Techtober SaleEnds 10/12. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $4,999.99
The comparable value price is $6,499.99

Customer reviews

Rating 4.7 out of 5 stars with 12 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 5.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the L9H Laser TV's exceptional picture quality, frequently praising its vibrant colors, sharpness, and brightness. Many appreciate the ability to enjoy a clear image even in well-lit rooms. The included 120" ALR screen and high resolution contribute to the positive feedback. Overall, the visual experience is a significant selling point for this projector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Rated 5 out of 5 stars

    It is Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond thrilled with the performance of the Hisense L9H120 Laser TV. I have had my unit setup for over 1 month, and it has been flawless, and a frequent destination for me and the family in our home. We love the 100% immersive experience of a 10 foot screen that pulls you in! I have been watching and wanting this unit for well over 1.5 years, since its original announcement, and I have been keeping close tabs on purchasing this projector, including setting price alerts. The price for performance is excellent, especially after a significantly discounted sale price. The picture quality is stunning! The view is amazing in our light controlled media room. The tri-laser performance is spectacular, and the brightness and HDR quality is on point and rivals even my 77 OLED Evo panel TV. Color and contrast is impeccable. The image clarity is stunning even with fast action scenes, no noticable blur or other artifacts. It is an impressive experience and a joy to watch, and often evokes an emotional response, I have at times experience bodily anxiety with how immersive the viewing content is! We use this Android OS TV for watching everything. One of the most important considerations for me to future-proof was having an ATSC 3.0 Nextgen tuner. A tuner is not a feature usually found in a projector, let alone a Nextgen tuner, but it is in this "Laser TV" and it is an awesome feature. It was a very important consideration for me in making my purchase toward this projector as opposed to the previous generation model. OTA Nextgen TV broadcasts are expanding, and offer additional features and quality with more coming. Future proofing now for this transition was well worth it, and we utilize this feature regularly! Additionally content streaming from any of the popular streaming platforms, or watch UHD 4K Blu-ray movies via a connected gaming console is easily accessible on this product. Airplay and casting is a breeze, and the Android operating system is very responsive and easy to navigate. I really enjoy the Android TV experience, and numerous apps are available in the Google Play Store found in Settings-->Apps-->System Apps. The included remote is simplified, responsive, and easy to use. The 40W built-in audio with Atmos from the projector provides a surprisingly great standalone audio experience. I often use the built in audio for TV viewing or when trying to not disturb the family, or when just viewing without a commitment. The projector supports eArc, optical, WISA, and Bluetooth, so there is a lot of options for more committed listening experiences for the full theater experience with separates, I highly recommend this path, and wouldn't recommend a sound bar with this projector, as I think the built-in audio likely revivals most soundbars. Your room, needs, and setup will be different than my own however. The included fixed 120" Ambient Light Rejecting screen (ALR) screen is beautiful, and very high quality. Combined with this projector it is a perfect match and provides excellent contrast and brightness, increasing the overall viewing quality. I elected to stand my screen off the wall several inches, so I could keep a couple wall sconces on the wall behind the screen, and not have to relocate or remove them. In full disclosure, there is a slight light bleed through the screen only when there is no image being projected, however with an image projected, you cannot see the light bleed through at all, and I have a nice warm ambient glow from behind the screen now. So while there is some light transparency, the screen is not rated for acoustic transparency, but it may provide some limited success if this is your only option for audio, but I haven't tried this, nor would I recommend. The item ships in a large overpack box, inside is a large box containing the frame and screen, and below that is a separate box containing the projector itself. They are very well protected and arrived safe, even with my outerpack box receiving lots of damage from the shippers handling. I would suggest professional installation. I am very particular and handy, so I chose the DIY approach, but it was a bit time consuming and stressful with concern for any accidental damage. Assembly was pretty straightforward. The instructions are pretty good, having only left me with minor question at a couple steps, that I seemed to figure out on my own. You start by assembling the frame for the included ALR 120" screen. The frame is very high quality, fitment and assembly is straightforward, and it is sturdy. There is a LOT of hardware, and by hardware I mean a LOT of screws and a reasonable amount of reinforcement brackets for the frame to assemble. Assembling and working with this large frame needs a lot of space for assembly, and a clean area. A lot of care is needed when you start to work with the screen, and it will require two persons to roll the screen out and set the frame on it, to prevent damaging the screen permanently. Once the assembled screen is done, it will take some precise measurements to ensure you mount the wall brackets on the wall in the correct location based on the position of the stand of your choosing used for the projector. Be sure you take measurements in advance to ensure your projector stand is low enough to provide frame clearance at the top of your wall. There is NOT a lot of flexibility with a fixed focal lens to get the position correct, the projectors position and screen location are very much tied to one another! The assembled frame/screen simply sets onto the two wall mounted brackets and will require two people to hang the frame off these brackets to prevent damaging the screen. Aligning the image onto the screen takes a little bit of work. The process isn't intuitive and following the user manual instructions will greatly help in squaring your image up nicely to fill the full screen and provide the optimal picture quality (in-focus). There is minimal adjustment maybe 1-2" up and down available in the mounting brackets to adjust the screen up and down to help with alignment or mounting discrepancy, so precision is required in mounting. Overall, I 100% recommend this setup. I honestly have zero complaints about this products performance or usability! It is immersive and exactly what I wanted for our home theater/media room. The picture subjectively rivals even my LG 77 OLED, it is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Projector overall!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really exciting after the purchase and then we decided to install the frame and screen ourselves, which was a learning process about all the things in play. Installing the frame was easy, just needed to check the studs and distances, etc. Screen calibration was the one that appeared to be the only challenge but you need to spend time to achieve perfection. Really happy and satisfied with the final outcome. We get to sit back and relax with the 120” screen and watch all the favorite movies and shows. Totally worth the effort, like a personal movie screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater for anyone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, definitely worth it if you’re trying to build a home theater experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great projector

