to wow you. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-935-8880 or via email at [email protected] so that we can promptly address and resolve the issue for you. Thanks again, Harley with the Hisense Support Team.