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this UST for about 5 months now and have been really impressed. The picture is great and has plenty of brightness. The Google TV integration is also a major plus for me. It does take a bit of effort to setup and align properly but the instructions are pretty good. I bought a new house and had a rear projector in my old house. It's really nice not having the projector hanging down from the ceiling in the back of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value and performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look at the picture quality, very bright and sharp, I am very happy I upgraded this new one, this Hisense product got a lot of improvement, definitely worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the beautiful colors and clear images! Most of all, excellent service! We truly enjoy it in our theatre room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great UST projector

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clearer, brighter and more vibrant picture than my L5G 100 and 120" is the way to go! I chose it because a 100 inch TV would not fit my basement stairs. Installation was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome projector.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This projector is top-notch. The clarity of the picture is perfect and the set up really wasn’t that bad at all. It was kind of like a plug-in play.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great UST

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size and quality, I haven't even used the screen yet so I can only imagine once I do the increased visualization

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is the One to Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and picture quality. I am so very glad that I paid to have it set up !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greate and brite future!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to get a perfect view even with the lights on!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Laser TV projector for the first 2 ½ years, now the DMD chip is failing and since it is out of warranty Hisense provides absolutely no support. (Other than automated service that tells you to power cycle the unit, which doesn’t fix a hardware issue) They want nothing to do with product out of warranty, they don’t even provide a customer paid repair service. So, if you want a disposable $5000 laser TV that lasts less than 3 years from a company who provides zero customer support outside your short warranty, than this is the Laser TV (and company) for you! I’m sure the positive reviews were written prior to warranty lapse.

    No, I would not recommend this to a friend
    • Brand response from HisenseProductExpert
      Posted .

      Hello Hisense Customer, Thank you for choosing the Hisense 120L9H-CINE120A and for sharing your feedback. We're sincerely sorry to hear that your unit is no longer working. We take pride in producing high-quality, reliable units and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified electronic technician for assistance with the repairs. Thanks again, Harley with the Hisense Support Team. Hisense

  • Customer reviews from hisense-canada.com

    User rating, 4.9 out of 5 stars with 18 reviews on hisense-canada.com.

    See all hisense-canada.com reviews
Sponsored